Guidelines for GLAAS 2024 Country Survey
GLAAS information module 4:
Instructions for the
GLAAS 2024 country survey
Information module 4 includes
Overview of the survey package
Choosing how to complete the country survey: PDF or online (eGLAAS)
General instructions for the GLAAS 2024 country survey
Tips for success in Section A: Governance
Tips for success in Section B: Monitoring
Tips for success in Section C: Human resources
Tips for success in Section D: Financing
Overview of the survey package
The GLAAS survey package
Deadline for submission:
15 October 2024
Each country should submit
one
each
of the following:
GLAAS 2024 country survey
Country feedback form
Consent form (
if applicable
)
Attach additional documents,
as requested throughout the survey (e.g. national
policies)
Use the
Country survey guidance
for instructions and definitions.
From April 1
st
2024, materials are available here:
https://glaas.who.int/
If you have any questions, please contact
glaas@who.int
.
Choosing how to complete the country survey:
PDF or online (eGLAAS)
Choosing how to complete the country survey
The GLAAS 2024 country survey is available either as:
1) a fillable
form;
or
2) an online survey called
eGLAAS
.
eGLAAS is developed using REDCap and hosted on WHO’s instance of the platform called
Electronic Data Capture REDCap (EDCRC).
The focal point, with stakeholders, should decide how
best to coordinate the GLAAS process and determine
which form (PDF or eGLAAS) will be best for the country.
User feedback on Pilot of eGLAAS
In the GLAAS 2021/2022 cycle, 11 countries successfully piloted eGLAAS
to complete the country survey.
Both experienced and first-time GLAAS contributors found the online
survey to be user-friendly.
Teams found it especially useful that multiple survey contributors could
access the platform and contribute responses to survey questions, which
saved time and made the process more efficient.
“In general, eGLAAS is user-
friendly and facilitates the
data collection process.”
“The process of checking errors and
communicating them through eGLAAS
platform was excellent. It allowed the
reviewers time to consult the country team
virtually until a consensus was reached.”
Software and
access
requirements
Available languages
Main differences between fillable PDF and eGLAAS
eGLAAS
Multiple user
access and
compiling
responses
Contributors must have an updated version of
Adobe Acrobat Reader
installed on their
computers.
Internet access is not required
to
complete the survey.
Survey contributors
must have access to a web
browser with internet
and be registered by the
WHO GLAAS team (
glaas@who.int
). If country
survey is regularly saved, internet cuts should
not be an issue.
At least seven languages
: Arabic, Chinese,
English, French, Portuguese, Russian and
Spanish.
Three languages
: English, French and Spanish.
Multiple contributors can separately
complete their own surveys on saved PDFs
and the GLAAS focal point
must reconcile and
compile all responses into one final PDF
for
submission
Multiple contributors can access and complete
different questions simultaneously in the country
survey on eGLAAS.
Responses do not need to be
compiled
if multiple contributors are given
access. Contributors can leave comments for
each other in case of conflicting information in a
response.
See the
survey guidance for more information on the differences between the fillable PDF and eGLAAS.
Accessing and using the PDF
Use an updated version of Adobe Acrobat Reader DC:
A free version can be downloaded in English at:
https://get.adobe.com/reader/
.
Complete the survey on a desktop version of Adobe Reader -
not a web browser
version
.
Writing in a text response box on the PDF may not be visible on your computer
screen or when printed
. U
se the arrows on the keyboard to scroll through text
entered.
Save the PDF at regular intervals. If it is not saved, responses will be lost.
If multiple respondents in the country provide information in several GLAAS survey
forms, the GLAAS focal point is responsible for compiling and reconciling all
responses into
one
final country submission
in a single PDF survey form
before
sending to the GLAAS team at WHO.
Accessing and using eGLAAS (online)
S
urvey contributors must be registered to the eGLAAS platform to have
access to the online survey.
To register contributors, the focal point must immediately contact the
WHO regional office and
glaas@who.int
with a list of names and email
addresses.
To learn how to use the online platform and complete the eGLAAS
survey, review the information on eGLAAS found
here
and/or contact the
WHO GLAAS team (
glaas@who.int
) for further information.
General instructions for the
GLAAS 2024 country survey
General instructions for the GLAAS 2024 country survey
For each question, choose the response that best fits your country.
Most questions require
checkbox
responses. Some questions allow only one
response, while others allow more than one. Read the instructions carefully.
E
laborate on responses in
open text boxes
including specific scenarios,
examples, achievements and/or obstacles to progress.
Some response fields have restrictions on what can be entered in the cell.
For example, when asked for a percentage, only numbers between 0 and 100 are allowed without a
percent sign.
