Quality Touch Installation and Set-Up Guide

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Comprehensive step-by-step guide on how to install and set up the Quality Touch app for healthcare professionals. Follow instructions to register your account, create a password, and learn about key dates and additional information for a seamless transition. Stay informed and prepared for the GO LIVE scheduled on 2/1/21.


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  1. Quality Touch Installation and Set Up

  2. STEP 1: Open a web browser on your phone and go to plexustg.com/quality STEP 1: Open a web browser on your phone and go to plexustg.com/quality- -touch. iPhone users will scroll to button App store and Android users will scroll down to the iPhone users will scroll to button App store and Android users will scroll down to the Android button Android button touch.

  3. STEP 2: After download, you will be asked to install application STEP 2: After download, you will be asked to install application Android users may get a security warning, you can allow installation You should receive notification when the app installation completes

  4. STEP 3: Click button at bottom of page, First time here, register STEP 3: Click button at bottom of page, First time here, register yourself yourself

  5. STEP 4: Enter your information to register your account STEP 4: Enter your information to register your account Enter LAST NAME Enter email address Enter NPI number (see list or use NPI lookup tool online: https://npiregistry.cms.hhs.gov/ ) Enter SHAC s 4-digit pin: 2330 Click LOOKUP PROVIDER

  6. STEP 5: Create a password to finalize your account registration and log in STEP 5: Create a password to finalize your account registration and log in If your phone supports fingerprint ID you can activate Touch ID with the toggle switch Enter your desired password and click create account

  7. Additional Information The Quality Touch app replaces eQA - user accounts for eQA will be disabled The planned GO LIVE for Quality Touch is scheduled for Monday, 2/1/21 We are planning a webinar Thursday evening, 01/28/2021, to provide a live demonstration of Quality Touch and answer questions (more information will be sent via email) A brief (2:30) video of the current status of the app can be viewed at: https://www.youtube.com/watch?v=IKhr9HvZKpA **In 2021 SHAC must report quality metrics on at least 70% of our cases to avoid a penalty in reimbursement from Medicare**

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