Evaluation of Expense Allocation Proposal in ABC LIFE Insurance Company

 
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Guide : Chandan Khasnobis
Presented By :
1. Tarun Agarwal
2. Gaurav Jaswal
3. Megha Jain
 
36th India Fellowship Webinar
Date: 21st Jan,2022
 
 Mr.
 Chandan Khasnobis
 
Mr. Chandan Khasnobis is a Partner at M/s
.K.A. Pandit consultants and
Actuaries.
 
He has over 45 years of professional experience ranging across life
insurance, pensions and health insurance. He has worked in covered
multiple geographies including India, Kenya, Zimbabwe and United
Kingdom.
 
Particularly in India, he has held various responsibilities within the
actuarial functions of some leading life insurers. He was the Head of the
Department/Appointed Actuary for a period spanning 10 years in two
different companies.
                                             .
 
 
 
 
 
 
 
www.actuariesindia.org
 
 
Agenda
 
Introduction
 – State
 of company as a whole and PAR in
particular.
Regulations
 
on Expenses of Management
.
Justifications 
of increasing expense loading.
Arguments 
against increasing expense loading.
Alternative solution 
for management of expenses
Conclusion
 
 
 
 
 
 
 
www.actuariesindia.org
 
 
Introduction
 
ABC LIFE insurance is a 5 year old life insurance company concerned about the
reduced SH return from NPAR due to recent changes in regulations relating to
expense allocation.
 
Array of products (UL, NPAR, PAR, Pensions)
Strong investment department
 
*
Small PAR proportion
*
High expense overrun, thus
 low SH return
 
In this presentation we evaluate the proposal of increasing expense loading in PAR
products to make Non Par more profitable.
 
www.actuariesindia.org
 
Regulation
 
www.actuariesindia.org
IRDAI (Expenses of Management of
Insurers transacting life insurance
business) Regulations, 2016
No insurer shall spend as
expenses an amount basis the
premiums received.
Such percentages would be
based on duration of
business specified.
Violation of limits will lead to
penalties like Excess being
charged to SH, etc.
The Authority based upon the representation received from a newly
registered insurer, in accordance with the provisions of the Act,
may exercise forbearance for a period not exceeding ten years
.
 
Additional Consideration of GN 6
 
www.actuariesindia.org
Guidance note 6 Lays out the additional requirements for 
Management of participating
life insurance business with reference to distribution of surplus
 
 
Justification
 
Higher expense loading is justified
because:
New company with acquisition
and maintenance expense
overrun.
Small existing book having few
policies leads to higher Per
policy fixed expenses vis-à-vis
NPAR and Linked.
 
 
 
 
 
 
www.actuariesindia.org
 
Higher expense loading would help
in:
Higher expense allowance will
reduce SH contributions and
increase SH return for par at the
same time ensuring EOM
compliance.
Improved sales programs and
quality of policy servicing.
Increase in no. of PAR policies will
help in achieving expense
efficiency.
 
 
Reduced IRR due to extra expense loading could be improved
by:
Changing bonus structure:
CRB rather than SRB
Higher TB than regular bonuses
Having cash bonus accumulation
 
Changing Bonus philosophy:
Including certain portions of surrender and mortality/RI surplus in
Asset share.
 
Changing Product structure:
Reducing SA on death to 7 times AP
Higher Interest assumption to improve bonus supportability in
demonstration
Including rider options to differentiate the product.
 
 
 
 
 
 
 
 
 
 
 
www.actuariesindia.org
 
 
Other levers for IRR
 
www.actuariesindia.org
 
 
Debatable
 
Ways of addressing CEO’s concern
 
Detailed overrun analysis
 
- Identify the LOBs contributing to overrun
 and re-price the products
 
- Identify whether there is fixed or variable expense overrun
 
 
 
 
 
Change business mix
 
- Introduce longer PPTs in the par segment
 
- Curb products with administrative complexity
 
 
 
www.actuariesindia.org
 
Ways of addressing CEO’s concern
 
Holistic expense management
 
- D
igitalization of end-to-end processes
 
- Consider outsourcing partnerships
 
- Strict monitoring and control systems
Seek exemption from the regulator
 
- Regulator has the power to exempt a new company for a period of 10 years from
inception
 
Age of the insurance company --->
     0 
    
     5 yrs
   
                        10 yrs
 
 
 
 
 
www.actuariesindia.org
ABC Company’s
age
Period till which exemption can be
sought
 
Conclusion
 
The Expenses Of Management Regulations, 2016 along with GN-
6 protects the par policyholders’ interests
 
The CEO’s suggestion could help avoid depressing shareholder
returns
 
However, this is 
NOT 
the ideal way to deal with the situation,
as it is against the par policyholders’ interests
 
The Company should explore other alternatives to protect
shareholder returns
 
 
 
 
 
 
www.actuariesindia.org
 
 
 
 
 
THANK YOU
 
 
 
 
 
 
 
www.actuariesindia.org
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ABC LIFE insurance company, facing reduced SH return from NPAR products due to expense allocation changes, contemplates increasing expense loading in PAR products. The presentation evaluates this proposal within the regulatory framework, exploring justifications, challenges, and alternative solutions to manage expenses effectively.

