Mastering the Art of Fundraising: Key Principles and Practices

 
The Fundamentals of
Fundraising
 
Being a world class fundraiser
 
Learning Objectives
 
Define philanthropy and fundraising
Understand the 6 core areas of fundraising
practice
Identify your knowledge strengths and
deficits.  This helps to plan your professional
development priorities
Consider 10 fundraising rules
Review list of additional fundraising
sources & resources
 
Fundraising & Philanthropy
 
Philanthropy is
“Love of humankind”
Voluntary action for the common good
 
Driven by values and commitment
 
 
Fundraising is the vehicle that facilitates or
drives philanthropy
 
 
 
The 6 Core Areas of
Fundraising
 
Current & Prospective Donor Research
Securing the Gift
Relationship Building
Leadership & Management
Volunteer Involvement
Ethics & Accountability
 
1. Current & Prospective
Donor Research
 
 
Task Summary
 
Develop a list of prospective donors
Implement & utilize a data management system
List analysis
Rating to prioritize and plan
Presentation of prospect information to guide action
 
1. Current & Prospective
Donor Research
 
 
Knowledge Needed
 
Constituency and gift potential indicators
Donor acquisition strategies
Data gathering and analysis techniques
Prospect information sources and uses
Prospect screening, qualifying and rating skills
Privacy and ethical use of data
 
Example:
Prospect Qualification
 
 
LAI
Linkage
Ability
Interest
 
2. Securing the Gift
 
Task Summary
 
Develop a compelling case for support
Apply prospect research data to develop a plan
Plan a comprehensive solicitation program
Prepare appropriate solicitation communications
Ask for and secure gifts of support
Program evaluation
 
2. Securing the Gift
 
 
Knowledge needed
 
Donor motivation
Components of a case for support
Fundraising techniques and solicitation strategies
Types of gifts (cash, in-kind, property)
Fundraising program evaluation
Use and application or prospect research
Communication and negotiation methods
 
 
Example:
The Fundraising Case for
Support
 
 
1.
The problem (or opportunity) to be addressed
2.
Trends affecting the problem (or opportunity)
3.
Your response to the problem (or opportunity)
4.
Role of the prospective donor
5.
Your mission
6.
Your history and track record
7.
Goals, strategy and objectives
8.
Organizational resources
9.
Accountability and evaluation
10.
Future organizational plans
    
(Joyaux, 2001)
 
3. Relationship Building
 
 
Task Summary
 
Initiate and strengthen relationships
Comprehensive communications plan to inform
Promote a culture of philanthropy
Gift acknowledgement and recognition
 
3. Relationship Building
 
Knowledge needed
 
 
Cultivation strategies
Communications planning and techniques
Principles of donor acquisition and retention
Interpersonal skills
Donor recognition methods
 
Example:
The 5 I’s
 
 
1.
Identification
2.
Information
3.
Interest
4.
Involvement
5.
Investment
 
 
4. Leadership & Management
 
Task summary
 
Culture of philanthropy across organization
Sound administrative and management procedures
Planning – strategic plan integration, fundraising
planning and budgeting
Program performance evaluation and analysis
Recruit, train and support fundraising staff
 
4. Leadership & Management
 
Knowledge needed
 
Mission and vision statements
Strategic and fundraising program planning
Program evaluation methods and standards
Budgeting and financial management
Policy development
Human resource management
Effective leadership
 
Example:
“What gets measured gets
done”
 
Common program evaluation measures:
 
Financial
Gross and net revenue
Response/renewal/retention rates
Average gift size, year-over-year growth
Cost of fundraising, fundraising ratios, return on
investment
 
Non Financial
Participation rates, including % of giving by
board, volunteers, staff
Number of new donors, number of donor
    visits, responses from donor surveys
 
 
5. Volunteer Involvement
 
Task summary
 
 
Create a process to recruit, train and support
volunteers
Engage volunteers in fundraising
Diversity in leadership
 
5. Volunteer Involvement
 
 
Knowledge needed
 
Volunteer roles in fundraising
Volunteer recruitment, training and management
Principles of adult learning
Non profit governance
 
Question:
Why involve volunteers in
fundraising?
 
 
1.
Expands organization’s reach and network
2.
Enhances credibility
3.
Creates ambassadors for you cause
4.
Builds community
5.
Volunteers are often the best donors
 
 
6. Ethics & Accountability
 
Task summary
 
Ensure all fundraising activities are conducted
ethically
Gift acceptance policies
Donor intent and instructions
Reporting back to constituencies
Comply with all reporting and regulatory
requirements
 
 
6. Ethics & Accountability
 
Knowledge needed
 
Regional laws and regulations
Legal and ethical practice
Gift acceptance and acknowledgement procedures
Accounting principles
Financial reporting standards
Privacy and information protection
Ethical standards and decision making
 
 
 
Ethics Case Study:
 
A donor gives your organization a gift to
purchase 10 new computers for the new
Resource Centre.  You later discover there is
only space for 8 new computers.  You:
1.
Buy 8 computers and redirect the saved funds to
buy books.
2.
Buy 10 computers and keep 2 in storage.
3.
Explain the situation to the donor and ask
if the balance of the funds can be redirected
to another purpose.
 
