Stakeholder Feedback and Decision-making Process Evaluation at KIGALI2018
Stakeholder feedback from the KIGALI2018 event showcases opinions on the effectiveness of the decision-making process for tools and diagnostics in financial analysis. Questions on inclusiveness, efficiency, and group selection were raised with varying responses from attendees.
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Presentation Transcript
Q&A Join at slido.com #KIGALI2018 Image result for cgap logo
WARM UP WARM UP How excited are you to be here today? A.It is the fulfillment of a lifelong dream. B. Pretty excited. But this is about financial analysis so let's not get carried away. C. Meh. D. I'm only here because my boss made me join. E. I expect a day of excruciating torture. Image result for cgap logo
QUESTION 1 QUESTION 1 Overall, do you believe this process will lead to a better tools and diagnostics to measure and report performance? A. Yes! Without question, I think this process, led by these institutions, will lead to a reporting mechanism that is credible (robust, well thought-through). B. Yes, but I think the overall outline of the process is solid, but we should address a few minor details to make more effective. C. Maybe. The objective is on the mark, but some fundamental issues need to be addressed to maximize the value of this initiative. D. It s a long shot! I don t think this proposed process will lead to a credible mechanism (i.e., it s too complex, there are too many participants, the decision-making process is too convoluted, etc.). E. I just want more coffee, please. Image result for cgap logo
QUESTION 2 QUESTION 2 Recognizing the challenge of balancing between inclusiveness and efficiency, do you think we struck the balance correctly? A. No, we need more inclusiveness. The process seems driven by just a few organizations and several voices will not be sufficiently heard. It may be more inefficient to be more inclusive, but it is worth the time and effort. B. Yes, we ve struck the right balance of being able to build off the experience and knowledge of a broad group of stakeholders, while also being conducive to productively driving towards conclusions. C. No, we need more efficiency. The process outlined is too ambitious, and although I feel that we are onto something, for PAYGo PERFORM to really work, we ll need to trim something (either limit stakeholders and/or be less ambitious in what we will achieve with the reporting). D. Stop bothering me with all these questions! I m trying to catch up on my emails. Image result for cgap logo
QUESTION 3 QUESTION 3 How did we do in selecting the three working groups? Did we get it right? (Reminder: KPIs, Portfolio Quality, Unit Economics) A. Yes, nailed it. B. Pretty Close. The working groups are in pretty good shape, but some minor tweaking is needed to get it just right. C. On the right track, but missing something critical. The framework and process seem ok, but there is a critical blind spot that needs to be addressed. D. Go back to the drawing board. The design of this process and the working groups are fundamentally flawed Image result for cgap logo
QUESTION 4 QUESTION 4 Do you feel comfortable with the Steering Group taking the lead in proposing a solution on the data collection process to the Consultative Group? A. Yes, absolutely. The issue urgently needs to be addressed and I trust the members of the Steering Group to propose a solution that takes the needs of all stakeholders into account. B. Yes, but. I think the Steering Group is in a good position to make recommendations, but I would like some further assurances and to ask a few more questions before being fully comfortable. C. No, not inclusive enough. I think the issue of data collection requires a much more consultation with a broad number of stakeholders, perhaps through another working group. D. Absolutely Not. The issue is too important and the industry should come to a solution outside of PAYGo PERFORM and certainly outside of the Steering Group. Image result for cgap logo
QUESTION 5 QUESTION 5 [FOR COMPANIES] Would you be willing to share your data for collection, (analytics and benchmarking) that is the outcome of this industry process? A. Yes. I see what this industry process is designed to do and believe that through the consultative approach will identify the optimal and safe vehicle through which I would eventually want to share my data for warehousing, collection and benchmarking purposes. B. Don t know. I would only hand my data over given a set of pre-conditions, which have not been raised or discussed sufficiently so far at this event, so I am not able to comment on whether I would be willing to share my data. C. No way. Data is my prized asset and I would not want to hand this to an entity that has been nominated as a result of this process. D. Which answer will get me to the Cocktail Hour more quickly? Image result for cgap logo
QUESTION 6 QUESTION 6 How do you see yourself contributing to PAYGo PERFORM? A. Sign me up! I am keen to be involved and could see myself joining or leading a technical working group, fully understanding that this means I need to meet the expectations of my peers (Consultative Group) on deliverables, deadlines, and outcomes. B. I can contribute here and there. I won t be able to lead a working group or invest too much time, but these are critical issues and I am keen to participate with less time-intensive tasks like actively participating in occasional calls and webinars. C. Keep me posted! This is a good initiative and one that I want to be tracking, but I won t have time to do more than follow progress. D. This is not directly relevant to my work, and I don t have time. I see this as tangential to what I do, even if it leads to eventual outcomes. E. Wait! PERFORM is an acronym?! Image result for cgap logo
