FY2017 Budget Expenditures Summary

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DEPARTMENT OF
NEIGHBORHOODS
 
FY2017 BUDGET PRESENTATION
1
 
FY2017 BUDGET EXPENDITURES NET CHANGE
(IN THOUSANDS)
2
 
BUDGET SUMMARY – GENERAL FUND
(IN THOUSANDS)
3
 
GENERAL FUND EXPENDITURES BY CATEGORY
($ IN THOUSANDS)
4
 
GENERAL FUND REVENUES BY CATEGORY
($ IN THOUSANDS)
5
 
QUESTIONS
6
 
ATTACHMENTS
7
 
General Fund Expenditures By Fiscal Year
($ in thousands)
8
 
FY17 PERFORMANCE MEASURES
GENERAL FUND
9
 
ORGANIZATION CHART
10
DEPARTMENT OF
NEIGHBORHOODS
107.6 FTEs       $11,704,705
Director’s Office
6.5 FTEs
 
$978,538
Provides leadership,
coordination, and long-
range direction in the
management of 5 divisions.
Responsible for overseeing
departmental financial
matters.
Inspections & Public
Service
69.6 FTEs
 
$7,893,395
Enforces Article IX of Chapter
10 of the Houston Code of
Ordinances relating to
dangerous buildings and
minimum housing living
standards.
Citizens’ Assistance
Office
10.8 FTEs
 
$908,960
Coordinates Town Halls; CIP
Meetings; SNAP
Submissions;  Collaborates
with Civic Clubs and Super
Neighborhood Councils
Anti-Gang Office
15.7 FTEs
 
$1,402,493
Develops and implements
programs that provide
prevention and intervention
services to at-risk youth.
People with
Disabilities
3.0 FTEs        $311,875
Provides expertise,
leadership, and
coordination for the long
term development of
programs for people with
disabilities.
Office of
International
Communities
2.0 FTEs
 
$209,444
Liaison to 
ICAC 
and
immigrant and refugee
related issues; Coordinates
international programs.
11
 
ORGANIZATION CHART
 
DEPARTMENT 
DEMOGRAPHICS
GENERAL FUND
12
 
DEPARTMENT DEMOGRAPHICS
CDBG FUND
13
 
DEPARTMENT FY2016 HIGHLIGHTS
 
April 2016 Disaster Response and Recovery
Performed over 2,900 assessments in response to the floods in April 2016
Key member of Mayor Turner’s flood recovery group and secured temporary housing for nearly
400 flood victims
Served as navigators for senior and disabled flood victims to assist them with immediate needs
(food, shelter, clothing, medicine, etc.) and to work in getting families that have applied &
received funds from FEMA relocated into permanent housing
Mayor’s Pot Hole Initiative
Served as a key member of the initiative group, serving as the quality control representatives
ensure that citizens, who reported issues, received a call from a live City of Houston employee
Eliminate Waste - Self-Empowered Teams
Increase employees’ ability to make decisions in the field and enhance their training and
professional development opportunities by allowing senior inspectors to spend more time
coaching and developing employees vs. running day-to-day operations
Increase focus on customer service and satisfaction
Allow department to move more inspectors into neighborhoods (and away from
administrative/managerial roles)
Eliminate Waste – Infor Upgrade
Centralized mobile platform that will allow the department to better communicate with IPS and
with other City of Houston departments
Eliminates the need for FTEs to create hard copies of daily work assignments, enter inspection
outcomes, download photos daily, and manually schedule “notifications and check backs” to
begin the process for owner compliance
Creates more transparency of the division’s overall work and inspector’s work in neighborhoods
Launched January 19, 2016
 
