Exploring the Role of Learning and Development in Supporting Managers in Virtual Environments

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The role of Learning and Development (L&D) in assisting managers with virtual learning is crucial in today's dynamic work landscape. This article delves into how managers prefer to learn, the impact of virtual working on their learning styles, barriers to optimizing virtual learning, and strategic steps to support them effectively. Additionally, polls highlight the importance of managers in championing and facilitating learning in virtual settings, as well as their level of support in team development post COVID-19. Insights from industry professionals shed light on the current challenges and opportunities faced by L&D professionals and managers alike.


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  1. L&Ds role in helping managers support virtual learning insightsmedia.co.u k

  2. Housekeeping Chat Hands up Polls insightsmedia.co.u k

  3. Our hosts Martin Couzins, Head of Insights, Insights Media Gent Ahmetaj, Senior Research Analyst, Emerald Works insightsmedia.co.u k

  4. What we are exploring today 1. How managers prefer to learn insightsmedia.co.u k

  5. What we are exploring today 2. How virtual working affects the way managers learn insightsmedia.co.u k

  6. What we are exploring today 3. Barriers to optimising virtual learning insightsmedia.co.u k

  7. What we are exploring today 4. Strategic and tactical steps to support managers insightsmedia.co.u k

  8. Poll: How important are managers in championing and supporting learning in virtual environments? Answer options: Very important Quite important Not important insightsmedia.co.u k

  9. Poll: Are you a manager? Answer options: Yes No insightsmedia.co.u k

  10. Poll: As a manager, how well supported are you in helping your team to learn? Answer options: Yes No insightsmedia.co.u k

  11. How well do we support managers really? insightsmedia.co.u k

  12. The Covid-19 effect 68% of L&D managers say that managers are actively promoting more learning resources to their teams than before the COVID-19 pandemic 2020 Workplace Learning Report, LinkedIn Learning insightsmedia.co.u k

  13. The Covid-19 effect Organisations that have participated in the Learning Health Check post mid-April (to cover only COVID-19 quantitative data, n=248 L&OD leaders insightsmedia.co.u k

  14. The Covid-19 effect Organisations that have participated in the Learning Health Check post mid-April (to cover only COVID-19 quantitative data, n=248 L&OD leaders insightsmedia.co.u k

  15. Poll: Have your managers taken a more active role in supporting learning as a result of Covid-19? Answer options: Yes No insightsmedia.co.u k

  16. How managers prefer to learn 1.They value manager input into learning insightsmedia.co.u k

  17. How managers prefer to learn 2. They value multi-channel/multi- format delivery insightsmedia.co.u k

  18. How managers prefer to learn 3. Mobile is key insightsmedia.co.u k

  19. How managers prefer to learn Remember, they want it at the point of need and it has to be relevant to their role insightsmedia.co.u k

  20. How virtual working affects the way managers learn The data suggests that virtual managers display the preferences that L&D would be looking for. insightsmedia.co.u k

  21. Barriers to optimising virtual learning Assumptions 28% of L&D leaders report a reluctance by managers to encourage new ways of learning and working as extremely concerning. This is compared with 3% in top performing companies. insightsmedia.co.u k

  22. Barriers to optimising virtual learning Support 22% of L&D leaders report that they equip managers with resources, so their teams get the most out of learning, compared with 76% in top performing companies. insightsmedia.co.u k

  23. Barriers to optimising virtual learning Developing managers as coaches 28% of L&D leaders report that they develop managers to be line coaches, compared with 94% in top performing companies. insightsmedia.co.u k

  24. Strategic steps to support learning Accountability Alignment Shared vision for learning Agreed impact measurements insightsmedia.co.u k

  25. Tactical steps to support learning Collaborate to build knowledge resources Support the sharing of knowledge Create tasks to embed learning in behavior Recommend resources based on need Make resources accessible Clarify learning goals and outcomes insightsmedia.co.u k

  26. Questions insightsmedia.co.u k

  27. Thankyou! Martin Couzins 07787 548 178 team@insightsmedia.co.uk Gent Ahmetaj gahmetaj@emerald.com insightsmedia.co.u k

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