Bureau of Vehicle Management - Automotive Liaison Meeting Details

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Bureau of Vehicle Management is organizing an Automotive Liaison Meeting on September 28th, 2023, to discuss important updates and assignments regarding electric vehicles, charging stations, and fleet management. The meeting includes information on the Governors Executive Order, Bolt Electric Assignments, Records & Reports procedures, and key contacts within the department. Attendees will gain insights into the conversion to electric vehicles and the procedures for timely returns of vehicle requests.


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  1. AUTOMOTIVE LIAISON MEETING September 28th, 2023

  2. Bureau of Vehicle Management Jim Fiore -Director Email: jafiore@pa.gov Randy Tomlinson -Assistant Director Email: rtomlinson@pa.gov

  3. Records & Reports Doug Paskowski Administrative Officer 3-Records and Reports Department of General Services | Bureau of Vehicle Management 2221 Forster Street | Harrisburg PA 17103 Phone: 717.307.2045 dopaskowsk@pa.gov

  4. Records & Reports Timely returns of 87 requests-87 Turn around time is 48 hours-we can t start processing until they are returned. After we do our part, PennDot and the Telematics team need their time to finish the process. So, the quicker you get in the 87s, the quicker we can get the vehicles to you. Correct coding is extremely important so we don t have to make revisions via 88 requests. So please be conscious of your coding on the 87s so we don t get unnecessary IDOC errors.

  5. Governors Executive Order January 2019 Requires that the passenger fleet be converted to 25% electric vehicles by 2025. Vehicles can be EV or PHEV. BVM will be assigning both types of vehicles. This round will replace pool vehicles where charging stations have been installed. Turn-ins are required.

  6. Bolt Electric Assignments Bolts will be assigned this month We will be replacing pool vehicles in locations where agencies have installed chargers. These are Bolt EUV FWD with a 247-mile range. Bolt EUV has a rear hatch with 16 cubic ft. cargo space. Lease rate is $453.00 Available for agency purchase @ $28,331.00 We have 44 available for assignment

  7. Bureau of Vehicle Management Charging Stations - Public; download a free app like PlugShare - Commonwealth; GreenGov keeps a comprehensive spreadsheet on SharePoint

  8. AUTOMOTIVE LIAISON MEETING Sal Cuomo | Fleet Operations Manager Department of General Services | Bureau of Vehicle Management 2221 Forster Street | Harrisburg PA 17103 Phone: 717.787.4959 Bill Confair | Division Chief Operations DGS Bureau of Vehicle Management 2221 Forster St. | Harrisburg, PA 17103 Phone 717-783-2325 Michael T. Cave | Bureau of Vehicle Management Department of General Services 2221 Forster Street | Harrisburg PA 17103 Phone: 717.705.9301 Jason Zabady | Administrative Assistant Department of General Services | Bureau of Vehicle Management 2221 Forster Street | Harrisburg, PA 17103 Phone: 717-783-4256 NEWBIE ! | Administrative Assistant Department of General Services | Bureau of Vehicle Management 2221 Forster Street | Harrisburg, PA 17103 Phone: 717-783 -

  9. Customer Service Division Randy Howard Division Chief ranhoward@pa.gov 717-346-5967 Sarah Miller CSD Supervisor saemille@pa.gov 717-346-5952

  10. GM UNITS General Motors new units come with a complementary free oil change and tire rotation. Please make sure your driver s in GM units are aware of this. Also, we recommend them having their first oil change at around 5000 miles.

  11. State inspection / Emission testing State Inspection & Emission Testing. These inspections can be completed up to 3 months before the windshield stickers expire. BVM recommends having this done at least one month prior to the expiration month, especially on our older and higher mileage leased units. This way if it s determined that we don t have the repairs completed, the unit can driven to Harrisburg, without the expense of a tow vendor.

  12. MANUFACTURER RSA PROGRAMS MANUFACTURER ROADSIDE ASSISTANCE CHRYSLER 1-800-521-2779 2013 2016 5 YRS/ 100,000 MILES 2017 PRESENT 5YRS / 60,000 MILES GENERAL MOTORS 800-243-8872 6YRS. / 70,000 MILES FORD 800-241-3673 5YRS. / 60,000

  13. MANUFACTURER RSA PROGRAMS TOYOTA 800-444-4195 2YRS. / 25,000 MILES NISSAN 877-647-6281 5YRS / 60,000 MILES HONDA 866-864-5211 3YRS / 36,000 MILES

