Goodman's Fields Health Centre Updates and Announcements
Updates from Goodman's Fields Health Centre include telecommunications improvements, staff changes, advanced GP appointments, digital inclusion initiatives, and installation of a new calling system. Patient participation groups, appointment availability, and importance of updating personal contact details are highlighted.
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Presentation Transcript
Goodman's Fields Health Centre Patient Participation Group Patient Participation Group January 2023 January 2023
Telecommunications Updates: Call back system Automated phone messaging service Digital Exclusion: What is digital exclusion? Thoughts? Discussion points Staff Updates: New admin staff APM and Senior Admin roles GP Appointments: 2 weeks advanced appointments Hub appointments
Staff Updates: We have recruited three new admin staff Awaiting one more to join APM Mahfuza has left Zahid and Fharhan have been promoted to Senior Admin roles Dr Nadina Hussain will be leaving us and her last day is on Friday 27.01.2023 Welcoming new GP Dr Khizar
Appointments 2 weeks advanced appointments are now available to book 4advanced appointment slots per doctor 12 GP s through the week Minimum of 14 slots which is available each day Increased number of Dr.IQ slots Re-starting Saturday Clinic as Christmas period is over Hub appointments available phlebotomy and nursing
Telecommunications Update: Call back system Commenced from 19.01.23 Automated phone messaging system
Digital Exclusion What is Digital exclusion? Broadly defined, digital exclusion is where a section of the population have continuing unequal access and capacity to use Information and Communications Technologies (ICT) that are essential to fully participate in society Ways we will communicate with our patient Importance of updating personal contact details
JRX calling system has been installed PPG meetings will take place once every four months and in the evening Name badge and lanyards are being worn by staff at both front desk and around the building Calling board PPG meetings Identify staff
