Highlights of June 2024 Town Hall Meetings and Strategic Plans
Updates from the June 2024 town hall meetings include compliance training, promotions, new hires, and strategic plan highlights for 2025 focusing on growth, quality, finances, and community service. Details about the PTO policy for employees at MCHD are also provided.
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Presentation Transcript
Town Hall Meetings June 2024
Welcome & Updates Jeff Turner, CEO
UPDATES Compliance Training (all employees) due June 30th Promotions and New Hires Amy Davis, Human Resources Director Bethany Scroggins, Foundation Executive Director Kimberly Corriveau, PFS Director
Strategic Plan Highlights Jeff Turner, CEO
2025 STRATEGIC PLAN HIGHLIGHTS Growth Mental Health Community Case Management Program Develop New MOB for Primary Care/RHC Services Service Custom Learning Systems 5-Star Service SEAs OASIS Employees Implement Workplace Violence Plan Workforce Development Continued Focus on Engagement
2025 STRATEGIC PLAN HIGHLIGHTS Quality Evaluate Building an MCHD Hospitalist/ER Group Board Quality: Handwashing, Sepsis, Patient Perceptions of Care, Break into the NRHA Top 50 Finance Increase Grant Writing Capacity Medical Staff Evaluating/Developing Role of Chief Medical Officer Continued Focus on Engagement Community Community Service Grow MCHF
PTO Policy Amy Davis, Director HR
MCHD provides Paid Time Off (PTO) and Extended Illness Bank ( EIB ) time to eligible full time and part time employees for periods of time away from work with pay. PTO and EIB benefit time replaces the more traditional Vacation, Holiday and Sick Time.
Employees are responsible for requesting PTO in advance, according to departmental policies and procedures. The employee should discuss with the director/officer of how much PTO time will be used (not to exceed the normal scheduled amount of hours). PTO time not scheduled in advance may be counted as an absence occurrence. Supervisors should give approval or disapproval to the employee as soon as possible upon receiving the request. Ex: An employee who is normally scheduled for 72 hours, can not ask for 8 hours of PTO to make their check 80 hours.
EXCEPTION TO THE RULE PTO may be utilized in lieu of regularly scheduled shifts, not exceeding hours routinely worked during a pay period, excluding overtime. Time worked in excess of an employee s regular schedule will not affect utilization of previously scheduled PTO. MEANING: You were scheduled to be off (PTO day). You were asked to work on a day you are not scheduled to work. This makes your hours be more than what is normally allowed BUT you can still use your PTO.
PTO should not be added or deleted from an employee s time card without a written discussion with the employee. BUT remember your employment status. Full time status: an employee so designated by MCHD and who is normally scheduled to work from 60.0 to 80.0 hours per biweekly pay period. Part time status: an employee so designated by MCHD and who is normally scheduled to work from 40.0 to 59.0 hours per biweekly pay period
DENIAL OF PTO REQUESTS Requests for time/PTO usage may be denied for reasons including but not limited to: Insufficient notice provided by the employee. High demand for time off during a particular period, exceeding the allowable number of employees off simultaneously. If two or more requests are received at the same time, the length of continuous service may be considered. Business needs and staffing requirements that cannot accommodate the absence. Employee s attendance record or excessive previous time off requests. Conflicts with previously approved time off requests by other employees. Employee doesn t have enough PTO to cover the requested day.
Service Excellence Initiative Bethany Scroggins, Customer Outcomes Director
CUSTOM LEARNING SYSTEMS (CLS) Service Excellence Employee Engagement at all levels including physicians Patient Engagement through Exceptional Patient Care Improve HCAHPS scores-Patients Perspectives of Care Become the Provider of Choice for our community and surrounding service area
SERVICE EXCELLENCE COUNCIL (SEC) Organizationally Advanced Service Improvement System Team (OASIS Team) Onboarding Physician Provider Engagement Key Words & Sentence Starters Service Excellence Advisors (SEA s)
2024 Month of Giving Ashley Smith, Marketing & Administrative Project Coordinator
MONTH OF GIVING CHARITIES Moore County Health Foundation Memorial Hospital Patient Care Account Alzheimer s Association United Way of Moore County Children s Miracle Network
DONOR LEVELS Makes up 90% of what is raised overall Levels - $5/month up to 2% of your salary or choose your own donation Split your donation evenly for all 5 charities or choose where your money goes Employee donor wall Forms out on July 1st/ Due on August 2nd
THE FUNDRAISERS Apparel Sales Opens July 1st/ Closes August 2nd 50/50 Raffle Opens July 1st/ Drawing on August 2nd Buck-ees Basket Raffle Opens July 1st/ Drawing on August 2nd Baked Potato Fundraiser July 19th Sandy s Famous Cinnamon Rolls July 26th Silent Auction August 2nd
WHERES WALDO?? Form Teams of Five People Choose a Name and a Team Leader Get clues each week to compete to find Waldo first Participate in the other fundraisers to get MORE CLUES! The team that finds Waldo wins: 8 Hours of PTO each A luncheon of your choice $100 per person prize
BUT BE WARNED! Waldo is a known wanderer and plays hide-and-seek regularly He is going to be tricky to find BUT DON T WORRY! He always has holes in his pockets so he may drop goodies along the way to his final destination
NOTEWORTHY All fundraisers payroll deduct (over 4 or more pay periods) All fundraisers will have a tie-in to help you find Waldo faster! Participate in donor levels Purchase apparel Buy a raffle ticket or two Buy a baked potato Buy a cinnamon roll Donate or win a silent auction item
MORE INFORMATION COMING SOON! Keep an eye out closer to the first of July