Pay close attention to specific instructions throughout the survey, such as
“please specify”, “if yes”, and “select all that apply”.
Response requirements for country survey responses
When starting sentences or lists, do
not
use punctuation such as slashes (/), hyphens (-),
bullets (
)
or dashes (—). For lists, put each item on a new line without punctuation.
Ranges of years should be written as
YYYY to YYYY
.
Do not use hyphens
between the years.
Correct: YEAR: 2018 RANGE: 2018 to 2021
Incorrect: YEAR: ’18 RANGE: 2018-2021
Please
avoid using acronyms
. Instead spell out the full name or phrase.
For monetary values, indicate the currency using the three letter ISO currency code.
The currency codes can be found at:
https://treasury.un.org/operationalrates/OperationalRates.php
For some questions, if
No
is marked as the answer to the first part of the question, response
fields for questions that are not applicable will be blocked and do not need to be answered.
When prompted, please include the links to documents referenced in the survey and/or
attach soft copies (PDF) or upload (eGLAAS) the documents to your submission.
General tips
For some questions, your answers might be the same as previous
questions. Do not use “same as above”, please copy and paste the
answer for the question.
For example, question A5 on Policies and Plans asks for policies and plans by
subsector (e.g. Urban and Rural Sanitation). If you have the same policy for both
urban and rural, report the same policy in both the urban and rural response
fields.
If a question asks for a policy, plan or regulation, please only list the most
relevant document.
We understand that countries often have multiple policies/plans, but the survey
is designed to collect data on only one per question.
Some questions across the survey are linked or related
Equity (A9, B7, D4)
:
In your responses, make sure to
identify the same populations and settings across all three
questions
(i.e. if the box “does not exist in the country” is marked for one of the questions it
should be marked for all of them).
A9: Equity measures in national policies and plans
B7: Monitoring equity measures
D4: Financing equity measures
Institutional roles and budgets (A10, D2)
:
In your responses, make sure to
list the same ministries or national institutions
involved in WASH
in both A10 and D2.
A10: Institutional roles and lead agencies
D2: Government budgets for WASH
To avoid conflicts, review the survey guidance instructions
and your responses to these questions before submitting the survey.
Final tips for filling out the survey
If you have trouble entering information in a response cell:
double check the
instructions in the country survey
or
check for the
survey guidance
to make sure you are entering the
information required for the question.
If you have any questions, please contact
glaas@who.int
.
Tips for success
Section A Governance
in the
GLAAS 2024 country survey
Questions in Section A
A1:
Human rights to water and
sanitation
A2:
National regulations and
standards
A3:
Risk management approaches
A4*:
Risk assessments for climate
resilient WASH
A5:
National WASH policies and plans
A6:
Content of WASH policies and
plans
A7*:
WASH in other sector policies
A8:
National WASH targets
A9:
Equity measures in national
policies and plans
A10-A11*:
Institutional roles and
coordination
A12:
Coordination among
stakeholders
A13
:
Community and user
participation
Questions covered in this module
*New question in the 2024 country survey
See
the survey guidance document
for more instructions and definitions
A8: National WASH targets
A8 asks you to report
national WASH targets and/or targets for urban and rural WASH.
National targets
are those that
cover the entire country/territory
and do not distinguish between urban or rural settings.
The
urban
and
rural
targets
can be used to report specific targets for urban and/or rural settings.
Report population or household-based WASH service targets.
Each target should only be reported once.
Do not report the same target more than once
.
Report any national, urban and/or rural targets and progress towards them for:
Sanitation (A8I)
Drinking-water (A8II)
Hand hygiene (A8III)
WASH in schools (A8IV.a)
WASH in health care facilities (A8IV.b)
Other targets (A8V)
Any targets that have not been reported in A8I – A8IV can be reported in question A8V
Other targets
.
For each reported target, carefully detail and describe the types of facilities/services/sources or other
qualities that are acceptable for an area, population or household to be considered covered under the
target criteria and definition.
A
8
A
8
A8: National WASH targets
Defining WASH targets
Many countries have established national targets using SDG criteria.
A8 asks: “Which service level does the coverage targets
most closely
align with?”
Before answering question A8,
review the service ladder definitions
from the WHO/UNICEF Joint
Monitoring Programme.
Definitions can be found in the
survey guidance document
or
https://washdata.org/monitoring
A8: National WASH targets
Report baseline and latest year/value
The targets questions ask for the baseline and most recent (latest) coverage data for the
target described to assess progress towards national/urban/rural targets.
Baseline value / Baseline year
: The
baseline value
should measure progress towards the reported target.
