Staff Engagement Event - December 2019 Updates

Detailed updates and discussions from the Staff Engagement Event held in December 2019, covering various topics such as key reminders, new information, draft schedules, commitments, and workforce structures. Highlights include site champions, ongoing projects, job descriptions, and shift patterns. Feedback and communication plans before Christmas are emphasized.

• Event Updates
• Staff Engagement
• December 2019
• Job Descriptions
• Workforce Structure

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1. Leisure Transformation Staff Engagement Event Staff Engagement Event December - 2019

2. Welcome and introductions

3. What we will cover today What we will cover today 1. Some Key Reminders 2. New Information & Updates & Next Steps 3. Draft opening hours/SLLC Indicative Rotas 4. Draft structures 5. Commitments 6. Questions and comments

4. Site name Champions Christine Scott Craigavon Leisure Centre Orchard Leisure Centre Karen Cunningham Paul Holmes David Crawford Tandragee Recreation Centre Paul McKenna Kieran Headley Cherie Rutherford Lisa Hilland Jacquie Collins Cascades Leisure Centre Waves Leisure Centre Dromore Community Centre Liz Doak Banbridge Leisure Centre Alison Boal Gilford Community Centre Liz Doak Rathfriland Community Centre Wendy McKibbin Keady Recreation Area Adam Cooper Richhill Recreation Area Nicky Crowe Tony Hamill Stephanie Toman Watersports Centre

5. Work in progress Work in progress Vision Social Impact Structure Recruitment of General Manager Severance package Migration/ mobilisation (4 into 1) Role Descriptions SLLC/IL Operating Model JDs Shift patterns Buying Equipment SLAs Pricing

6. Job Descriptions, Rotas, Shift Patterns 1st Draft of SLLC JDs now shared with staff Starts Informal Consultation Process One harmonisation process - Indoor Leisure and Watersports and SLLC Please feedback what has been missed?? Single or collective feedback welcome 1st Draft Rotas and Shift Patterns to be communicated before Christmas

7. JD - Principles One JD per role across ABC One Harmonised Pay Grade per role No detriment intended De-clutter, remove repetition & more compact without de- valuation In conjunction with Role Descriptions, reflect our new culture customer, business, performance, flexibility, and teamwork focus. Support New Structures where required

8. Updates General Manager SLLC Project Board New Gym and Bike Investment SLLC Build timescale SLAs Latest Staff Survey results and next steps Communication in general what do you think?

9. South Lake Leisure Centre South Lake Leisure Centre Draft Staffing Structure Draft Staffing Structure General Manager Operations Manager Operations Manager Operations Manager Manager Watersports Leisure Aquatics Commercial Duty Managers & Shift Leaders Instructors Class Instructors Swim Co-Ordinator Watersports & Sports Coaches Sales and Promotions Swim Teachers Fitness Advisors Administrative Support Customer Advisors (Reception) Leisure Assistants Caf , Soft Play, Health Suite and Others Maintenance Staff Cleaners

10. Draft Opening Hours SLLC Operate It FITNESS SUITE MAIN POOL Monday - Friday 06:00 22:00 Monday - Friday 06:00 22:00 Saturday & Sunday 08:00 19:00 Saturday & Sunday 08:00 19:00 LEARNER POOL DRY SIDE Monday - Friday 09:00 22:00 Monday - Friday 09:00 22:00 Saturday & Sunday 09:00 19:00 Saturday & Sunday 09:00 19:00 CAF Under Review HEALTH SUITE Under Review Monday - Friday 09:00 21:00 Monday - Friday 11:00 22:00 Saturday & Sunday 11:00 - 19:00 Saturday & Sunday 10:00 19:00