14
 
DEPARTMENT FY2016 HIGHLIGHTS
 
Lean Six Sigma Training
All of our inspectors have received “yellow belt” Lean Six Sigma training
There are plans to build on our investment in Lean Six Sigma training and increase
initiatives with the Finance Department
Increase Efficiency – Quality Control
Created Quality Control role in IPS, organized regular meetings with quality control team,
and educated the division Key Performance Measures
Aligned work plans with Key Performance Measures
Decreased the number of duplicate service requests or those without adequate
information
Increase Efficiency - Telework Program
Implemented a Telework program where inspectors park at Multi-Service Center in
neighborhoods near their home/ assigned neighborhood to increase productivity and
improve employee work-life balance
Assign more inspectors to work in the field and allow inspectors to spend more time in the
field
Vehicles kept at Multi-Service Centers, work packets delivered to Multi-Service Centers,
inspectors report to work and begin their shift at their first assignment site
Improved Response Times: Average Days from Resident Request to Initial Inspection have
decreased from 26 days at the beginning of the pilot to 6.5 days since the beginning of
FY15.
NUSA Conference
DON assisted with the coordination of the Neighborhoods USA Conference which included
participation from over 1,500 community members, various non-profits, and local
governments. The conference strives to bridge the divide among neighborhood
organizations, government and the private sector for the ultimate goal of strengthening
every neighborhood.
 
 
 
15
 
DEPARTMENT FY2016 HIGHLIGHTS
 
Back-to-School Fest at University of Houston
25,000 students received backpacks filled with school supplies
The City’s Bureau of Oral Health administered dental screenings, sealants, fluoride varnish, and
oral health education to 500 students.
Blue Cross/Blue Shield Care Van serviced children and gave immunizations
HFD equipped families with smoke alarms, including Visual Fire Alarms for individuals who are
deaf or hard of hearing
Each student received a dental care kit (toothbrush, floss, and toothbrush cover)
5,000 mouth guards were dispensed to students playing in after-school activities
Texas Barber Colleges & Hairstyling Schools furnished haircut vouchers for all children
Over 15,000 undergarments were distributed through Undies for Everyone
Over 900 children received vision screenings, and of those screened over 200 qualified to
receive vouchers to see a physician and obtain glasses
Over 4,500 families were equipped with Emergency documents from OEM
550 chronically homeless elementary school students from HISD’s homeless Program were
pre-registered and attended the event
Translations
Translation of essential documents for 11 City of Houston departments, totaling 155
documents
Developed of Language Access training video for COH employees
Training of Language Access coordinators representing 11 departments on Title VI of the Civil
Rights Act and the ADA.  Training will be increased to include city staff and the legal department
Development of language access glossary/library to be use by COH for future translation
Development of online system for submitting requests for translation
Translation of Citizenship Corner website in five languages.  Site tells visitors steps for applying
for citizenship and provides information.
Translation of essential information in five languages related to recent flooding information on
how to recover.  Information sent to international community, consular corps and stakeholder
 
16
 
DEPARTMENT FY2016 HIGHLIGHTS
 
Youth Served
Over 6,000 delinquent and at-risk youth served through office services (case
management, mentoring, group education, resistance presentations, and out-of-
school and summer programming)
85% completion rate by youth who participated in the delinquency case management
program with a recidivism rate of less than 4%
Teen Father Program
 
Developed a pilot program for teen fathers attending Worthing High School and youth
detained in the Harris County Leadership Academy (formerly known as Delta Boot
Camp)
Presentations and Trainings
283 presentations conducted for youth and adults
National Gang Center Webinar
Conducted a webinar on forming collaborative partnerships between law enforcement
and outreach workers for 635 participants across the country.
Anti-gang was featured in the National Gang Center’s Spring newsletter on
planning for successful summer programs
Donations
Anti-gang received over $12,000 in private, foundation, and in-kind donations to
support office activities
17
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Detailed breakdown of the FY2017 budget expenditures, including revenue estimates, expenditure changes, and fund allocations across various categories. The report highlights contractual obligations, cost savings initiatives, and revenue streams for the General Fund.

