Framework for Accountability and Decision-making in Project Management

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In project management, the R.A.C.I.S framework delineates roles and responsibilities - from those contributing to activities to the ultimate decision-makers. It ensures clarity in decision authority, task completion, and ownership. Key roles include Programme Owner, Project Sponsor, Project Manager, and various team members collaborating towards project success.


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  1. Responsible Accountable Consult Inform Sign-off R A C I S Person(s) contributing or reviewing the activity Person(s) needing to know of the activity Persons formally accepting the decision/activity Person carrying out the work/activity Person with the ultimate ownership - has decision authority tasks completed on to continue Framework for Recommendati Engagement Delivery-all Milestone Planning initiation Planning strategy signoffs delivery Signoff Close Role on Project Stakeholder Programme Owner First Name I I I I I I I Portfolio Owner and Program Manager First Name C S I I I I I Project Sponsor and Project team member First Name A S A A A A A S Project Manager and Project team member First Name R S C C C C R S User Experience Manager and Project team member First Name C S C C C C C S Business Lead, Digital Design consultant and Project team First Name C S R R R R C S UX Consultant and Project team member First Name C S C I I C C S Head Development Service and ultimate owner of the GEL First Name C S I I I I C S ISG Development resource management First Name C S I I I I C S C S R R R R C S Technology Leader First Name

  2. Responsible Accountable Consult Inform Sign-off R A C I S Person(s) contributing or reviewing the activity Person(s) needing to know of the activity Persons formally accepting the decision/activity Person carrying out the work/activity Person with the ultimate ownership - has decision authority tasks completed on to continue Framework for Recommendati Engagement Delivery-all Milestone delivering Planning initiation Planning strategy signoffs Signoff EdGEL EdGEL Close Role on Project Stakeholder ISG Dev Service Technical Lead C C First Name ISG Dev Services developer C C First Name UWP developer C First Name Senior User I S C C C C C S First Name Senior Supplier I S C C C C C S First Name Enterprise Architect I I I I I I I First Name Service Management C S I First Name Service Manager for DT in Service Management I I First Name Portfolio Board* I I I I I I I First Name Project Quality Assurance* C I C I I I C C First Name Project Support Team First Name I S C C C C C S

  3. Responsible Accountable Consult Inform Sign-off R A C I S Person(s) contributing or reviewing the activity Person(s) needing to know of the activity Persons formally accepting the decision/activity Person carrying out the work/activity Person with the ultimate ownership - has decision authority tasks completed on to continue Framework for Recommendati Engagement Delivery-all Milestone Planning initiation Planning strategy signoffs delivery Signoff Close Role on Project Stakeholder Programme Owner First Name I I I I I I I Portfolio Owner and Program Manager First Name C S I I I I I Project Sponsor and Project team member First Name A S A A A A A S Project Manager and Project team member First Name R S C C C C R S User Experience Manager and Project team member First Name C S C C C C C S Business Lead, Digital Design consultant and Project team First Name C S R R R R C S UX Consultant and Project team member First Name C S C I I C C S Head Development Service and ultimate owner of the GEL First Name C S I I I I C S ISG Development resource management First Name C S I I I I C S C S R R R R C S Technology Leader First Name

  4. Responsible Accountable Consult Inform Sign-off R A C I S Person(s) contributing or reviewing the activity Person(s) needing to know of the activity Persons formally accepting the decision/activity Person carrying out the work/activity Person with the ultimate ownership - has decision authority tasks completed on to continue Framework for Recommendati Engagement Delivery-all Milestone delivering Planning initiation Planning strategy signoffs Signoff EdGEL EdGEL Close Role on Project Stakeholder ISG Dev Service Technical Lead C C First Name ISG Dev Services developer C C First Name UWP developer C First Name Senior User I S C C C C C S First Name Senior Supplier I S C C C C C S First Name Enterprise Architect I I I I I I I First Name Service Management C S I First Name Service Manager for DT in Service Management I I First Name Portfolio Board* I I I I I I I First Name Project Quality Assurance* C I C I I I C C First Name Project Support Team I S C C C C C S First Name

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