The
baseline yea
r should be a measurement
taken in the past
(e.g. 2015) but within the policy period of
the target.
Usually a baseline value is established in the document (national policy/plan/strategy) in which the target was defined. For
example, in a National WASH Plan 2020-2025, one would expect national targets to be set with baseline values for each target
specified for the year 2020 or 2019.
Latest value / Latest year
: Report the
most recent
monitored measurement for the target described. The
latest value
should measure progress towards the reported target. The
latest year
should be a
measurement
taken in the recent past
(e.g. 2022).
Example of reporting baseline and latest
value/year
: If your target aims for 100% of
total
population with access to
safely
managed sanitation
by 2030, the baseline value and baseline year should correspond to the first time the
total
population with
access to
safely managed sanitation
was measured (e.g., 42% in 2015). The latest value and latest year correspond to the most
recent measurement of the
total
population with access to
safely managed sanitation
(e.g., 75% in 2022). Both baseline and latest
year are in the past.
A
8
A13: Community and user participation
This question is used for monitoring
SDG Target 6.b
on local
community participation.
Target 6.b aims to:
Support and strengthen the participation of local communities in
improving water and sanitation management
A13
For each WASH subsector, A13 asks if participation procedures are defined in
law or policy.
Even if your country does not define participation procedures in law or policy
,
report levels of participation for users/communities and women.
Carefully read the definitions for the levels of participation in the question and note the
distinctions to adequately classify the levels of participation for each sector.
Low (2), medium-low (3) and medium high (4)
levels of participation require only
one-
way communication without dialogue or accountability
.
High (5) and very high (6) levels
of participation require
some form of collaboration,
dialogue and accountability
between communities / users and government / service
providers.
A13
A13: Community and user participation
Tips for success
Section B Monitoring
in the
GLAAS 2024 country survey
Questions in Section B
B1:
WASH joint sector reviews
B2*
:
National monitoring indicators
for WASH plans / strategies
B3:
Indicator data
B4*
:
Indicators for monitoring climate
resilient WASH
B5*
:
National management
information systems (MISs)
B6:
Use of monitoring
data
B7:
Monitoring equity measures
B8:
Regulation of drinking-water
B9:
Regulation of sanitation /
wastewater
B10
:
Independent drinking-water
quality surveillance
B11:
Independent wastewater and
sludge treatment surveillance
Questions covered in this module
*New question in the 2024 country survey
See
the survey guidance document
for more instructions and definitions
B2: National monitoring indicators for WASH plans/strategies
National strategies and plans for WASH will often include a set of indicators that will be monitored to
assess progress of the strategy/plan. B2 asks for information about these indicators.
The question asks if your country has indicators along the results chain for the WASH system
, as
shown below.
A results chain is way to show the steps and connections between the steps to achieve a desired
result, from the resources needed and the actions taken to achieve the result to its immediate and
longer-term effects.
B2
This question will contribute to the work on identifying a core set of
indicators to monitor the strength of WASH systems.
B2: National monitoring indicators for WASH plans/strategies
B2
B4: Indicators for monitoring climate resilient WASH
This question will be used to inform the GLAAS and JMP initiative to define
indicators for global monitoring of climate resilient WASH.
For each subsector, indicate if indicators exist and list up to three indicators.
Examples of indicators for monitoring climate resilient WASH include :
Percentage of water supply technologies screened according to their suitability to withstand climate-related
shocks and stresses
Percentage of latrines that are immediately reconstructed following heavy rains and/or flooding
Percentage of population with access to soap and water at a handwashing facility during a drought period or
following a flood
Please also indicate if climate resilient WASH is defined in your country and provide
the definition.
B4
B5: National management information systems
A management information system (MIS) refers to a computer-based or digital system that is updated
regularly and forms the basis for management decision-making. This information system should allow
relevant stakeholders to report data into the system as per requirements. Countries may have more
than one MIS for different purposes.
B5 refers to management information systems that hold key WASH data.
If your country
does not
have
any
MIS with key WASH data, please
skip to question B6
.
Write the name of
up to three
MISs with key WASH data. If your country has more than one MIS,
please
list the MISs in order of relevance to the WASH sector
.
For example, if your country has a designated WASH MIS, this MIS should be listed first, followed by any
relevant MISs with key WASH data, such as a health MIS. In the second column, include which
entity/organization/institution manages the MIS.
The remaining part of the question asks for details about the MIS(s) listed.
