St. Columba's Hospice Care Protocol During COVID-19
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ST COLUMBA’S HOSPICE CARE
Welcomes you back!
undefinedThe following will be covered
during this short presentation:
•
Arriving at the Hospice
•
Entering the wards
•
PPE
•
Recording of visits
•
Rota, communications and support
•
LFT kits & Questions
The following protocol is in addition to the Operational
Policy OP64 - Guidance for Delivery of Safe Hospice
Services during COVID-19 Pandemic and the
Complementary Therapy Policy CP09.
•
On entering the hospice building with your pet, a face covering must be
worn. (It is not mandatory for reception staff to wear a face covering when
behind the protective screen at reception, they must however wear a face
covering when moving from behind the screen at any time).
•
We ask that everyone use the main reception entrance so that you can use
alcohol hand gel on arrival and when leaving.
•
On arrival, you will be asked to provide contact details for Test and Protect
purposes either by scanning the QR code or by logging your details
manually at reception.
•
You will be asked screening questions at reception
Arriving at the Hospice
Do you or any member of your household/extended household have a
confirmed diagnosis of Covid 19 or is anyone waiting for a test result?
Have you had contact with someone with a confirmed diagnosis/who has been
in been in isolation or with a suspected case in the last 14 days?
Have you or any members of your household / extended household travelled
internationally in the last 14 days? (If yes, confirm which country and clarify if
this has been agreed as safe for travel by the government)
Do you have any of:
o
high temperature/fever
o
new continuous cough
o
loss or alteration to taste or smell
o
headache
o
sore throat
o
runny nose
Is there any reason why you are unable to wear a face c
overing or surgical
mask?
Screening questions:
•
Access to Cedar or Pentland wards should always be via the main ward doors, where
PPE stations are situated.
•
All staff, volunteers and visitors entering Cedar and Pentland wards must wear a fluid
resistant surgical mask (FRSM). Please change your mask at the doffing /donning
station at the entrance to Cedar ward.
Entering the wards
•
Once you have checked in at reception and followed
the procedure for entering Cedar Ward, please make
your way to the Complementary Therapy Suite now
on Cedar ward (next to room 11)
•
At the start of your visit, you will be advised which
rooms are suitable for visiting at the Complementary
Therapy Suite or by asking one of the nursing team or
ward clerks at ward reception (Lorna - Pentland
Lindsay - Cedar)
•
At the end of your visit, all visits will be logged with
which rooms you have visited by emailing only the
room numbers you have been in to see.
Checking in
PPE should be donned in the following order:
Apron
FRSM (if a fresh mask is required)
Eye protection
Gloves
PPE should be removed in an order to minimise cross
contamination:
Gloves
Apron
Eye protection
FRSM
PPE and donning and doffing through out your visit will vary depending on the
level of contact during your visit within patient rooms and at any point during your
visit on the wards.
Staying Hydrated
Recording of Visits
Once you have finished your visiting, please send an email to our new team email address
therapets@stcolumbashospice.org.uk
Where your session will then be recorded so the unit is aware of which rooms have been
visited
Rota, Communication and Support
Volunteer Therapet Admin Support
Angela Gray
therapets@stcolumbashospice.org.uk
Angela-gray@blueyonder.co.uk
(until Therapet email active)
Volunteer Service Manager
Julie Golding
jgolding@stcolumbashospice.org.uk
Volunteer Service Admin Support
Catriona Goss
cgoss@stcolumbashospice.org.uk
Complementary Therapy Coordinator
Lisa Kerr
lkerr@stcolumbashospice.org.uk
LFT kits and Questions
Our staff, volunteers, patients and families are all looking
forward to seeing you again and welcoming you back!
St. Columba's Hospice Care has implemented protocols for safe visits during the COVID-19 pandemic. The protocol covers arriving at the hospice, entering wards, PPE requirements, recording visits, communication, support, LFT kits, and screening questions for visitors. All visitors are required to adhere to the protocols outlined, including wearing face coverings, providing contact details, and undergoing screening questions upon arrival.
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Presentation Transcript
ST COLUMBAS HOSPICE CARE Welcomes you back!
The following will be covered during this short presentation: Arriving at the Hospice Entering the wards PPE Recording of visits Rota, communications and support LFT kits & Questions
The following protocol is in addition to the Operational Policy OP64 - Guidance for Delivery of Safe Hospice Services during COVID-19 Pandemic and the Complementary Therapy Policy CP09.
Arriving at the Hospice On entering the hospice building with your pet, a face covering must be worn. (It is not mandatory for reception staff to wear a face covering when behind the protective screen at reception, they must however wear a face covering when moving from behind the screen at any time). We ask that everyone use the main reception entrance so that you can use alcohol hand gel on arrival and when leaving. On arrival, you will be asked to provide contact details for Test and Protect purposes either by scanning the QR code or by logging your details manually at reception. You will be asked screening questions at reception
Screening questions: Do you or any member of your household/extended household have a confirmed diagnosis of Covid 19 or is anyone waiting for a test result? Have you had contact with someone with a confirmed diagnosis/who has been in been in isolation or with a suspected case in the last 14 days? Have you or any members of your household / extended household travelled internationally in the last 14 days? (If yes, confirm which country and clarify if this has been agreed as safe for travel by the government) Do you have any of: o high temperature/fever o new continuous cough o loss or alteration to taste or smell o headache o sore throat o runny nose Is there any reason why you are unable to wear a face covering or surgical mask?
Entering the wards Access to Cedar or Pentland wards should always be via the main ward doors, where PPE stations are situated. All staff, volunteers and visitors entering Cedar and Pentland wards must wear a fluid resistant surgical mask (FRSM). Please change your mask at the doffing /donning station at the entrance to Cedar ward.
Checking in Once you have checked in at reception and followed the procedure for entering Cedar Ward, please make your way to the Complementary Therapy Suite now on Cedar ward (next to room 11) At the start of your visit, you will be advised which rooms are suitable for visiting at the Complementary Therapy Suite or by asking one of the nursing team or ward clerks at ward reception (Lorna - Pentland Lindsay - Cedar) At the end of your visit, all visits will be logged with which rooms you have visited by emailing only the room numbers you have been in to see.
PPE and donning and doffing through out your visit will vary depending on the level of contact during your visit within patient rooms and at any point during your visit on the wards. PPE should be donned in the following order: Apron FRSM (if a fresh mask is required) Eye protection Gloves PPE should be removed in an order to minimise cross contamination: Gloves Apron Eye protection FRSM
Recording of Visits Once you have finished your visiting, please send an email to our new team email address therapets@stcolumbashospice.org.uk Where your session will then be recorded so the unit is aware of which rooms have been visited
Rota, Communication and Support Volunteer Therapet Admin Support Angela Gray therapets@stcolumbashospice.org.uk Angela-gray@blueyonder.co.uk (until Therapet email active) Volunteer Service Manager Julie Golding jgolding@stcolumbashospice.org.uk Volunteer Service Admin Support Catriona Goss cgoss@stcolumbashospice.org.uk Complementary Therapy Coordinator Lisa Kerr lkerr@stcolumbashospice.org.uk
Our staff, volunteers, patients and families are all looking forward to seeing you again and welcoming you back!
