Revolutionizing Virtual Agent Management with The Dialer Console

Explore a new way to manage virtual agents with The Dialer Console. From starting and stopping campaigns to making dynamic changes to scripts and agents, this innovative tool provides comprehensive control and flexibility. Dive into managing campaigns, controlling agents, changing scripts, and more with this powerful platform. Be cautious with dynamic changes, but leverage the potential for efficient virtual agent management.

• Virtual Agent Management
• Dialer Console
• Campaign Control
• Dynamic Changes
• Script Management

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Uploaded on Sep 08, 2024 | 1 Views

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1. The Dialer Console A new way to manage virtual agents

2. Dialer Console Functions Starts, stops and kills campaigns Displays basic campaign information Kills agents Changes an agent s campaign Changes the script assigned to a campaign Changes the number of virtual agents assigned to a campaign

3. Dialer Console http://<server address>:81/scripter/default/BrowserApp.xbap

4. Managing Campaigns

5. Managing Agents

6. Managing Agents

7. Moving Agents

8. Changing Scripts

9. Changing the Number of Agents

10. Dialer Console Uses the existing scheduler configuration file BUT does not display information from that file UNLESS Dialer Console was used to add that information!

11. Dialer Console Allows dynamic changes to scripts and agents. A great new way to manage your virtual agents but be careful!