Provider Training Programs for Event Management Alignment
This collection of training programs focuses on event management alignment for executive, management staff, and direct care professionals in the service provider industry. The programs cover responsibilities, protocols, and processes related to reportable event management in various service provider settings. The training aims to educate staff members on their roles and ensure compliance within the industry. The programs include specific time commitments, platform details, and required completion dates for each target audience. Additionally, a provider investigator training program is highlighted for certified staff members involved in investigations within service provider agencies.
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REPORTABLE EVENT MANAGEMENT ALIGNMENT TRAINING
EVENT MANAGEMENT ALIGNMENT for EXECUTIVE & MANAGEMENT STAFF ROLLOUT: MARCH 15, 2021 | TIME COMMITMENT: 1.5 - 3 HOURS REQUIRED COMPLETION DATE: APRIL 15, 2021 (on-going with new staff) TEST: NONE | PLATFORM: VIDEO viatn.gov/didd/rem/training REPORTABLE EVENT This training is for Executive and Management staff responsible for oversight. The training is in the DIDD Relias platform for all service providers including Employment Community First Choices program, The Choices Program, 1915c Waiver programs, The Katie Beckett Waiver, and Intermediate Care Facilities. This training is a review of the Reportable Event Management protocol and details the responsibilities and role of the executive staff and Reportable Event Coordinator for every HCBS provider or ICF. MANAGEMENT Exempt providers are Persons Supported that are employers through the Self Directed (SD) or Fiscal Employment Agent (FEA), ancillary providers such as Home Improvement/Home Modification contractors, Pharmacy, Pest Control, Behavioral Service, Nutritionist, Physical Therapist, or single person employers.
EVENT MANAGEMENT for DIRECT CARE PROFESSIONALS ROLLOUT: APRIL 1, 2021 | TIME COMMITMENT: 40 MINUTES REQUIRED COMPLETION DATE: MAY 15, 2021 (on-going with new staff) TEST: NONE| PLATFORM: VIDEO viahttps://youtu.be/k_QeSoceq0c and Relias at https://tndidd-pfh0520.training.reliaslearning.com/ REPORTABLE EVENT MANAGEMENT This is a 40-minute video which introduces direct care personnel to the event management process for all service providers including Employment Community First Choices program, The Choices Program, 1915c Waiver programs, The Katie Beckett Waiver, and Intermediate Care Facilities. The video speaks to the changes in the system and the professional s role and responsibilities. This training is for everyone that is not required to take the Executive/Management level training. All Direct Care and Support Staff (DSPs, ISCs, Clinicians, Assistive Technology, etc.) are required to view the video. The video is accessible on DIDD REM Webpage. The video overview is for anyone working in home and community-based services (HCBS) or ICF/IIDs.
PROVIDER INVESTIGATOR TRAINING ROLLOUT: TBD | TIME COMMITMENT: TBD (after pilot) REQUIRED COMPLETION DATE: August15, 2021 (for at least 1 Certified Provider Investigator per Provider on-going with new staff) TEST: Inside training module| PLATFORM: QuILTSS INSTITUTE Note: This training has not been released yet. Registered staff will receive a notification once available. REPORTABLE EVENT This training is for service providers including Employment Community First Choices program, The Choices Program, 1915c Waiver programs, The Katie Beckett Waiver and Intermediate Care Facilities This training is for everyone working in home and community-based services (HCBS). MANAGEMENT All providers are required to have a Provider Investigator on staff or be contracted with another provider agency to utilize their Provider Investigator, unless noted as exempt below. The utilization of another provider s Provider Investigator must be documented and approved by DIDD and include Business Associate Agreement for the exchange of protected health information. The Provider Investigator training consists of 8 Modules that introduces the REM system, definitions, investigations process, collection of evidence, report writing and Due Process system. Each Module should take between 2-4 hours. This is a self-paced web-based training course that must be completed within 30 calendar days of being assigned the course. Note: Exempt providers are Persons Supported that are employers through the Self Directed (SD) or Fiscal Employment Agent (FEA) and ancillary providers such as Home Improvement/Home Modification contractors, Pharmacy, Pest Control, Behavioral Service, Nutritionist, Physical Therapist, or single person employers. DIDD State investigators will conduct Tier 2 investigations for providers of this category, as they typically involve multiple providers. Registration Form is located at: tn.gov/didd/rem DEADLINE FOR REGISTRATION: MARCH 15, 2021
PROVIDER REPORTABLE EVENT RESPONSE TEAM (PRERT) formally PROVIDER INCIDENT REVIEW COMMITTEE (PIRC) ROLLOUT: APRIL 1, 2021 | TIME COMMITMENT: 1-1.5 HOURS REQUIRED COMPLETION DATE: August 20, 2021 (on-going with new staff) TEST: NONE| PLATFORM: RELIAS and Resources Section of https://www.tn.gov/didd/providers/r-e-m/rem-resources.html REPORTABLE EVENT This training is for the Provider s Event Management Coordinator (formerly Incident Management Coordinator) and any additional designees a provider chooses. Each contracted provider is responsible for the designation of an EMC. Providers include 1915(c), Employment and Community First Choices (ECF), Choices, Katie Beckett, and Intermediate Care Facilities. This training is for everyone working in home and community- based services (HCBS) that provide day, residential and personal assistance services will establish a Provider Reportable Event Review Team (PRERT). MANAGEMENT The purpose of the PRERT is to review and evaluate the provider s reportable events, investigations, and trends to inform internal prevention strategies. The PRERT shall meet regularly, but no less than monthly, and membership and representation is specific to each provider s Event Management policy. PRERT meetings will be documented and will reflect discussion and follow up actions concerning reported events and investigations, their causes, actions taken, and recommendations made by the review team.
REPORTABLE EVENT FORM TRAINING ROLLOUT: APRIL 1, 2021 | TIME COMMITMENT: 1.5 - 2 HOURS REQUIRED COMPLETION DATE: August20, 2021 (on-going with new staff) TEST: 10 questions| PLATFORM: RELIAS https://tndidd- pfh0520.training.reliaslearning.com/ & TRAIN THE TRAINER (for specific Providers) REPORTABLE EVENT This training is for the Provider s Event Management Coordinator (formerly Incident Management Coordinator) and Direct Care and Support Support Staff. MANAGEMENT Exempt providers are Persons Supported that are employers through the Self Directed (SD) or Fiscal Employment Agent (FEA), ancillary providers such as Home Improvement/Home Modification contractors, Pharmacy, or Pest Control. Each contracted provider is responsible for the designation of an EMC. Providers include 1915(c), Employment and Community First Choices (ECF), Choices, Katie Beckett, and Intermediate Care Facilities for Individuals with Intellectual Disabilities providers. This training is for everyone working in home and community-based services (HCBS) that provide day, residential and personal assistance services will establish a Provider Reportable Event Review Team (PRERT).
REPORTABLE EVENT FAMILIES & PERSONS SUPPORTED INTRODUCTION TO THE EVENT MANAGEMENT ALIGNMENT SYSTEM ROLLOUT: TBD | TIME COMMITMENT: TBD (after pilot) REQUIRED COMPLETION DATE: TBD TEST: NONE| PLATFORM: viatn.gov/didd/rem MANAGEMENT This training is still in development. This training is for Persons Supported in the 1915(c), Employment and Community First Choices (ECF), Choices, Katie Beckett, and Intermediate Care Facilities for Individuals with Intellectual Disabilities providers and their family members.