B5
Tips for success
Section C Human resources
in the
GLAAS 2024 country survey
Questions in Section C
C1:
National plans/strategies
for WASH human resources
C2:
Human resources needs
assessments
C3:
WASH training institutions
C4:
Human resources
constraints
C5
*
:
Attracting people to the
WASH workforce
C6
*: Women in the WASH
workforce
C7:
Sufficiency of human
resources for WASH
C8
:
Sufficiency of human
resources for environmental
health
C9
:
Rights and safety measures
for workers
Questions covered in this module
*New question in the 2024 country survey
See
the survey guidance document
for more instructions and definitions
C8:
Sufficiency of human resources for environmental health
C8
The health sector has a role to play in WASH, in particular core
environmental health functions.
This question is focused on
human resources
in the health sector
.
Consult with c
olleagues from the health sector.
For more information on environmental health authorities and their role
in WASH, please see section 4.6 of the
WHO Guidelines on Sanitation
and Health
.
C9:
Rights and safety measures for workers
C9
This question focuses on the
rights and safety measures for people
working in drinking-water and sanitation
.
This question is also related to
SDG 8
, which is
promote sustained,
inclusive and sustainable economic growth, full and productive
employment and decent work for all
.
More information about sanitation workers can be found at:
https://www.who.int/teams/environment-climate-change-and-health/water-
sanitation-and-health/sanitation-safety/sanitation-workers
Tips for success
Section D Financing
in the
GLAAS 2024 country survey
Questions in Section D
D1
: Financial plans
D2
: Budgets for WASH
D3
: Cost recovery
D4
: Financing for equity
measures
D5
: Affordability
D6 – D7
: Utilization of
available funds (absorption)
D8
*
: Climate finance for
WASH
D9
: External financing
D10
: Sufficiency of funding
D11
: Financial flows
Questions covered in this module
*New question in the 2024 country survey
See
the survey guidance document
for more instructions and definitions
D2: Budgets for WASH
D2
In D2 ministry WASH budgets for water, sanitation and hand hygiene are
requested in a disaggregated format.
List
all ministries
involved with WASH even if specific budgets are
unknown.
The ministries/national institutions should be the same as those listed in
A10
.
Budget data can be reported in any currency, but please use only
one
currency
in answering the question.
If the WASH budget cannot be disaggregated, please list the
total
budget
.
If able to disaggregate by type of cost (% Capital, % O&M/recurrent, %
Other) , the totals
should add up to 100%
for each row.
D8: Climate finance for WASH
D8
D8 is a new question in the GLAAS country survey on climate finance.
Climate finance refers to local, national or transnational financing—drawn from
public, private and alternative sources of financing—that seeks to support
mitigation and adaptation actions that will address climate change.
In the first part of the question, indicate if your government has applied
for climate finance for WASH from an
external source
such as Green
Climate Fund or the Adaptation Fund.
If so, indicate if the application was successful and details about funds received.
Part d of the question refers to
domestic resources
for climate mitigation
and adaptation actions that will address climate change.
D9: External funding
D9
D9 is used for SDG Target 6.a on international water cooperation.
Responses are complemented by OECD Data on Official Development Assistance
through Creditor Reporting System from DAC data.
To answer this question, see detailed
OECD-CRS codes
in the survey
guidance document.
The question also asks countries to estimate the percentage of total
donor expenditure/disbursement that is on-budget
On-budget
is funding provided for specific expenditures or lines in national
budget, including both funding channelled and not channelled through the
treasury.
D11
D11 requests annual WASH expenditure data for the WASH sector nationally.
Data are requested
by funding type/revenue source (e.g., households, government, donors); and
by service type (e.g. drinking-water, sanitation, hygiene).
Report expenditures for the
most recent fiscal year
.
Expenditure data in this question can be reported in any currency, but please
use only
one currency
in answering the question.
For each funding type, please mention the
source(s) of information
and
indicate where
data gaps
exist.
D11: Financial flows for WASH
Detailed instructions for this question can be found
in the
survey guidance document
.
Using WASH accounts to improve answers to D11
It is acknowledged that the data requested in D11 may not
be readily available.
To improve information on WASH financial flows, GLAAS
has developed the TrackFin methodology, which results in
WASH accounts, to improve information on financial flows
and expenditures in WASH.
For countries that have developed WASH accounts recently
,
the D11 table can be extracted from module 6.4 of the WASH
accounts production tool.
More information on WASH accounts
If your government is interested in developing WASH accounts
using the TrackFin methodology, please contact:
glaas@who.int
For more information on WASH accounts, please see:
https://www.who.int/teams/environment-climate-change-and-
health/water-sanitation-and-health/monitoring-and-evidence/wash-
systems-monitoring/un-water-global-analysis-and-assessment-of-
sanitation-and-drinking-water/wash-accounts
GLAAS 2024 Country Survey instructions include completing the survey either as a PDF or online using eGLAAS. Tips for success in governance, monitoring, human resources, and financing are provided. Deadline for submission is October 15, 2024. The survey package includes various forms and additional document attachments. User feedback on piloting eGLAAS in previous cycles highlights its user-friendliness and efficiency in data collection.