  • Budget
  • Expenditures
  • Revenue
  • Summary
  • Fund

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  1. 1

  2. FY2017 BUDGET EXPENDITURES NET CHANGE (IN THOUSANDS) FY2017 Budget Expenditures Net Change to FY2016 Current Budget Notes FY2016 Current Budget FY2017 Proposed Budget $ 12,264 11,705 (559) -4.6% Incremental Increase/(Decrease) Growth (%) Explanation of Incremental Increase/(Decrease) Contractual or Mandated Increases: List Contractual Obligations - such as HOPE List Contractual Obligations - such as Pension, Health Benefits List Contractual Obligations - such as Restricted Accounts 199 192 35 $ 426 Subtotal Contractual/Mandated Increases Cost Savings (Decreases) List Budget Reduction Iniatives (shall tie to FY17 Preliminary Budget) List Other Savings (196) (789) 1 $ (985) Subtotal Contractual/Mandated Increases Incremental Increase/(Decrease) (559) Notes: 1 Transfer lease for 7125 Ardmore Street to General Services. 2

  3. BUDGET SUMMARY GENERAL FUND (IN THOUSANDS) Fund Revenue FY16 Budget Revenue FY17 Preliminary Estimates +/- $/% Expenditure FY16 Budget Expenditure FY17 Preliminary Estimates +/- $/% General Fund 1000 $1,925 $2,171 $246/ 13% $12,264 $11,705 ($559)/ (5%) 3

  4. GENERAL FUND EXPENDITURES BY CATEGORY ($ IN THOUSANDS) Category Expenditure FY15 Actual Expenditure FY16 Budget Expenditure FY16 Estimates Expenditure FY17 Preliminary Estimates +/- $/% FY17 Prelim. Est. vs FY16 Budget Personnel $8,167 $8,669 $8,446 $8,503 $57/ 0.67% Supplies $287 $242 $289 $257 ($32)/ (11%) Other Services and Charges $3,563 $3,329 $3,506 $2,941 ($565)/ (16%) Equipment $0 $20 $19 $0 ($19)/ (100%) Non-Capital Equipment $1 $4 $4 $4 $0/0% Total $12,018 $12,264 $12,264 $11,705 ($559)/ (5%) 4

  5. GENERAL FUND REVENUES BY CATEGORY ($ IN THOUSANDS) Category FY15 Actual FY16 Budget FY16 Estimates FY17 +/- $/% Preliminary Estimates FY17 Preliminary Est./FY16 Est. Licenses & Permits $15 $2 $2 $2 $0/0% Charges for Services $1,184 $973 $984 $1,087 $103/10% Direct Interfund Services $303 $306 $306 $312 $6/2% Other Fines and Forfeits $812 $644 $645 $732 $87/13% Miscellaneous/ Other $43 $0 $34 $38 $4/12% Total $2,357 $1,925 $1,971 $2,171 $200/10% 5

  6. QUESTIONS 6

  7. ATTACHMENTS 7

  8. General Fund Expenditures By Fiscal Year ($ in thousands) Category Expenditure FY14 Actual Expenditure FY15 Actual Expenditure FY16 Budget Expenditure FY16 Estimates Personnel $7,688 $8,167 $8,669 $8,446 Supplies $276 $287 $242 $289 Other Services and Charges $3,164 $3,563 $3,329 $3,506 Equipment $0 $0 $20 $19 Non-Capital Equipment $26 $1 $4 $4 Total $11,154 $12,018 $12,264 $12,264 8

