CTS Strategic Roadmap Walkthrough - Version 1.2 Overview
Detailed walkthrough of the CTS Strategic Roadmap version 1.2 by Dan Mercer, encompassing the background, vision, roadmap framework, next steps, and key questions addressed. The roadmap serves as a concise and high-level tool for strategy overview and detailed planning, highlighting trends, decision points, and priorities for CTS's future direction.
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Presentation Transcript
CTS Strategic Roadmap Walkthrough, v1.2 Dan Mercer
Agenda Background Vision (5 yr. trends) Roadmap Framework Roadmap Walkthrough Next Steps Summary 2
Where is CTS going? Where is CTS going? 3
What will it look like? What will it look like? 4
Should we work on Should we work on A or B ? A or B ? 5
What comes next? What comes next? 6
Background Questions asked by: Customers Business Leaders Technology Planners Legislature and Oversight Partners Suppliers and Vendors CTS Service Owners and Technical Staff 7
Background One answer, or document, does not satisfy all points of view: Business perspective Financial / budget perspective Implementation perspective (e.g. service features and timelines) 8
Background Traditionally addressed by a strategic plan Large binder of documents, not easily referenced Typically becomes shelf-ware In contrast, a Strategic Roadmap: Delivers a concise, comprehensive overview of strategy Answers questions at a glance , but at a high level Is easily referenced and refreshed regularly Is a tool to focus discussion and guide detailed planning 9
Vision 5 Yr. Trends Understanding the disruptive trends that could affect the business and our customers 10
Decision Points / Priorities / Opportunities CTS Strategic Roadmap Framework objectives and milestones How CTS will change over time the strategies, Transition Where We Are Where We Are Going Business Coordinated Strategies: Each objective must support and enable the business and other objectives vertically between rows. What change looks like the value proposition What needs to change and why? IT Infrastructure Endpoint Computing Not a Gantt Chart -- Sequence & Dependencies are more important than exact timelines. Data and IT Asset Protection 11
CTS Strategic Road Map (Detail View) Click for Online Roadmap Click for Online Roadmap 12
Are we there yet?Are we there yet? Are we there yet? 13
When? When? How Much? How Much? What are the risks? What are the risks? What are the rewards? What are the rewards? What are the priorities? What are the priorities? Are we there yet?Are we there yet? Are we there yet? 14
Next Steps - Phase II Linked TACTICAL ROADMAPS CURRENT FUTURE CLOSE THE GAP Each objective needs a Tactical Roadmap, i.e. strategy for closing the gap Projects will be prioritized to implement the changes 15
Summary High-level view of how and why CTS will change over time Provides a long-term direction for agency focus and a foundation for CTS' priorities and investments Developed through the lens of 5 year market trends A tool to stimulate discussion and guide decisions Strategies can change based on decision points Timing is relative - Sequence and vertical relationships are more important than dates 16
Summary NEXT PHASE: Detailed Tactical Roadmaps that describe costs, timing, risks and rewards Strategic and Tactical roadmaps will be linked Eventually, projects will be prioritized, funded, resourced and scheduled to implement the changes 17
Ill check the Roadmap! Are we there yet?Are we there yet? Are we there yet? Did he just pass another rest stop? About time, Mr. I don t need directions https://sp.cts.wa.gov/ask/roadmap 18
Appendix Extra Slides CTS Roadmap Characteristics Selected Roadmap Highlights 19
CTS Roadmap Characteristics Concise overview of a coordinated and comprehensive strategy Highlights high impact strategies, objectives and decision points Conveys relationships and dependencies not a Gantt chart Provides a long-term direction for agency focus and a foundation for CTS' priorities and investments Used as a tool to guide decisions and detailed planning activities Available online and print, refreshed regularly 20
Selected Roadmap Highlights Business Strategies Increase customer satisfaction; Optimize resources; Focus on value, quality, agility, innovation, security, trust, resilience and accountability IT Infrastructure Strategies: Telecomm: Manage networks as a critical state asset; Convergence; Integrated enterprise Wi-Fi; Software-defined networking Storage: Optimize storage for agility and value; Cloud integration; Emerging technology; Software-defined storage Hosting: State government cloud; Cloud brokerage and hybrid IT; Hosted virtual workspace-as-a-service; Cloud management platform Data Processing: Platform-as-a-Service; Hybrid DP environments 21
Selected Roadmap Highlights Endpoint Computing Strategies: Mobility: Ubiquitous mobility; Anywhere, any device; Expanded BYOD E-mail & Collaboration: State-of-the-art services; Cloud integration; Hybrid services Data and IT Asset Protection Strategies: Security & Identity: Enhanced security infrastructure; Identity and access management; Cloud integration Data Centers: Optimized data centers; Increased customer base; Increased regulation and compliance Disaster Recovery: Consistent and coordinated DR; DR options for all critical CTS services; Consolidate DR to remote site 22
