Marshall University School of Medicine IT Resources & Services Overview
WELCOME
Marshall University School of Medicine
Information Technology
Resources & Services
MIKE MCCARTHY - CIO
HOLLY DUNMORE – DIRECTOR IT
VINCENT CIACCIA – IT SPECIALIST (SOM)
JAY LEGG– IT CONSULTANT, SR. (PA)
NEED HELP?
CONTACT
SOM SERVICE DESK
SINGLE SIGN ON
SERVICES
&
USERNAMES AND PASSWORDS
SELF SERVICE PAGE
WWW.MARSHALL.EDU/ID
* Please note that you have access to
School of Medicine specific helpdesk
resources
that are going to be able to assist you more efficiently. The contact
info on the self services page is for the undergraduate campus.
MULTI-FACTOR AUTHENTICATION - MFA
www.marshall.edu/it/mfa
www.marshall.edu/mymu
www.marshall.edu/muonline (link in MyMU as well)
MyMU Portal & MUOnline
Email & Cloud Storage
Software
Office 365
SOFTWARE RESOURCES
WIRELESS ACCESS
Enter your username and
password
Trust the certificate
Instructions for various devices
can be found at the link above
ONLINE RESOURCES
https://jcesom.marshall.edu/hsl
Located MUMC 2
nd
Floor
Access Medicine
https://accessmedicine.mhmedical.com/
COMPUTER LAB FACILITIES
STUDY AREAS
BE COURTEOUS
MEB computer lab
Biotech computer lab
HSL
10 cents per page
Points (money) can be added to your
student ID
http://www.marshall.edu/cardaccounts/
Printing
EMERGENCY NOTIFICATIONS
DOCHALO
DocHalo – HIPAA Compliant
Secure Text Messaging System
for Healthcare
DocHalo – invitation will be
sent to you soon
HAVE YOU?
Changed your password?
www.marshall.edu/id
Checked that your computer
meets our recommendations?
Get
recommendations on new
hardware purchases
www.marshall.edu/it/
recommendations
Installed antivirus software on
your machine?
www.marshall.edu/antivirus
Enabled Multi-Factor
Authentication (MFA)?
To protect
you from threats to your personal
and university data, Marshall users
are now required to enroll in MFA.
www.marshall.edu/mfa
Checked your email yet?
Use
myMU to check your Marshall
email. You should check your mail
at least 3 times a day to stay on top
of important information. Also
available on mobile devices.]
www.marshall.edu/mymu
HAVE YOU?
Checked your email yet?
Use
myMU to check your Marshall
email. You should check your mail
at least 3 times a day to stay on top
of important information. Also
available on mobile devices.]
www.marshall.edu/mymu
Connected using your MUNet
login/SSO?
Sign-on
to campus computers, the wireless
network, myMU, MUOnLine and
MUNet with one single sign-on ID
(SSO).
www.marshall.edu/it/sso
Signed up for MUAlert?
You’ll
receive emergency alerts from our
MUAlert Emergency Notification
System including University
closings.
Sign up in myMU.
Downloaded additional free
software?
Software
such as MATLab, Mathmatica, SAS,
SPSS, and more are available to you
at no cost.
www.marshall.edu/it/
availablesoftware
HELP!
Welcome to your Medical School Technology Orientation session. We hope to give you a brief overview of some of the resources available to you as well as let you know where you can go to find help.
We are your Marshall University Information Technology & Medical Informatics Department.
Our Mission
Our mission is to design, develop, maintain, promote, support and evaluate information resources and technology solutions in support of the educational, research and clinical efforts of the Marshall University Joan C. Edwards School of Medicine.
We have a very large support team that covers many different areas of the technological needs of a Medical School and Practice Plan. I am going to introduce you to a few of us that you will likely encounter during your preclinical years at the Medical School.
Explore the convenient IT resources and services offered by Marshall University School of Medicine, including information about key personnel like CIO Mike McCarthy and Director of IT Holly Dunmore. Find details on how to contact the SOM service desk for assistance, manage usernames and passwords, access self-service resources, set up multi-factor authentication, utilize MyMU Portal and MUOnline, and access email and cloud storage through Office 365. Stay informed about the available support and tools tailored to the medical school community.
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Presentation Transcript
WELCOME Marshall University School of Medicine Information Technology Resources & Services
NEED HELP? CONTACT SOM SERVICE DESK http://jcesom.marshall.edu/IT/students SOMIT@marshall.edu 304-696-6848(MUIT) Biotech 241A CEB 233 & L09
SINGLE SIGN ON SERVICES &
USERNAMES AND PASSWORDS 2020 Accounts passwords set to six digit date of birth. If you had an account prior to your medical school career we did not reset your password If you do not remember, contact the help desk or self service page below You should change your password http://www.marshall.edu/id/
SELF SERVICE PAGE WWW.MARSHALL.EDU/ID * Please note that you have access to School of Medicine specific helpdesk resources that are going to be able to assist you more efficiently. The contact info on the self services page is for the undergraduate campus.
MULTI-FACTOR AUTHENTICATION - MFA www.marshall.edu/it/mfa
MyMU Portal & MUOnline www.marshall.edu/mymu www.marshall.edu/muonline (link in MyMU as well)
Email & Cloud Storage Office 365 Email and Microsoft Software can be accessed through the MyMU portal http://login.microsoftonline.com
Software Office 365
SOFTWARE RESOURCES https://jcesom.marshall.edu/it www.marshall.edu/it/availablesoftware
WIRELESS ACCESS Enter your username and password Trust the certificate Instructions for various devices can be found at the link above
ONLINE RESOURCES https://jcesom.marshall.edu/hsl Located MUMC 2nd Floor
Access Medicine https://accessmedicine.mhmedical.com/
COMPUTER LAB FACILITIES Biotech 10 Seat computer lab and study rooms on 2nd floor room 203 CEB Collaborative Learning Spaces available on third floor, 5 seat computer lab on third floor Food and Drink are OK Use Caution! Report spills and problems 24 hour access via student ID card
STUDY AREAS BE COURTEOUS Please be courteous to those who will come into an area after you. If you disconnect the technology in the conference rooms the users who may have a video conference scheduled will not be able to use the facilities Be thoughtful and leave an area as you found it If you find an issue with the technology report it to SOMIT@marshall.edu
Printing MEB computer lab Biotech computer lab HSL 10 cents per page Points (money) can be added to your student ID http://www.marshall.edu/cardaccounts/
DOCHALO DocHalo HIPAA Compliant Secure Text Messaging System for Healthcare DocHalo invitation will be sent to you soon
HELP! http://jcesom.marshall.edu/ IT/students SOMIT@marshall.edu 304-696-6848(MUIT)