  9. FY17 PERFORMANCE MEASURES GENERAL FUND Measures FY15 Actual FY16 Budget FY16 Estimates FY17 Budget Average Daily Inspections 343 320 320 320 Average Days from Request to Initial Inspection 18 10 10 10 Dangerous Buildings Demolished 553 425 425 425 Dangerous Buildings Secured/Make Safe 808 600 600 600 Weeded Lots Cut 11,657 9,100 9,100 9,100 Rate of Voluntary Compliance (as % of closed projects) 72% 65% 65% 65% Percent of Anti-Gang Program Youth Who Completed Program Services N/A 97% 97% 94% Percent of Anti-Gang Program Youth Who Reoffend N/A 16% 16% 15% Youth Served Through Anti-Gang Programs 6,014 6,000 5,500 6,000 Expenditures Adopted Budget vs Actual Utilization 99% 98% 100% 98% Revenues Adopted Budget vs Actual Utilization 123% 100% 102% 100% 9

  10. ORGANIZATION CHART DEPARTMENT OF NEIGHBORHOODS 107.6 FTEs $11,704,705 Inspections & Public Service 69.6 FTEs Enforces Article IX of Chapter 10 of the Houston Code of Ordinances relating to dangerous buildings and minimum housing living standards. Citizens Assistance Office 10.8 FTEs Coordinates Town Halls; CIP Meetings; SNAP Submissions; Collaborates with Civic Clubs and Super Neighborhood Councils Anti-Gang Office 15.7 FTEs Develops and implements programs that provide prevention and intervention services to at-risk youth. Director s Office 6.5 FTEs Provides leadership, coordination, and long- range direction in the management of 5 divisions. Responsible for overseeing departmental financial matters. $1,402,493 $978,538 $7,893,395 $908,960 Office of International Communities 2.0 FTEs Liaison to ICAC and immigrant and refugee related issues; Coordinates international programs. People with Disabilities 3.0 FTEs $311,875 Provides expertise, leadership, and coordination for the long term development of programs for people with disabilities. $209,444 10

  11. ORGANIZATION CHART Director Public Information Officer Admin Assistant Office for People with Disabilities Division Manager Finance Administrative Manager Administrative Manager Assistant Director Anti-Gang IPS Office of International Communities Citizen s Assistance Office 11

  12. DEPARTMENT DEMOGRAPHICS GENERAL FUND Asian/Pacific Islander, 2, 2% American Indian, 1, 1% White, 12, 11% Black/African American, 61, 56% Hispanic/Latino 32, 30% Gender Breakdown Female: Male: Grand Total 53 55 108 12

  13. DEPARTMENT DEMOGRAPHICS CDBG FUND White, 5, 12% Hispanic/Latino, 8, 20% Black/African American, 28, 68% Gender Breakdown Female: Male: Grand Total 20 21 41 13

  14. DEPARTMENT FY2016 HIGHLIGHTS April 2016 Disaster Response and Recovery April 2016 Disaster Response and Recovery Performed over 2,900 assessments in response to the floods in April 2016 Key member of Mayor Turner s flood recovery group and secured temporary housing for nearly 400 flood victims Served as navigators for senior and disabled flood victims to assist them with immediate needs (food, shelter, clothing, medicine, etc.) and to work in getting families that have applied & received funds from FEMA relocated into permanent housing Mayor s Pot Hole Initiative Mayor s Pot Hole Initiative Served as a key member of the initiative group, serving as the quality control representatives ensure that citizens, who reported issues, received a call from a live City of Houston employee Eliminate Waste Eliminate Waste - - Self Self- -Empowered Teams Empowered Teams Increase employees ability to make decisions in the field and enhance their training and professional development opportunities by allowing senior inspectors to spend more time coaching and developing employees vs. running day-to-day operations Increase focus on customer service and satisfaction Allow department to move more inspectors into neighborhoods (and away from administrative/managerial roles) Eliminate Waste Eliminate Waste Infor Upgrade Infor Upgrade Centralized mobile platform that will allow the department to better communicate with IPS and with other City of Houston departments Eliminates the need for FTEs to create hard copies of daily work assignments, enter inspection outcomes, download photos daily, and manually schedule notifications and check backs to begin the process for owner compliance Creates more transparency of the division s overall work and inspector s work in neighborhoods Launched January 19, 2016 14