  14. Questions? Any Questions?

  15. BVM VEHICLE MAINTENANCE GARAGE Justin Miskolcze Shop Supervisor 717-724-6996 jmiskolcze@pa.gov

  16. AUTOMOTIVE RECALLS

  17. NEW PROCESS IMPLEMENTED Updated Streamlined Process Eliminates necessity for physical mail notifications

  18. WHAT YOU SHOULD RECEIVE EXCEL Spreadsheet(s) consisting of all of your agency's active vehicles per manufacturer (leased and owned) and the related active recall campaign number associated with each specific VIN Each VIN may have multiple open active recalls All available associated customer notice documents

  19. EXAMPLE SPREADSHEET STATUS A A A A A A A A A A A A A A A A A A A A A A A A A A A A UNIT_NO 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 123-45-6789 BA 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 DESCRIPTION DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS DGS SERIAL_NO 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 1AB2C3D45EF678901 Field Service Actions 1 18S08 STEERING WHEEL ATTACHMENT BOLT REPLACEMENT 14M02 TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE 19K02 TAKATA AIRBAG INFLATOR EXTENDED COVERAGE 19K02 TAKATA AIRBAG INFLATOR EXTENDED COVERAGE 18L02 CALIFORNIA EMISSION WARRANTY PARTS COVERAGE 18S08 STEERING WHEEL ATTACHMENT BOLT REPLACEMENT 19K02 TAKATA AIRBAG INFLATOR EXTENDED COVERAGE 13N03 ELECTRONIC THROTTLE BODY EXTENDED COVERAGE 19K02 TAKATA AIRBAG INFLATOR EXTENDED COVERAGE 18S08 STEERING WHEEL ATTACHMENT BOLT REPLACEMENT 18L02 CALIFORNIA EMISSION WARRANTY PARTS COVERAGE 18L02 CALIFORNIA EMISSION WARRANTY PARTS COVERAGE 18S08 STEERING WHEEL ATTACHMENT BOLT REPLACEMENT 22S43 TRANSMISSION SHIFTER CABLE BUSHING 14M02 TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE 14M02 TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE 14M02 TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE 14M02 TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE 14M02 TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE 13N03 ELECTRONIC THROTTLE BODY EXTENDED COVERAGE 14M02 TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE 13N03 ELECTRONIC THROTTLE BODY EXTENDED COVERAGE 22N12 RATTLE NOISE AT THE TRANSMISSION BELLHOUSING AREA FLEXPLATE CRACKS 13N03 ELECTRONIC THROTTLE BODY EXTENDED COVERAGE 13N03 ELECTRONIC THROTTLE BODY EXTENDED COVERAGE 13N03 ELECTRONIC THROTTLE BODY EXTENDED COVERAGE 19K02 TAKATA AIRBAG INFLATOR EXTENDED COVERAGE 19K02 TAKATA AIRBAG INFLATOR EXTENDED COVERAGE

  20. EXAMPLE CUSTOMER NOTICE

  21. COMPLETING THE PROCESS Have each recall completed by your most convenient local dealership according to the vehicle manufacturer Once the recall(s) have been completed, sign the invoice and fax or email a copy to DGS BVM Estimates FAX (717)-265-7781 Email RA-DGS_BVM_Estimates@pa.gov

  22. Additional Information Some dealerships may offer remote recall repair services in bulk This is dependent upon the dealership, location, and vehicle manufacturer Contact your local dealer to inquire about remote repairs

  23. CLAIMS Brooke Patrick 717-525-5343 brpatrick@pa.gov

  24. CLAIMS Our DGS, BVM Claims process has NOT changed. Drivers must still call 877-347-9966, Option 5 within 24 hours to report accidents/incidents. All documentation STD-541, photos, police report, estimate(s), should still be sent to ra-gsbvmclaimsdiv@pa.gov Pictures taken must be a straight on view of each side of the vehicle: front, back, and both sides + damage (no angle pictures). 541 s should be filled out completely (all sections) and have the required AL s signature before submitting to Claims. SF Approvals for supplements, please responded ASAP and review pictures for decision.

  25. CLAIMS - 911 Please remind your drivers that they must call 911 for all accidents. Incidents do not need to be reported to the police. Vandalism and theft ALWAYS need a police report.

  26. TELEMATICS New Contact Info Brooke Patrick brpatrick@pa.gov 717-525-5343 Please send all telematics inquiries to the resource account below and Cc brpatrick@pa.gov ra-gsbvmtelematics@pa.gov

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