11. SLLC Example Rotas Hours Monday Tuesday Wednesday Thursday Friday Saturday Sunday Duty Manager 1 37 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 07:45 - 15:45 Duty Manager 2 37 12:00 - 20:30 12:00 - 20:30 12:00 - 20:30 12:00 - 20:30 11:15 - 19:15 Duty Manager 3 30 15:30 - 22:15 15:30 - 22:15 15:30 - 22:15 15:30 - 22:15 07:45 - 12:45 Duty Manager 4 37 12:00 - 20:30 05:45 - 14:15 12:00 - 20:30 15:30 - 22:15 10:15 - 18:15 Trainee Duty Manager 1 37 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 07:45 - 15:45 Trainee Duty Manager 2 37 15:30 - 22:15 15:30 - 22:15 15:30 - 22:15 15:30 - 22:15 10:15 - 18:15 Customer Services 1 37 08:00 - 16:30 08:00 - 16:30 08:00 - 16:30 08:00 - 16:30 07:45 - 15:45 Customer Services 2 25 15:00 - 20:00 15:00 - 20:00 15:00 - 20:00 15:00 - 20:00 08:00 - 13:00 Customer Services 3 20 15:00 - 20:00 15:00 - 20:00 15:00 - 20:00 15:00 - 20:00 Customer Services 4 15 07:45 - 16:15 07:45 - 16:15 Customer Services 5 17 15:00 - 20:00 15:00 - 20:00 11:15 - 19:15 Customer Services 6 15 08:00 - 16:30 09:45 - 18:15 Fitness Instructor 1 37 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 07:45 - 15:45 Fitness Instructor 2 37 15:30 - 22:15 15:30 - 22:15 15:30 - 22:15 15:30 - 22:15 11:15 - 19:15 Fitness Instructor 3 20 16:30 - 20:30 16:30 - 20:30 16:30 - 20:30 16:30 - 20:30 14:15 - 18:15 Fitness Instructor 4 25.25 16:30 - 20:30 16:30 - 20:30 16:30 - 20:30 05:45 - 14:15 07:45 - 14:30 Fitness Instructor 5 15 16:30 - 20:30 16:30 - 20:30 15:30 - 22:15

12. SLLC Example Rotas Hours Monday Tuesday Wednesday Thursday Friday Saturday Sunday Leisure Assistant 1 37 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 07:45 - 16:15 Leisure Assistant 2 37 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 07:45 - 16:15 Leisure Assistant 3 37 06:30 - 15:00 06:30 - 15:00 06:30 - 15:00 06:30 - 15:00 11:15 - 19:15 Leisure Assistant 4 37 06:30 - 15:00 06:30 - 15:00 06:30 - 15:00 06:30 - 15:00 11:15 - 19:15 Leisure Assistant 5 37 14:15 - 22:15 14:15 - 22:15 14:15 - 22:15 14:15 - 22:15 07:45 - 16:15 Leisure Assistant 6 37 14:15 - 22:15 14:15 - 22:15 14:15 - 22:15 14:15 - 22:15 07:45 - 16:15 Leisure Assistant 7 29 15:30 - 21:30 15:30 - 21:30 15:30 - 21:30 15:30 - 21:30 11:15 - 19:15 Leisure Assistant 8 29 15:30 - 21:30 15:30 - 21:30 15:30 - 21:30 15:30 - 21:30 11:15 - 19:15 Leisure Assistant 9 37 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 05:45 - 14:15 07:45 - 15:45 Leisure Assistant 10 35 06:30 - 14:30 06:30 - 14:30 06:30 - 14:30 06:30 - 14:30 07:45 - 15:45 Leisure Assistant 11 33 13:30 - 21:00 13:30 - 21:00 13:30 - 21:00 13:30 - 21:00 10:00 - 18:15 Leisure Assistant 12 35 14:45 - 22:15 14:45 - 22:15 14:45 - 22:15 14:45 - 22:15 10:00 - 18:15 Leisure Assistant 13 25 09:30 - 14:00 09:30 - 14:00 09:30 - 14:00 09:30 - 14:00 07:45 - 15:45 Leisure Assistant 14 25 09:30 - 14:00 09:30 - 14:00 09:30 - 14:00 09:30 - 14:00 10:00 - 18:15 Leisure Assistant 15 18 15:45 - 19:45 05:45 - 14:15 07:45 - 15:45 Leisure Assistant 16 18 15:45 - 19:45 05:45 - 14:15 07:45 - 15:45 Leisure Assistant 17 18 15:45 - 19:45 06:30 - 15:00 10:00 - 18:15 Leisure Assistant 18 18 15:45 - 19:45 06:30 - 15:00 10:00 - 18:15 Leisure Assistant 19 16 15:45 - 19:45 14:15 - 22:15 08:30 - 13:30 Leisure Assistant 20 16 15:45 - 19:45 14:15 - 22:15 08:30 - 13:30 Leisure Assistant 21 16 15:45 - 19:45 15:30 - 21:30 08:30 - 13:30 Leisure Assistant 22 16 15:45 - 19:45 15:30 - 21:30 08:30 - 13:30 Leisure Assistant 23 16 05:45 - 14:15 15:45 - 19:45 08:30 - 13:30 Leisure Assistant 24 16 06:30 - 14:30 15:45 - 19:45 08:30 - 13:30 Leisure Assistant 25 16 13:30 - 21:00 15:45 - 19:45 08:30 - 13:30 Leisure Assistant 26 16 14:45 - 22:15 15:45 - 19:45 08:30 - 13:30 Leisure Assistant 27 16 09:30 - 14:00 15:45 - 19:45 08:30 - 13:30 Leisure Assistant 28 16 09:30 - 14:00 15:45 - 19:45 08:30 - 13:30