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Presentation Transcript
GLAAS information module 4: Instructions for the GLAAS 2024 country survey
Information module 4 includes Overview of the survey package Choosing how to complete the country survey: PDF or online (eGLAAS) General instructions for the GLAAS 2024 country survey Tips for success in Section A: Governance Tips for success in Section B: Monitoring Tips for success in Section C: Human resources Tips for success in Section D: Financing
The GLAAS survey package Deadline for submission: 15 October 2024 Each country should submit one each of the following: GLAAS 2024 country survey Country feedback form Consent form (if applicable) Attach additional documents, as requested throughout the survey (e.g. national policies) Use the Country survey guidance for instructions and definitions. From April 1st2024, materials are available here: https://glaas.who.int/ If you have any questions, please contact glaas@who.int.
Choosing how to complete the country survey: PDF or online (eGLAAS)
Choosing how to complete the country survey The GLAAS 2024 country survey is available either as: 1) a fillable PDF form; or 2) an online survey called eGLAAS. eGLAAS is developed using REDCap and hosted on WHO s instance of the platform called Electronic Data Capture REDCap (EDCRC). The focal point, with stakeholders, should decide how best to coordinate the GLAAS process and determine which form (PDF or eGLAAS) will be best for the country.
User feedback on Pilot of eGLAAS In the GLAAS 2021/2022 cycle, 11 countries successfully piloted eGLAAS to complete the country survey. Both experienced and first-time GLAAS contributors found the online survey to be user-friendly. Teams found it especially useful that multiple survey contributors could access the platform and contribute responses to survey questions, which saved time and made the process more efficient. The process of checking errors and communicating them through eGLAAS platform was excellent. It allowed the reviewers time to consult the country team virtually until a consensus was reached. In general, eGLAAS is user- friendly and facilitates the data collection process.
Main differences between fillable PDF and eGLAAS PDF eGLAAS Software and access requirements Contributors must have an updated version of Adobe Acrobat Reader installed on their computers. Internet access is not required to complete the survey. Survey contributors must have access to a web browser with internet and be registered by the WHO GLAAS team (glaas@who.int). If country survey is regularly saved, internet cuts should not be an issue. At least seven languages: Arabic, Chinese, English, French, Portuguese, Russian and Spanish. Three languages: English, French and Spanish. Available languages Multiple contributors can separately complete their own surveys on saved PDFs and the GLAAS focal point must reconcile and compile all responses into one final PDF for submission Multiple contributors can access and complete different questions simultaneously in the country survey on eGLAAS. Responses do not need to be compiled if multiple contributors are given access. Contributors can leave comments for each other in case of conflicting information in a response. Multiple user access and compiling responses See the survey guidance for more information on the differences between the fillable PDF and eGLAAS.
Accessing and using the PDF Use an updated version of Adobe Acrobat Reader DC: A free version can be downloaded in English at: https://get.adobe.com/reader/. Complete the survey on a desktop version of Adobe Reader - not a web browser version. Writing in a text response box on the PDF may not be visible on your computer screen or when printed. Use the arrows on the keyboard to scroll through text entered. Save the PDF at regular intervals. If it is not saved, responses will be lost. If multiple respondents in the country provide information in several GLAAS survey forms, the GLAAS focal point is responsible for compiling and reconciling all responses into one final country submissionin a single PDF survey form before sending to the GLAAS team at WHO.
Accessing and using eGLAAS (online) Survey contributors must be registered to the eGLAAS platform to have access to the online survey. To register contributors, the focal point must immediately contact the WHO regional office and glaas@who.int with a list of names and email addresses. To learn how to use the online platform and complete the eGLAAS survey, review the information on eGLAAS found here and/or contact the WHO GLAAS team (glaas@who.int) for further information.
General instructions for the GLAAS 2024 country survey
General instructions for the GLAAS 2024 country survey For each question, choose the response that best fits your country. Most questions require checkbox responses. Some questions allow only one response, while others allow more than one. Read the instructions carefully. Elaborate on responses in open text boxes including specific scenarios, examples, achievements and/or obstacles to progress. Some response fields have restrictions on what can be entered in the cell. For example, when asked for a percentage, only numbers between 0 and 100 are allowed without a percent sign. Pay close attention to specific instructions throughout the survey, such as pleasespecify , ifyes , and select all that apply .
