Building an Effective Legal Technology Roadmap for Your Department

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Crafting a legal technology roadmap is crucial in today's dynamic legal landscape to address regulatory demands, optimize costs, and manage new technologies effectively. Learn how to identify needs, prioritize tasks, conduct thorough research, and deliver results that align with your department's goals and business strategy.


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  1. Boost Your Legal Tech ROI: How to Build a Legal Technology Roadmap for Your Department Jodie Baker Deputy Chair, Australian Legal Technology Association Founder & CEO, Xakia Technologies

  2. Who am I? Private Practice Lawyer In-house lawyer Financial analyst Founder & MD of Hive Legal Founder & CEO of Xakia Founding Member & Deputy Chair, Australian Legal Technology Association

  3. Why have a Legal Technology roadmap? Expanding regulatory landscape = demand increasing Costs pressure = supply decreasing Explosion of Legal Technology = noisy Create order Address priorities Manage budget

  4. Have you or your Legal Department adopted new legal technology in the past 3 years?

  5. What is a Legal Technology roadmap? "[A] governing document that dictates specifically how technology will support the business strategy and help drive business priorities over the next three to five years. - CIO magazine

  6. What is a Legal Technology roadmap? Business goals Legal Department goals Define priorities Features / costs / duration Project owner Visual timeline

  7. How do you build a Legal Technology roadmap? Context Identify your needs Prioritise* Research Roadmap Plan Deliver * Note re new LegalTech delight

  8. Identify needs Prioritise $$ IT Research Map YOUR GOALS Deliver

  9. Context Gather information about your Department: Team size Type and volume of work Gather information about your clients: Most demanding clients Relative importance Specific needs

  10. Does your Legal Department have a dedicated legal technology budget?

  11. Context Budget IT resources available / required Goals Company Legal Department

  12. Identify needs $$ IT YOUR GOALS Deliver

  13. What do we have now? Why do we need it? Need ranking? (1 to 5) Tools available? What does it cost? Implementation details? Our team owner? Technology What do we need? Workflow / practice management Legal intake Self-help tools for business Practice management

  14. Identify needs: What do we need? Why do we need it? Pain points Increasing volume / value / impact Change to resourcing profile Need ranking (1 to 5) Risk Magnitude of pain

  15. Identify needs: What do we have now? IT Other departments Peers in other companies Tools available? What does it cost? Implementation details? Our team owner

  16. What is on your legal technology wish list?

  17. Identify needs Prioritise $$ IT YOUR GOALS Deliver

  18. Identify needs Prioritise $$ IT Research YOUR GOALS Deliver

  19. Research Feature specifications Technologies available Internal context Match problem to solution Cost / implementation Return on investment

  20. Return on investment Time impact Cost impact ($) Implementation Research Configuration Technical implementation Change management Training Championing Implementation costs Annual Time savings Time spent Cost savings Subscription cost

  21. Identify needs Prioritise $$ IT Research Map YOUR GOALS Deliver

  22. Roadmap What can you / your team digest? Budget Change management Internal IT resources

  23. Why? Year 1 Year 2 Year 3 Year 4 Year 5 Matter Mgt Owner: Mary Poppins Cost: $5,000 Project: 3 months Visibility Reporting Expense management Selection Procurement IT check Implement Review Upgrade Document Mgt Owner: Cost: Duration: Central Repository Version control Selection Procurement IT check Implement Review Upgrade eBilling Owner: Cost: Duration: Contract assembly Owner: Cost: Duration: Selection Procurement IT check Implement Iterate Iterate

  24. Beware paralysis by analysis!

  25. Questions?

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