13. Operating Hours Standardisation between OLC and BLCand SLLC Updated 6th Dec BLC OLC DRAFT PLAN Gym Opening Hours M-F 7am 10pm S 8am 5pm S 12pm 5pm 7.30am 10pm 9.15am 5.30pm 10.15am 5.30pm 6am 9.30 pm (Staff 5.45am 9.30pm) 9.15 am 4.00pm (Staff 9am 4pm) 10.15 am 4.00 pm (10 am 4pm) Pool Opening Hours M-F 7am 9.30am S 8am 4pm S 1.45pm 5pm 7.30am 9.45pm 9.15am 5.15pm 10.15am 5.15pm M-F In water 6.15am 9.30pm (Staff 5.45am 10.15pm) Sat In water 8.00am 4pm (Staff 7.45am 4.45 pm) Sun In water 10.15am 4.30pm (BLC Open learner pool Sunday am) (Staff 10am 5.15pm) Pool Closed for weekly lifeguard staff training YES NO Mon 2.30pm 3.30pm BLC Closed 2.30pm 3.30pm Monday OLC Closed 2pm 3pm Tuesday

14. Opening Hours at Other Sites No Proposed Change to Opening hours at smaller dry centres No Proposed Change to Operating Hours of Watersports

15. DRAFT INDOOR LEISURE STRUCTURE INDOOR LEISURE MANAGER OPERATIONS MANAGER OPERATIONS MANAGER SALES and PROMOTION (AQUATICS & GYMNASTICS & CRECHES) (GYM, MEMBERSHIPS & GP REFERRAL & CLASSES) 1 Large Centre 1 Large Centre 3 Small Centres 3 Small Centres Maintenance Technicians GP REFERRAL GYMNASTICS 2 FTE for small centres Coaches (Plus 1 per centre for BLC and OLC) All pool plant qualified

16. Commitments Commitments Consultation on SLLC & IL structures in progress Informal Consultation on JDs in progress Formal Consultation on JDs - Complete by End Jan 2020 Opening hours to be agreed by Project Board December Now Jan 2020 1st Draft Shift patterns/ rotas Information to staff Christmas Holidays Pricing policy to be agreed by Project Board December - Done Migration plan and Budget to be agreed by Project Board January Severance/Redundancy package agreed by Council by end January Feb Council

17. Questions and comments