Retail Market Training Task Force Update and Initiatives
Stay updated with the Retail Market Training Task Force's progress and initiatives to enhance retail market training programs. Learn about the inaugural meeting, draft scope statement, training opportunities, and priorities for Retail Market 101 Training. Join the effort to develop and maintain training materials for ERCOT Market Participants.
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Presentation Transcript
ERCOT Retail Market Training Task Force Update to RMS May 5, 2015 Co-Chairs: Deborah McKeever, Oncor Tomas Fernandez, NRG Energy Sheri Wiegand, TXU Energy
Background In 2014, retail market participants identified the need to establish additional retail market training RMS, with the approval of TAC, created the Retail Market Training Task Force (RMTTF) RMTTF, in collaboration with ERCOT, TDSPs, and REPs, will facilitate the training needs for the retail segment RMTTF will continue indefinitely until the time RMS approves to sunset the task force May 5, 2015 Retail Market Training Task Force 2
Inaugural Meeting The RMTTF held their inaugural meeting on April 15, 2015 (26 market participants) with the following agenda items: Develop Draft Scope Statement RMS Vote! Develop List of training opportunities and discuss possibilities for classroom sessions and/or online training Update from ERCOT on their training plans May 5, 2015 Retail Market Training Task Force 3
Draft Scope Statement RMS Vote! The RMTTF proposes the following draft scope statement: The Retail Market Training Task Force, reporting to RMS, is responsible for coordinating the development and maintenance of Retail Market training materials for ERCOT Market Participants. May 5, 2015 Retail Market Training Task Force 4
Training Opportunities The team reviewed a list of past and future training initiatives to discuss the needs of the retail market segment. RMTTF invites all Market Participants for their feedback on the list of suggested topics shown on the following slides. The team also prioritized where initial efforts should be placed to meet the needs of the retail market segment. May 5, 2015 Retail Market Training Task Force 5
Training Opportunities Priority One: Retail Market 101 Training (New and Improved Edition) Reviewed training materials from ERCOT s Retail Market 101 dated 4/25/2013 Determine what is valuable Determine what topics are desired to be covered Create a generalized list of subject matter Leverage Retail Market Training decks used for the OPUC/PUC Staff training May 5, 2015 Retail Market Training Task Force 6
Other Training Opportunities Texas SET Transactions Training 101 Texas SET Future Release(s) Standard Documentation/Template Objectives What processes will change? What will be impacted? MarkeTrak 101 Training Inadvertent Gain Training MarkeTrak Future System Enhancements Standard Documentation/Template Objectives May 5, 2015 Retail Market Training Task Force 7
Other Training Opportunities Smart Meter Texas 101 Training Smart Meter Texas 3rd Party Access and System Enhancements Standard Documentation/Template Objectives Current Market Processes such as Switch Holds- Payment and Tampering Disconnect/Reconnect for non-payment Tariff changes, etc. Retail Market Flight Testing New Market Processes Standard Documentation/Template Objectives May 5, 2015 Retail Market Training Task Force 8
ERCOTs Training Plans Ted Hailu and Bill Kettlewell discussed ERCOT s plan for support of RMTTF and provided an update on ERCOT Training activities in progress: Collaborative efforts with RMS and RMTTF Supporting on-line training for selective training opportunities where appropriate Supporting classroom training, including leading efforts, when possible and appropriate Learning Management System support for registration of training sessions Providing market notices and postings for training opportunities May 5, 2015 Retail Market Training Task Force 9
ERCOTs Training Plans cont. Ted Hailu and Bill Kettlewell discussed ERCOT s plan for support of RMTTF and provided an update on ERCOT Training activities in progress - continued: Web-based version of Retail 101 Development stages Next meeting: ERCOT and RMTTF will trade notes on materials prepared to determine topics to be included MarkeTrak web-based training Development stages MarkeTrak User s Guide is serving as framework for the training May 5, 2015 Retail Market Training Task Force 10
Next Meeting Date Wednesday, May 20, 2015 9:30 to Noon ERCOT Met Center, Room 168 Please plan to attend!! RMTTF & ERCOT will be reviewing Retail Market 101 Training topics and material
Questions May 5, 2015 Retail Market Training Task Force 12
