Reviewed Updates and System Upgrades in RMS and SMT
This update covers reviewed revisions to AMWG procedures and TDSP AMS data practices matrix, system upgrades, hardware failures analyzed for root cause, planned release for SMT, Help Desk calls and tickets status, active AEPN, CNP, Oncor data agreements, and upcoming meetings via WebEx. Find out more details about the recent changes and enhancements in the systems.
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Presentation Transcript
Update to RMS March 1, 2016 1
Reviewed proposed revisions to AMWG Procedures and Change Request Form Reviewed TDSP AMS Data Practices Matrix Updated May 2013 Highlight practices common to all TDSPs Substantive revisions targeted ~July 2015 after several MDM system upgrades Reviewed January 2016 SMT unplanned outages 1/18, 1/25-1/26 both related to hardware failures Failed hardware being analyzed for root cause 2
February 27 SMT Planned Release Allow date ranges to be maintained while user toggles between daily usage view and interval read view Allow user to open SMT in multiple tabs in the same browser w/out having to re-enter login credentials Implement FTPS and API SSL certificate expiration alerts for REPs and 3rd Parties Enhance SMT GUI usability to provide more accurate ad hoc report status information 12 hour SMT portal outage: 9:00 p.m. 2/27 9:00 a.m. 2/28 LSE files and FTPS folders not affected 3
SMT Help Desk Calls 406 (+147){1/15 = 958} 417 (+177) {1/15 = 863} SMT Help Desk Tickets Residential = 343 (161) GUI access issues = 103 (+53) Registration issues = 173 (+55) SMT Registered Users (Res) 65,467 (-309) 7,117,102 (+12,440) 7,048,888 (+12,931) ESIs in SMT Active Meters in SMT 4
Active Total AEPN = 1; CNP = 365; Oncor = 799 HAN Device Agreements HAN Devices 3rd Parties Registered @ SMT 85 (+8) REPs Registered @ SMT On Demand Reads Customer REP 3rd Party Active Energy Data Agreements Total * Energy Data Agreements 1,165 (-188) * Active and Pending 983 (2/1/16) 389 (NC) 9,791 (-292) 107 (NC) 4,458 12 1 5
March 22, 9:30 March 22, 9:30 3:30 3:30 WebEx Only WebEx Only 6