  15. DEPARTMENT FY2016 HIGHLIGHTS Lean Six Sigma Training Lean Six Sigma Training All of our inspectors have received yellow belt Lean Six Sigma training There are plans to build on our investment in Lean Six Sigma training and increase initiatives with the Finance Department Increase Efficiency Increase Efficiency Quality Control Quality Control Created Quality Control role in IPS, organized regular meetings with quality control team, and educated the division Key Performance Measures Aligned work plans with Key Performance Measures Decreased the number of duplicate service requests or those without adequate information Increase Efficiency Increase Efficiency - - Telework Program Telework Program Implemented a Telework program where inspectors park at Multi-Service Center in neighborhoods near their home/ assigned neighborhood to increase productivity and improve employee work-life balance Assign more inspectors to work in the field and allow inspectors to spend more time in the field Vehicles kept at Multi-Service Centers, work packets delivered to Multi-Service Centers, inspectors report to work and begin their shift at their first assignment site Improved Response Times: Average Days from Resident Request to Initial Inspection have decreased from 26 days at the beginning of the pilot to 6.5 days since the beginning of FY15. NUSA Conference NUSA Conference DON assisted with the coordination of the Neighborhoods USA Conference which included participation from over 1,500 community members, various non-profits, and local governments. The conference strives to bridge the divide among neighborhood organizations, government and the private sector for the ultimate goal of strengthening every neighborhood. 15

  16. DEPARTMENT FY2016 HIGHLIGHTS Back Back- -to to- -School Fest at University of Houston School Fest at University of Houston 25,000 students received backpacks filled with school supplies The City s Bureau of Oral Health administered dental screenings, sealants, fluoride varnish, and oral health education to 500 students. Blue Cross/Blue Shield Care Van serviced children and gave immunizations HFD equipped families with smoke alarms, including Visual Fire Alarms for individuals who are deaf or hard of hearing Each student received a dental care kit (toothbrush, floss, and toothbrush cover) 5,000 mouth guards were dispensed to students playing in after-school activities Texas Barber Colleges & Hairstyling Schools furnished haircut vouchers for all children Over 15,000 undergarments were distributed through Undies for Everyone Over 900 children received vision screenings, and of those screened over 200 qualified to receive vouchers to see a physician and obtain glasses Over 4,500 families were equipped with Emergency documents from OEM 550 chronically homeless elementary school students from HISD s homeless Program were pre-registered and attended the event Translations Translations Translation of essential documents for 11 City of Houston departments, totaling 155 documents Developed of Language Access training video for COH employees Training of Language Access coordinators representing 11 departments on Title VI of the Civil Rights Act and the ADA. Training will be increased to include city staff and the legal department Development of language access glossary/library to be use by COH for future translation Development of online system for submitting requests for translation Translation of Citizenship Corner website in five languages. Site tells visitors steps for applying for citizenship and provides information. Translation of essential information in five languages related to recent flooding information on how to recover. Information sent to international community, consular corps and stakeholder 16

  17. DEPARTMENT FY2016 HIGHLIGHTS Youth Served Youth Served Over 6,000 delinquent and at-risk youth served through office services (case management, mentoring, group education, resistance presentations, and out-of- school and summer programming) 85% completion rate by youth who participated in the delinquency case management program with a recidivism rate of less than 4% Teen Father Program Teen Father Program Developed a pilot program for teen fathers attending Worthing High School and youth detained in the Harris County Leadership Academy (formerly known as Delta Boot Camp) Presentations and Trainings Presentations and Trainings 283 presentations conducted for youth and adults National Gang Center Webinar National Gang Center Webinar Conducted a webinar on forming collaborative partnerships between law enforcement and outreach workers for 635 participants across the country. Anti-gang was featured in the National Gang Center s Spring newsletter on planning for successful summer programs Donations Donations Anti-gang received over $12,000 in private, foundation, and in-kind donations to support office activities 17

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