Lean for Executives & Managers Workshop

 
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-
 What is Lean and Why is it Important?
-
 Lean as a Management Tool
-
 Lean Structure
-
 Management’s Role in Lean
-
 Resource Allocation
-
 Project Identification
-
 Project Implementation
-
 Incorporating Lean into Your Day
-
 Group Discussion: Challenges with Implementing Lean
 
 
 
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A structured approach to maximizing customer value while minimizing waste
 
Lean consists of a variety of approaches and tools that are fit
to purpose
 
Guiding Principles:
 
- Staff 
closest
 to the work have the 
best
 (feasible and impactful) ideas for improvements
 
- A series of 
small or low cost
 improvements can have a 
significant
 impact
 
- Evaluate and improve the 
process
, not the 
people
 
- Challenge the conventional wisdom
 
- Focus on actual need
 
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The methodology supports organizations in their efforts to
ensure they are:
-
Responsive to partners and customers
-
Adaptable
-
Easy to navigate and access
-
Streamlined and technology-enabled
 
Encourages and enables a culture of continuous improvement.
 
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Performance Management Reporting & Analysis
 
- Break down problems into their “prime number” components
 
- Analyze trends and monitor progress
 
- Identify problem areas
 
- Assign resources appropriately
 
Resource Management
 
- Frees up time that might be spent on non-value added items
 
- Prevents building unnecessarily complex and large systems
 
Corporate Culture
 
- Improves morale
 
- Encourages employees to challenge conventional wisdom
 
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:
-
Motivated & eager
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Strong public speaker
-
High energy
-
Operationally minded
-
Sharp / intelligent
-
Star performer of that department
-
Providing relevant team members
 
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Consider it as an investment
-
Work with appropriate parties to ensure they
have the bandwidth
-
Encourage participation
 
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Responsible for identifying processes / workflow that have:
-
Long lead times
-
Customer confusion
-
Significant paperwork
-
Several reviews
-
Requested an IT solution
-
Received customer complaints
-
Not met KPI Targets
 
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-
Stress that the “end” is NOT creating the Implementation Plan
-
Accountability falls across all levels of management
-
Consider yourself a resource
-
Enlist leadership support
-
Attend and provide regular progress updates
-
Communicate progress widely
-
Provide the time & resources to support the work
-
Ask “What can I help with”
-
Work through any barriers or issues
 
I
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p
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g
 
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r
 
D
a
y
 
Look for opportunities to reduce waste in 
all
 processes
 
Ask why, dig deeper, and challenge conventional wisdom
 
Leverage resources and include the appropriate people in key decisions
 
Always think about the customer experience
 
Focus on actual need
 
G
r
o
u
p
 
D
i
s
c
u
s
s
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n
:
 
C
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Structured approach to maximizing customer value while minimizing waste. Learn about Lean principles, management tools, 8 wastes, and why Lean is important for organizations. Discover how Lean can improve performance, resource management, and corporate culture.

  • Lean Management
  • Workshop
  • Efficiency
  • Continuous Improvement
  • Leadership

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  1. Lean for Executives & Managers Friday April 8, 2016

  2. 2 Workshop Agenda - What is Lean and Why is it Important? - Lean as a Management Tool - Lean Structure - Management s Role in Lean - Resource Allocation - Project Identification - Project Implementation - Incorporating Lean into Your Day - Group Discussion: Challenges with Implementing Lean

  3. 3 What is Lean? A structured approach to maximizing customer value while minimizing waste Lean consists of a variety of approaches and tools that are fit to purpose Guiding Principles: - Staff closest to the work have the best (feasible and impactful) ideas for improvements - A series of small or low cost improvements can have a significant impact - Evaluate and improve the process, not the people - Challenge the conventional wisdom - Focus on actual need

  4. 4 What is Lean: The 8 Wastes Transportation movement of materials Inventory materials / items kept in storage Motion movement of people Waiting time spent waiting on something or someone Over-Production producing more than what is needed Over-Processing reviewing / processing more than what is needed Defects errors that lead to rework Skills using staff for tasks that are not aligned with their skillset

  5. 5 Why is Lean Important? The methodology supports organizations in their efforts to ensure they are: - Responsive to partners and customers - Adaptable - Easy to navigate and access - Streamlined and technology-enabled Encourages and enables a culture of continuous improvement.

  6. 6 Lean as a Management Tool Performance Management Reporting & Analysis - Break down problems into their prime number components - Analyze trends and monitor progress - Identify problem areas - Assign resources appropriately Resource Management - Frees up time that might be spent on non-value added items - Prevents building unnecessarily complex and large systems Corporate Culture - Improves morale - Encourages employees to challenge conventional wisdom

  7. 7 Lean Staff Structure

  8. 8 Management s Role: Resource Allocation Identify Strong Resources - Empire Belt traits & characteristics include: - Motivated & eager - Strong public speaker - High energy - Operationally minded - Sharp / intelligent - Star performer of that department - Providing relevant team members Support their Development / Involvement - Consider it as an investment - Work with appropriate parties to ensure they have the bandwidth - Encourage participation

  9. 9 Management s Role: Project Identification Responsible for identifying processes / workflow that have: -Long lead times -Customer confusion -Significant paperwork -Several reviews -Requested an IT solution -Received customer complaints -Not met KPI Targets

  10. 10 Management s Role: Project Implementation -Stress that the end is NOT creating the Implementation Plan -Accountability falls across all levels of management -Consider yourself a resource -Enlist leadership support -Attend and provide regular progress updates -Communicate progress widely -Provide the time & resources to support the work -Ask What can I help with -Work through any barriers or issues

  11. 11 Incorporating Lean into Your Day Look for opportunities to reduce waste in all processes Ask why, dig deeper, and challenge conventional wisdom Leverage resources and include the appropriate people in key decisions Always think about the customer experience Focus on actual need

  12. 12 Group Discussion: Challenges Implementing Lean

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