Navigation Centers and Standards of Care
This document provides information about Navigation Centers, their model, current sites, standards of care, and implementation proposals. It includes details on target population, services offered, site capacities, and the steps towards implementation.
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Navigation Centers and Standards of Care Shelter Monitoring Committee July 20, 2022
Navigation Center Model 2 Target Population Welcoming Service Rich Environment High Staffing Case Management and Housing Navigation Pets, partners and possessions Unsheltered Adults 24/7 staffing Connection to HSA Benefits Encampments Harm reduction Safety staff DPH Shelter Health and Behavioral Health Housing Referral Status No curfew or set meal times High staff to client ratio http://dhsh.sfgov.org
Current Navigation Centers 3 Site Capacity 128 186 64 186 200 75 84 Bayshore Bayview SAFE Central Waterfront Division Circle Embarcadero SAFE Lower Polk TAY Taimon Booten http://dhsh.sfgov.org
Navigation Center Sites 4 http://dhsh.sfgov.org
Navigation Center Sites 5 http://dhsh.sfgov.org
Standards of Care at Nav Centers 6 Standards that may not align with existing operations: Engage a nutritionist, who shall develop all meal plans, including meal plans for children and pregnant women; and post menus on a daily basis. Provide a minimum of 22 inches between the sides of sleeping units, excluding the designated ADA-accessible sleeping units and sleeping units separated by a wall To the extent not inconsistent with Proposition N, passed by the voters on November 5, 2002, ensure all single adult shelter reservations be for a minimum of 7 nights. Maximize the space for sleeping in the shelter to the fullest extent possible. http://dhsh.sfgov.org
Nav Centers Implementation 7 Proposal for moving towards implementation: Navigation Center tours 2 sites had tours in July Join Quarterly Shelter Provider Meeting Email introduction One Pilot Inspection at each site in 2022 Begin to take complaints Roll out regular inspections once member capacity is available http://dhsh.sfgov.org