Response requirements for country survey responses When starting sentences or lists, do not use punctuation such as slashes (/), hyphens (-), bullets ( ) or dashes ( ). For lists, put each item on a new line without punctuation. Ranges of years should be written as YYYY to YYYY. Do not use hyphens between the years. Correct: YEAR: 2018 RANGE: 2018 to 2021 Incorrect: YEAR: 18 RANGE: 2018-2021 Please avoid using acronyms. Instead spell out the full name or phrase. For monetary values, indicate the currency using the three letter ISO currency code. The currency codes can be found at: https://treasury.un.org/operationalrates/OperationalRates.php For some questions, if No is marked as the answer to the first part of the question, response fields for questions that are not applicable will be blocked and do not need to be answered. When prompted, please include the links to documents referenced in the survey and/or attach soft copies (PDF) or upload (eGLAAS) the documents to your submission.
General tips For some questions, your answers might be the same as previous questions. Do not use same as above , please copy and paste the answer for the question. For example, question A5 on Policies and Plans asks for policies and plans by subsector (e.g. Urban and Rural Sanitation). If you have the same policy for both urban and rural, report the same policy in both the urban and rural response fields. If a question asks for a policy, plan or regulation, please only list the most relevant document. We understand that countries often have multiple policies/plans, but the survey is designed to collect data on only one per question.
Some questions across the survey are linked or related Equity (A9, B7, D4): In your responses, make sure to identify the same populations and settings across all three questions (i.e. if the box does not exist in the country is marked for one of the questions it should be marked for all of them). A9: Equity measures in national policies and plans B7: Monitoring equity measures D4: Financing equity measures Institutional roles and budgets (A10, D2): In your responses, make sure to list the same ministries or national institutions involved in WASH in both A10 and D2. A10: Institutional roles and lead agencies D2: Government budgets for WASH To avoid conflicts, review the survey guidance instructions and your responses to these questions before submitting the survey.
Final tips for filling out the survey If you have trouble entering information in a response cell: double check the instructions in the country survey or check for the survey guidance to make sure you are entering the information required for the question. If you have any questions, please contact glaas@who.int.
Tips for success Section A Governance in the GLAAS 2024 country survey
See the survey guidance document for more instructions and definitions Questions in Section A Questions covered in this module *New question in the 2024 country survey A1: Human rights to water and sanitation A2: National regulations and standards A3: Risk management approaches A4*: Risk assessments for climate resilient WASH A5: National WASH policies and plans A6: Content of WASH policies and plans A7*: WASH in other sector policies A8: National WASH targets A9: Equity measures in national policies and plans A10-A11*: Institutional roles and coordination A12: Coordination among stakeholders A13: Community and user participation
A1 A2 A3 A4 A5 A6 A7 A8 A8 A9 A10 A11 A12 A13 A8: National WASH targets A8 asks you to report national WASH targets and/or targets for urban and rural WASH. National targets are those that cover the entire country/territory and do not distinguish between urban or rural settings. The urban and rural targets can be used to report specific targets for urban and/or rural settings. Report population or household-based WASH service targets. Each target should only be reported once. Do not report the same target more than once. Report any national, urban and/or rural targets and progress towards them for: Sanitation (A8I) Drinking-water (A8II) Hand hygiene (A8III) WASH in schools (A8IV.a) WASH in health care facilities (A8IV.b) Other targets (A8V) Any targets that have not been reported in A8I A8IV can be reported in question A8V Other targets. For each reported target, carefully detail and describe the types of facilities/services/sources or other qualities that are acceptable for an area, population or household to be considered covered under the target criteria and definition.
A1 A2 A3 A4 A5 A6 A7 A8 A8 A9 A10 A11 A12 A13 A8: National WASH targets Defining WASH targets Many countries have established national targets using SDG criteria. A8 asks: Which service level does the coverage targets most closely align with? Before answering question A8, review the service ladder definitions from the WHO/UNICEF Joint Monitoring Programme. Definitions can be found in https://washdata.org/monitoring the survey guidance document or
A1 A2 A3 A4 A5 A6 A7 A8 A8 A9 A10 A11 A12 A13 A8: National WASH targets Report baseline and latest year/value The targets questions ask for the baseline and most recent (latest) coverage data for the target described to assess progress towards national/urban/rural targets. Baseline value / Baseline year: The baseline value should measure progress towards the reported target. The baseline year should be a measurement taken in the past (e.g. 2015) but within the policy period of the target. Usually a baseline value is established in the document (national policy/plan/strategy) in which the target was defined. For example, in a National WASH Plan 2020-2025, one would expect national targets to be set with baseline values for each target specified for the year 2020 or 2019. Latest value / Latest year: Report the most recent monitored measurement for the target described. The latest value should measure progress towards the reported target. The latest year should be a measurement taken in the recent past (e.g. 2022). Example of reporting baseline and latestvalue/year: If your target aims for 100% of total population with access to safely managed sanitation by 2030, the baseline value and baseline year should correspond to the first time the total population with access to safely managed sanitation was measured (e.g., 42% in 2015). The latest value and latest year correspond to the most recent measurement of the total population with access to safely managed sanitation (e.g., 75% in 2022). Both baseline and latest year are in the past.
