Comprehensive Overview of Electric Vehicle Charging Station Management System (EV CSMS)

Explore the Electric Vehicle Charging Station Management System (EV CSMS) ecosystem, including insights on value chains, statistics, solutions provided by EVCify, application and IoT platforms, as well as services offered for charging station management, tariff, payment, and support.

• Electric Vehicles
• Charging Stations
• Management System
• IoT Platform
• EV Solutions

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Uploaded on Mar 28, 2024 | 3 Views

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1. Electric Vehicle Charging Station Management System (EV CSMS) https://evcify.com

2. EV Charging Ecosystem

3. Value Chain https://www.bcg.com/publications/2021/the-evolution-of-charging-infrastructures-for-electric-vehicles

4. Statistics

5. EVs Number of Electric Vehicles in Traffic 51,219 (September) Number of Electric Vehicles Sold in 2023 36,710 in September 9,832 https://ea-sarj.net/

6. Total Number of Charging Points in Trkiye Number of Charging Points (Sockets) in October 2023 9,860 EV per AC Charging Point AC 7.13 DC 19.08 DC Charging Point number leader E arj, 749 Trugo, 306 AC Charging Point number leader ZES, 2386 Voltrun, 574, E arj, 237 https://ea-sarj.net/

7. Solutions

8. EVCify, Electric Vehicle Charging Solutions EV CSMS (EV Charging Station Management System) Application Platform Web Application 3rd Party Integrations IoT Platform IoT Services Mobile Application Platform Operating Environments On-premise Cloud

9. EV CSMS EV Charging Station Management System

10. Application & IoT Platform PRODUCT & SERVICES

11. Services Charging Station Management Tariff, Payment and Invoicing Reporting User, Campaign and Notification 3rd Party Services Fault, Maintenance and Support(*) Mobile Application

12. Fault, Maintenance and Support DETAILS

13. Fault, Maintenance and Support Services Customer Support Management Ticket Management Fault Management Workforce Management Work Order Management Mobile Workforce Management (MWM) (in backlog list)

14. Aim With this platform, it is aimed to increase the Service Quality in E- mobility. (*) Occupational Health and Safety (*) Real-time fault & error tracking. Contributing to increasing the trust of electric vehicle users in the charging infrastructure. Customer satisfaction Ensuring efficiency and service continuity at charging stations through planned maintenance.

15. Sustainability To Solve Problems of Electric Vehicle Charging Stations as soon as possible Increasing the confidence in the use of Electric Vehicles by minimizing the suffering of end users Minimizing maintenance costs through planned, predictive, preventive, etc. maintenance at charging stations will contribute to sustainability.

16. Collaboration Potential All Electric Vehicle Charging Station Manufacturers Charging Network Licensed Companies Maintenance & Malfunction Subcontractor companies All companies that need Workforce Management for charging stations

17. Services

18. Concepts Faults OCPP 1.6J Charge Point Error Code Call Method Mobile Application 3rd Party Integrations Work Order Workforce Management

19. OCPP 1.6J OPEN CHARGE POINT PROTOCOL

20. StatusNotification.req ChargePointErrorCode ConnectorLockFailure OverVoltage EVCommunicationError PowerMeterFailure GroundFailure PowerSwitchFailure HighTemperature ReaderFailure InternalError ResetFailure LocalListConflict UnderVoltage NoError WeakSignal OtherError OverCurrentFailure Open Charge Point Protocol 1.6J, 7.6 ChargePointErrorCode

21. Solution Architecture

22. Solution Architecture

23. Customer Support Management CSM

24. Interaction Types Call Method Mobile Application Support Ticket 3rd Party Integrations Other

25. Ticket Type Group Payment Issues Invoice Issues Other Issues Electrical Faults (*) Charging Session Faults (*) Charging Other Faults (*) Hardware Faults (*) Software Faults (*) Reservation Faults (*) Communication Faults (*)

26. Ticket List

27. Adding Ticket

28. Added Ticket

29. Ticket Actions

30. Updating Ticket

31. History Details

32. Fault Management FM

33. Fault Type Group Hardware Faults (*) Electrical Faults (*) Software Faults (*) Sensor Faults (*) Network Faults Charging Session Faults Environmental Faults Charging Other Faults (*) Security Faults Configuration Faults Human Induced Faults Communication Faults (*) Interoperability Faults

34. Adding Fault

35. Fault List

36. Workforce Management WFM

37. Key Components Work Order Management Workforce Planning Staff Scheduling Time and Attendance Management Labor Forecasting Performance Management Workforce Analytics Occupational Health and Safety (*)

38. Work Order Type Group Maintenance Preventive Maintenance Corrective Maintenance Predictive Maintenance Scheduled Maintenance Emergency Maintenance Fault See Fault Group

39. Work Order List

40. Adding Work Order (Fault)

41. Adding Work Order (Maintenance)

42. Mobile Workforce Management MWM

43. Key Components Occupational Health and Safety (*) Scheduling and Dispatch Time and Attendance Tracking Job Tracking Communication Tools Inventory and Asset Management Customer Relationship Management (CRM) Work Order Management Document and Image Capture Safety and Compliance Offline Functionality Analytics and Performance Metrics Security and Access Control Mobile Device Management (MDM) Customization and Scalability

44. Revenue Models

45. Types of Subscription Plans

46. Payment Methods

47. Payment Methods Monthly or Annual Plan Pay-as-You-Go Plan Custom Plan Licensed Based

48. Next Steps

49. Our Expectations Completing the backlog list for MVP Management of the platform and mobile application by a professional team For Platform and Mobile Application User-friendly usage Hardware and software testing Conducting safety and stress tests Correct application of regulations

50. Thank You Ferhat BAL +90 532 794 65 42 ferhat.bal@evcify.com https://evcify.com https://evcify.com