Hospice Georgian Triangle Strategic Plan 2022-2027
Hospice Georgian Triangle, known for its superb reputation and grassroots history, outlines its strategic plan for the next 5 years. The organization, founded in 1987, has evolved to provide end-of-life care and respite services. With values of inclusion, compassion, accountability, respect, and excellence, the plan focuses on delivering high-quality palliative care while addressing community needs and regional strategies. Key initiatives include ensuring equitable access, embodying compassion, maintaining accountability, upholding respect and dignity, and striving for excellence in care services.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. Download presentation by click this link. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
E N D
Presentation Transcript
S tra tegi c P l a n S tra tegi c P l a n 2022 2022- - 2027 2027
Hospice Georgian Triangle is an organization with a superb reputation and rich grassroots history. In 1987, a small group of committed citizens had a vision to support the dying and bereaved in their homes. This evolved into the development of the Susie Newton Suite that provided respite care to individuals and families. In 2014, Campbell House was opened - a 6 bed 24/7 end-of-life care home. In 2017, an additional 4 beds were built; however, it took a few years for these beds to be fully operational. In 2018, Hospice Georgian Triangle received accreditation from Hospice Palliative Care Ontario in both Community Visiting and Campbell House care. In 2020, Hospice Georgian Triangle, amidst a global pandemic and with the support of funding from the LHIN, opened the 4 additional beds and launched a Palliative Care Respite program. It became apparent quite quickly after opening the beds, that Hospice Georgian Triangle was outgrowing the Campbell House space. Therefore, the boards of Hospice Georgian Triangle & The Hospice Georgian Triangle Foundation made the decision to secure additional premises from which community programs and walk in services could be provided in a safe environment, and staff of both organizations could safely do business. We made the decision to delay the long-term strategic plan in favour of a tactical plan during the initial stages of the pandemic. We are now pleased to share our vision for the upcoming 5 years. History Of History Of Hospice Georgian Hospice Georgian Triangle Triangle Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
I ntroducti on I ntroducti on In response to our current community needs, regional strategies and provincial directions, this plan sets out what we must do to ensure the continued delivery of high-quality palliative care. While enacting our strategic plan we are committed to be guided by our values of inclusion, compassion, accountability, respect & dignity and excellence. Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
Vi s i on, Mi s s i on Vi s i on, Mi s s i on & Va l ues & Va l ues Vision Mission Values Excellent Palliative Care for All Supporting Individuals, and their Caregivers, in their Journey with a Life Limiting Illness to Live the Best Life Possible I Inclusion C Compassion A Accountability R Respect & Dignity E Excellence Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
I C A R E Inclusion: Ensuring equitable access to services for all members of our community and embracing diversity in our workforce. Compassion: Being a kind, friendly and empathetic presence in the face of the suffering. Accountability: Being clear about our roles and responsibilities and taking ownership and responsibility for our actions. Respect & Dignity: Valuing and honouring the feelings, rights, desires, beliefs, and traditions of our patients, families and staff. Excellence: Providing outstanding palliative care services for patients, caregivers and their families while surpassing all accepted standards, and being a quality employer for our employees. Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
I den t i f i ed I den t i f i ed S trengths S trengths & O p p or t un i t i es O p p or t un i t i es In the 2019 engagement sessions the strengths, as identified by the board, staff and community members, were: Compassionate staff and volunteers, great reputation, generous donors and the provision of exceptional patient centered care. These strengths are still quite relevant. & Opportunities that were identified were centered around: Debunking the stigma associated with dying and death, embracing inclusionary and diversity policies and practices, continued work with our partners to create seamless transitions, and lack of physical spaces. Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
Hospice Georgian Triangles goals moving forward are to fulfill the community needs, regional strategies and provincial directions, and to ensure the continued delivery of high-quality palliative care include focusing on: Our People Raising Awareness O ur F ut ure O ur F ut ure Community Programming Campbell House Technology & Innovation Collaboration Governance Our Strategies to ensure this happens are detailed in the following slides. Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