A13 A13 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13: Community and user participation This question is used for monitoring SDG Target 6.b on local community participation. Target 6.b aims to: Support and strengthen the participation of local communities in improving water and sanitation management
A13 A13 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13: Community and user participation For each WASH subsector, A13 asks if participation procedures are defined in law or policy. Even if your country does not define participation procedures in law or policy, report levels of participation for users/communities and women. Carefully read the definitions for the levels of participation in the question and note the distinctions to adequately classify the levels of participation for each sector. Low (2), medium-low (3) and medium high (4) levels of participation require only one- way communication without dialogue or accountability. High (5) and very high (6) levels of participation require some form of collaboration, dialogue and accountability between communities / users and government / service providers.
Tips for success Section B Monitoring in the GLAAS 2024 country survey
See the survey guidance document for more instructions and definitions Questions in Section B Questions covered in this module *New question in the 2024 country survey B1: WASH joint sector reviews B2*: National monitoring indicators for WASH plans / strategies B3: Indicator data B4*: Indicators for monitoring climate resilient WASH B5*: National management information systems (MISs) B6: Use of monitoring data B7: Monitoring equity measures B8: Regulation of drinking-water B9: Regulation of sanitation / wastewater B10: Independent drinking-water quality surveillance B11: Independent wastewater and sludge treatment surveillance
B1 B2 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B2: National monitoring indicators for WASH plans/strategies National strategies and plans for WASH will often include a set of indicators that will be monitored to assess progress of the strategy/plan. B2 asks for information about these indicators. The question asks if your country has indicators along the results chain for the WASH system, as shown below. A results chain is way to show the steps and connections between the steps to achieve a desired result, from the resources needed and the actions taken to achieve the result to its immediate and longer-term effects. Inputs Process/Actvity Outputs Outcomes Impact This question will contribute to the work on identifying a core set of indicators to monitor the strength of WASH systems.
B1 B2 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B2: National monitoring indicators for WASH plans/strategies Definition Example indicator WASH expenditure per capita Number of WASH trainees per year Existence of a country compact for WASH Financial, human, and other resources mobilized to support activities undertaken to achieve results Inputs % of required water quality testing conducted % of community participation meetings with service providers conducted Process/ activity Action taken or work performed by which inputs are converted into specific outputs Losses in m3/network km per day of non-revenue water % of wastewater treated Events, products, capital goods or services that result from an intervention (e.g. process/activity) Outputs Uptake, adoption or use of outputs by beneficiaries % of households with access to basic sanitation Outcomes Number of diarrheal deaths per hundred thousand people Proportion of bodies of water with good ambient water quality Impact Higher level long-term goals
B1 B2 B3 B4 B4 B5 B6 B7 B8 B9 B10 B11 B4: Indicators for monitoring climate resilient WASH This question will be used to inform the GLAAS and JMP initiative to define indicators for global monitoring of climate resilient WASH. For each subsector, indicate if indicators exist and list up to three indicators. Examples of indicators for monitoring climate resilient WASH include : Percentage of water supply technologies screened according to their suitability to withstand climate-related shocks and stresses Percentage of latrines that are immediately reconstructed following heavy rains and/or flooding Percentage of population with access to soap and water at a handwashing facility during a drought period or following a flood Please also indicate if climate resilient WASH is defined in your country and provide the definition.
B1 B2 B3 B4 B5 B5 B6 B7 B8 B9 B10 B11 B5: National management information systems A management information system (MIS) refers to a computer-based or digital system that is updated regularly and forms the basis for management decision-making. This information system should allow relevant stakeholders to report data into the system as per requirements. Countries may have more than one MIS for different purposes. B5 refers to management information systems that hold key WASH data. If your country does not have any MIS with key WASH data, please skip to question B6. Write the name of up to three MISs with key WASH data. If your country has more than one MIS, please list the MISs in order of relevance to the WASH sector. For example, if your country has a designated WASH MIS, this MIS should be listed first, followed by any relevant MISs with key WASH data, such as a health MIS. In the second column, include which entity/organization/institution manages the MIS. The remaining part of the question asks for details about the MIS(s) listed.