 
 
 
 
 
“When love and skill work together,
expect a masterpiece.”
 
                                            John Ruskin
 
10 Fundraising Rules
to Live By
 
1.
Make your own leadership gift first.  It shows your
commitment and gives you a “donor” perspective.
2.
Use the rules of courtship to get closer to your
donors and prospective donors.
3.
Don’t forget the donor after you get the gift!  Say
“thank you” A LOT and show it in many different
ways.
4.
Maximize organizational relationships (cash, in-
kind, volunteers, dual/triple asks)
5.
Invest in your fundraising program for
 
long term results
 
10 Rules cont’d…
 
 
6.
Stay true to your mission, don’t get sidetracked to
appease a donor or secure a gift.
7.
Know you can’t do everything.  Start small and do
it well, measure & evaluate, manage growth
strategically.
8.
Work joyfully.
9.
Believe you are changing the world!  If you are not,
ask yourself “why not?” Is it time for a new job?
10.
Asking is not begging.  It is an honorable act that
has the power to change the giver and receiver.
 
Additional Sources
and Resources
 
Great information available
here….
 
Kenya Association of Fundraising Professionals.
www.kenyafundraising.org
 
Southern Africa Institute of Fundraising.
     
www.saifundraising.org.za
 
CFRE International.
 
www.cfre.org
 
The only international credential for professional fundraisers,
setting professional standards of practice & accountability.
 
Association of Fundraising Professionals.
 
www.afpnet.org
 
Online training resources, Donor Bill of Rights, Code of
Ethical Principles & Standards of Professional Practice.
 
 
The Resource Alliance.
 
www.resource-alliance.org
 
A member-based UK organization that builds fundraising
capability worldwide.
 
Saint Mary’s University, Philanthropy & Development
graduate program.
 
www.smumn.edu
 
Simone Joyaux.
 
www.simonejoyaux.com
 
Website is rich with resources, tips and research as well as
an extensive bibliography.
 
Wiley/Jossey Bass.
 
www.wiley.com
 
Largest publisher and distributor of fundraising/charitable
literature.
 
Charity Village.
 
www.charityvillage.com
 
The Chronicle of Philanthropy.
 
www.philanthropy.com
 
E-Philanthropy Foundation.
 
www.e-philanthropy.net
 
Indiana University, Center on Philanthropy.
www.philanthropy.iupui.edu
 
Academic programs, emerging research
 
Harambee Centre, Moi University
 
www.Thefundraisingsite.co.za
 
 
 
Sharilyn Hale, 
M.A., CFRE
Toronto Canada
sdhale@rogers.com
KAFP Mombasa Kenya
December 2010
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Delve into the essential aspects of fundraising with a focus on defining philanthropy, understanding core fundraising areas, assessing knowledge strengths and gaps, learning key fundraising rules, and exploring additional fundraising resources. Discover the significance of current and prospective donor research, securing gifts, relationship-building, leadership, volunteer involvement, ethics, and accountability in successful fundraising endeavors.

  • Fundraising principles
  • Philanthropy insights
  • Donor research
  • Professional development
  • Ethical fundraising

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  1. The Fundamentals of Fundraising Being a world class fundraiser

  2. Learning Objectives Define philanthropy and fundraising Understand the 6 core areas of fundraising practice Identify your knowledge strengths and deficits. This helps to plan your professional development priorities Consider 10 fundraising rules Review list of additional fundraising sources & resources

  3. Fundraising & Philanthropy Philanthropy is Love of humankind Voluntary action for the common good Driven by values and commitment Fundraising is the vehicle that facilitates or drives philanthropy

  4. The 6 Core Areas of Fundraising Current & Prospective Donor Research Securing the Gift Relationship Building Leadership & Management Volunteer Involvement Ethics & Accountability

  5. 1. Current & Prospective Donor Research Task Summary Develop a list of prospective donors Implement & utilize a data management system List analysis Rating to prioritize and plan Presentation of prospect information to guide action

  6. 1. Current & Prospective Donor Research Knowledge Needed Constituency and gift potential indicators Donor acquisition strategies Data gathering and analysis techniques Prospect information sources and uses Prospect screening, qualifying and rating skills Privacy and ethical use of data

  7. Example: Prospect Qualification LAI Linkage Ability Interest

  8. 2. Securing the Gift Task Summary Develop a compelling case for support Apply prospect research data to develop a plan Plan a comprehensive solicitation program Prepare appropriate solicitation communications Ask for and secure gifts of support Program evaluation

  9. 2. Securing the Gift Knowledge needed Donor motivation Components of a case for support Fundraising techniques and solicitation strategies Types of gifts (cash, in-kind, property) Fundraising program evaluation Use and application or prospect research Communication and negotiation methods