Our P eopl e Our P eopl e The Hear t Of Hospice Georg ian Tr iangle We will Recruit & retain highly skilled people, i.e., staff and volunteers, who are passionate about Palliative Care and providing quality care. Support the health and wellness of our people. Embrace our values and build a team that is diverse and inclusive. Routinely demonstrate our appreciation for our people . Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
Ra i s i ng Ra i s i ng A wa renes s A wa renes s We will Provide consistent messaging regarding Hospice Palliative Care with the goal of removing the stigma surrounding death, dying and bereavement, thus improving access to appropriate care. What Is Hospice Care Anyway? Seek out opportunities for community engagement and education. Promote information to individuals utilizing a variety of methods such as printed brochures, media, website, radio, social media, in order that our community will know about and how to access our services. Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
Communi ty Communi ty P rogra mmi ng P rogra mmi ng We will Continue to expand our community programming in response to community need. Be a Community Hub for all things Palliative Care. Commit to seeking out a permanent secondary site that will be suitable to offer such programming. Be the leaders in providing death and dying education in schools and will be widely accepted as the go to organization for children s grief and bereavement support. Continue to offer community programming that will provide choices to individuals regarding how they would prefer to access services. Continue to support individuals in our shared care team and ensure that programs will continue to grow. Ensure that access to our services is equitable across the region regardless of geography. Growing Our Prog rams To Ser ve You Better Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
Ca mpbel l Hous e Ca mpbel l Hous e We will Implement a robust system for measuring quality care for those receiving our services. Commit to making changes that will improve service delivery. Be recognized in the community for leadership and expertise in end-of-life care. Embed quality improvement in our day-to-day work. Not only maintain HPCO Accreditation but strive to exceed those standards Address inefficiencies and continue to improve processes. Collect meaningful data that will inform future direction for growth. Continue to grow our Respite Program and to provide high quality end of life care. Providing Top Quality Care Is Our Passion Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
Technol ogy & Technol ogy & I nnova ti on I nnova ti on Leverag ing Technology To Improve Care We will Leverage technology to improve quality of care, operational efficiency, and safety. Find innovative ways to collect patient and family experience information leveraging the Ocean Program. Encourage creativeness and innovation. Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
Locally we will C ol l a bora t i on C ol l a bora t i on Continue to collaborate with Collingwood General and Marine Hospital to ensure that we optimize transitions and care for individuals and their families requiring Hospice services. B e t t e r Tog e t h e r Wo r k i n g Wi t h O u r C o m mu n i t i e s Fo r O u r C o m mu n i t i e s Continue to work with community partners to ensure we are not duplicating services and we are finding ways to work together. Be the voice for individuals with life limiting illness and their families as a leadership partner of the South Georgian Bay Ontario Health Team. Regionally we will Continue to foster relationships across North Simcoe Muskoka and Central Region, and with our partners providing Health and Social Services at a regional level. Continue to foster relationships with other Hospices and Palliative Care Organizations across North Simcoe Muskoka and Central Region and look for innovative ways to collaborate. Provincially we will Continue to be an active and contributing member of Hospice Palliative Care Ontario interest groups (Clinical, Residential and Community). Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
G over na nce G over na nce We will Maintain awareness of current and potential funding opportunities - Government & Grant offerings. Suppor ting Quality & Leading Change Have stable and sustainable funding to support current and future programming. Have regular communications with The Hospice Georgian Triangle Foundation, as our funding partner, through Executive Director (ED) & Executive level meetings. Ensure that we are well informed of the activities of health partners in the area and the activities of the South Georgian Bay Ontario Health Team. Through the ED, routinely review Organizational Risks and ensure steps are taken to mitigate these risks. Ensure, through the ED, that Hospice Georgian Triangle is performing well and providing high quality care. Inclusion ~ Compassion ~ Accountability ~ Respect & Dignity ~ Excellence