Tips for success Section C Human resources in the GLAAS 2024 country survey
See the survey guidance document for more instructions and definitions Questions in Section C Questions covered in this module *New question in the 2024 country survey C1: National plans/strategies for WASH human resources C2: Human resources needs assessments C3: WASH training institutions C4: Human resources constraints C5*: Attracting people to the WASH workforce C6*: Women in the WASH workforce C7: Sufficiency of human resources for WASH C8: Sufficiency of human resources for environmental health C9: Rights and safety measures for workers
C1 C2 C3 C4 C5 C6 C7 C8 C8 C9 C8: Sufficiency of human resources for environmental health The health sector has a role to play in WASH, in particular core environmental health functions. This question is focused on human resources in the health sector. Consult with colleagues from the health sector. For more information on environmental health authorities and their role in WASH, please see section 4.6 of the WHO Guidelines on Sanitation and Health.
C1 C2 C3 C4 C5 C6 C7 C8 C9 C9 C9: Rights and safety measures for workers This question focuses on the rights and safety measures for people working in drinking-water and sanitation. This question is also related to SDG 8, which is promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all. More information about sanitation workers can be found at: https://www.who.int/teams/environment-climate-change-and-health/water- sanitation-and-health/sanitation-safety/sanitation-workers
Tips for success Section D Financing in the GLAAS 2024 country survey
See the survey guidance document for more instructions and definitions Questions in Section D Questions covered in this module *New question in the 2024 country survey D1: Financial plans D2: Budgets for WASH D3: Cost recovery D4: Financing for equity measures D5: Affordability D6 D7: Utilization of available funds (absorption) D8*: Climate finance for WASH D9: External financing D10: Sufficiency of funding D11: Financial flows
D1 D2 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D2: Budgets for WASH In D2 ministry WASH budgets for water, sanitation and hand hygiene are requested in a disaggregated format. List all ministries involved with WASH even if specific budgets are unknown. The ministries/national institutions should be the same as those listed in A10. Budget data can be reported in any currency, but please use only one currency in answering the question. If the WASH budget cannot be disaggregated, please list the total budget. If able to disaggregate by type of cost (% Capital, % O&M/recurrent, % Other) , the totals should add up to 100% for each row.
D1 D2 D3 D4 D5 D6 D7 D8 D8 D9 D10 D11 D8: Climate finance for WASH D8 is a new question in the GLAAS country survey on climate finance. Climate finance refers to local, national or transnational financing drawn from public, private and alternative sources of financing that seeks to support mitigation and adaptation actions that will address climate change. In the first part of the question, indicate if your government has applied for climate finance for WASH from an external source such as Green Climate Fund or the Adaptation Fund. If so, indicate if the application was successful and details about funds received. Part d of the question refers to domestic resources for climate mitigation and adaptation actions that will address climate change.
D1 D2 D3 D4 D5 D6 D7 D8 D9 D9 D10 D11 D9: External funding D9 is used for SDG Target 6.a on international water cooperation. Responses are complemented by OECD Data on Official Development Assistance through Creditor Reporting System from DAC data. To answer this question, see detailed OECD-CRS codes in the survey guidance document. The question also asks countries to estimate the percentage of total donor expenditure/disbursement that is on-budget On-budget is funding provided for specific expenditures or lines in national budget, including both funding channelled and not channelled through the treasury.
D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D11 D11: Financial flows for WASH D11 requests annual WASH expenditure data for the WASH sector nationally. Data are requested by funding type/revenue source (e.g., households, government, donors); and by service type (e.g. drinking-water, sanitation, hygiene). Report expenditures for the most recent fiscal year. Expenditure data in this question can be reported in any currency, but please use only one currency in answering the question. For each funding type, please mention the source(s) of information and indicate where data gaps exist. Detailed instructions for this question can be found in the survey guidance document.
Using WASH accounts to improve answers to D11 It is acknowledged that the data requested in D11 may not be readily available. To improve information on WASH financial flows, GLAAS has developed the TrackFin methodology, which results in WASH accounts, to improve information on financial flows and expenditures in WASH. For countries that have developed WASH accounts recently, the D11 table can be extracted from module 6.4 of the WASH accounts production tool.
More information on WASH accounts If your government is interested in developing WASH accounts using the TrackFin methodology, please contact: glaas@who.int For more information on WASH accounts, please see: https://www.who.int/teams/environment-climate-change-and- health/water-sanitation-and-health/monitoring-and-evidence/wash- systems-monitoring/un-water-global-analysis-and-assessment-of- sanitation-and-drinking-water/wash-accounts
Thank you! For additional information please contact glaas@who.int