  • Insurance
  • Expense allocation
  • Actuary
  • Regulation
  • Management

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  1. 36th India Fellowship Webinar Date: 21st Jan,2022 Expense allocation to the Particiating fund Guide : Chandan Khasnobis Presented By : 1. Tarun Agarwal 2. Gaurav Jaswal 3. Megha Jain

  2. Mr. Chandan Khasnobis Mr. Chandan Khasnobis is a Partner at M/s.K.A. Pandit consultants and Actuaries. He has over 45 years of professional experience ranging across life insurance, pensions and health insurance. He has worked in covered multiple geographies including India, Kenya, Zimbabwe and United Kingdom. Particularly in India, he has held various responsibilities within the actuarial functions of some leading life insurers. He was the Head of the Department/Appointed Actuary for a period spanning 10 years in two different companies. . www.actuariesindia.org

  3. Agenda Introduction State of company as a whole and PAR in particular. Regulations on Expenses of Management. Justifications of increasing expense loading. Arguments against increasing expense loading. Alternative solution for management of expenses Conclusion www.actuariesindia.org

  4. Introduction ABC LIFE insurance is a 5 year old life insurance company concerned about the reduced SH return from NPAR due to recent changes in regulations relating to expense allocation. Array of products (UL, NPAR, PAR, Pensions) Strong investment department * * Small PAR proportion High expense overrun, thus low SH return In this presentation we evaluate the proposal of increasing expense loading in PAR products to make Non Par more profitable. www.actuariesindia.org

  5. Regulation IRDAI (Expenses of Management of Insurers transacting life insurance business) Regulations, 2016 No insurer shall spend as expenses an amount basis the premiums received. Such percentages would be based on duration of business specified. Violation of limits will lead to penalties like Excess being charged to SH, etc. Duration of business Premium payment term % of FY s premium % of renewal premium 5-7 70 18 First 10 years of operations 8-9 80 19 10+ 90 20 5-7 60 15 After 10 years of operation 8-9 70 15 10+ 80 15 The Authority based upon the representation received from a newly registered insurer, in accordance with the provisions of the Act, may exercise forbearance for a period not exceeding ten years. www.actuariesindia.org

  6. Additional Consideration of GN 6 Guidance note 6 Lays out the additional requirements for Management of participating life insurance business with reference to distribution of surplus Any deviation should be Renewal expenses Acquisition expense Expenses charged to asset share Sustainable Not affect PRE by it s effect on estate Is consistent with statutory assumptions AA may use a degree of discretion in allocating actual renewal expenses to asset share so long as policyholder reasonable expectation s are met. Acquisition charged to asset share should not depart from implicit expenses as they would be known with great certainty expenses The expenses charged to asset share should be consistent with bonuses projected in Illustration. www.actuariesindia.org

  7. Justification Higher expense loading is justified because: New company with acquisition and maintenance expense overrun. Small existing book having few policies leads to higher Per policy fixed expenses vis- -vis NPAR and Linked. Higher expense loading would help in: Higher expense allowance will reduce SH contributions and increase SH return for par at the same time ensuring EOM compliance. Improved sales programs and quality of policy servicing. Increase in no. of PAR policies will help in achieving expense efficiency. www.actuariesindia.org

  8. Other levers for IRR Reduced IRR due to extra expense loading could be improved by: Changing bonus structure: CRB rather than SRB Higher TB than regular bonuses Having cash bonus accumulation Changing Bonus philosophy: Including certain portions of surrender and mortality/RI surplus in Asset share. Changing Product structure: Reducing SA on death to 7 times AP Higher Interest assumption to improve bonus supportability in demonstration Including rider options to differentiate the product. www.actuariesindia.org

  9. Debatable Purpose achieved/ defeated? Not a long term solution Impact on NB Impact on Estate Approvals Disagree Impact on Solvency Impact on PRE Future Consider ations Can we justify? Impact on Statutory Profits www.actuariesindia.org

  10. Ways of addressing CEOs concern Detailed overrun analysis - Identify the LOBs contributing to overrun and re-price the products - Identify whether there is fixed or variable expense overrun Scale up the volume of business to reduce per policy expenses Fixed Expense Overrun Take actions to improve persistency Negotiate with distributors for lower commission Variable Expense Overrun Optimize digital distribution network Change business mix - Introduce longer PPTs in the par segment - Curb products with administrative complexity www.actuariesindia.org

  11. Ways of addressing CEOs concern Holistic expense management - Digitalization of end-to-end processes - Consider outsourcing partnerships - Strict monitoring and control systems Seek exemption from the regulator - Regulator has the power to exempt a new company for a period of 10 years from inception Age of the insurance company ---> 0 5 yrs 10 yrs ABC Company s age Period till which exemption can be sought www.actuariesindia.org

  12. Conclusion The Expenses Of Management Regulations, 2016 along with GN- 6 protects the par policyholders interests The CEO s suggestion could help avoid depressing shareholder returns However, this is NOT the ideal way to deal with the situation, as it is against the par policyholders interests The Company should explore other alternatives to protect shareholder returns www.actuariesindia.org

  13. THANK YOU www.actuariesindia.org

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