  10. Example: The Fundraising Case for Support 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Future organizational plans The problem (or opportunity) to be addressed Trends affecting the problem (or opportunity) Your response to the problem (or opportunity) Role of the prospective donor Your mission Your history and track record Goals, strategy and objectives Organizational resources Accountability and evaluation (Joyaux, 2001)

  11. 3. Relationship Building Task Summary Initiate and strengthen relationships Comprehensive communications plan to inform Promote a culture of philanthropy Gift acknowledgement and recognition

  12. 3. Relationship Building Knowledge needed Cultivation strategies Communications planning and techniques Principles of donor acquisition and retention Interpersonal skills Donor recognition methods

  13. Example: The 5 I s 1. Identification 2. Information 3. Interest 4. Involvement 5. Investment

  14. 4. Leadership & Management Task summary Culture of philanthropy across organization Sound administrative and management procedures Planning strategic plan integration, fundraising planning and budgeting Program performance evaluation and analysis Recruit, train and support fundraising staff

  15. 4. Leadership & Management Knowledge needed Mission and vision statements Strategic and fundraising program planning Program evaluation methods and standards Budgeting and financial management Policy development Human resource management Effective leadership

  16. Example: What gets measured gets done Common program evaluation measures: Financial Gross and net revenue Response/renewal/retention rates Average gift size, year-over-year growth Cost of fundraising, fundraising ratios, return on investment Non Financial Participation rates, including % of giving by board, volunteers, staff Number of new donors, number of donor visits, responses from donor surveys

  17. 5. Volunteer Involvement Task summary Create a process to recruit, train and support volunteers Engage volunteers in fundraising Diversity in leadership

  18. 5. Volunteer Involvement Knowledge needed Volunteer roles in fundraising Volunteer recruitment, training and management Principles of adult learning Non profit governance

  19. Question: Why involve volunteers in fundraising? 1. Expands organization s reach and network 2. Enhances credibility 3. Creates ambassadors for you cause 4. Builds community 5. Volunteers are often the best donors

  20. 6. Ethics & Accountability Task summary Ensure all fundraising activities are conducted ethically Gift acceptance policies Donor intent and instructions Reporting back to constituencies Comply with all reporting and regulatory requirements

  21. 6. Ethics & Accountability Knowledge needed Regional laws and regulations Legal and ethical practice Gift acceptance and acknowledgement procedures Accounting principles Financial reporting standards Privacy and information protection Ethical standards and decision making

  22. Ethics Case Study: A donor gives your organization a gift to purchase 10 new computers for the new Resource Centre. You later discover there is only space for 8 new computers. You: 1. Buy 8 computers and redirect the saved funds to buy books. Buy 10 computers and keep 2 in storage. Explain the situation to the donor and ask if the balance of the funds can be redirected to another purpose. 2. 3.

  23. When love and skill work together, expect a masterpiece. John Ruskin

  24. 10 Fundraising Rules to Live By 1. Make your own leadership gift first. It shows your commitment and gives you a donor perspective. Use the rules of courtship to get closer to your donors and prospective donors. Don t forget the donor after you get the gift! Say thank you A LOT and show it in many different ways. Maximize organizational relationships (cash, in- kind, volunteers, dual/triple asks) Invest in your fundraising program for long term results 2. 3. 4. 5.

  25. 10 Rules contd 6. Stay true to your mission, don t get sidetracked to appease a donor or secure a gift. Know you can t do everything. Start small and do it well, measure & evaluate, manage growth strategically. Work joyfully. Believe you are changing the world! If you are not, ask yourself why not? Is it time for a new job? Asking is not begging. It is an honorable act that has the power to change the giver and receiver. 7. 8. 9. 10.

  26. Additional Sources and Resources

  27. Great information available here . Kenya Association of Fundraising Professionals. www.kenyafundraising.org Southern Africa Institute of Fundraising. www.saifundraising.org.za CFRE International. www.cfre.org The only international credential for professional fundraisers, setting professional standards of practice & accountability. Association of Fundraising Professionals. www.afpnet.org Online training resources, Donor Bill of Rights, Code of Ethical Principles & Standards of Professional Practice.

  28. The Resource Alliance. www.resource-alliance.org A member-based UK organization that builds fundraising capability worldwide. Saint Mary s University, Philanthropy & Development graduate program. www.smumn.edu Simone Joyaux. www.simonejoyaux.com Website is rich with resources, tips and research as well as an extensive bibliography. Wiley/Jossey Bass. www.wiley.com Largest publisher and distributor of fundraising/charitable literature.

  29. Charity Village. www.charityvillage.com The Chronicle of Philanthropy. www.philanthropy.com E-Philanthropy Foundation. www.e-philanthropy.net Indiana University, Center on Philanthropy. www.philanthropy.iupui.edu Academic programs, emerging research Harambee Centre, Moi University www.Thefundraisingsite.co.za

  30. Sharilyn Hale, M.A., CFRE Toronto Canada sdhale@rogers.com KAFP Mombasa Kenya December 2010

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