Behavioral Styles and Communication Strategies

Explore the Platinum Rule, Golden Rule, and the importance of treating others based on their preferences. Learn about behavioral adaptability, four basic behavioral styles (Director, Socializer, Relater, and Thinker), and effective communication tips for each style.

• Behavioral Styles
• Communication Strategies
• Platinum Rule
• Golden Rule
• Adaptability

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Uploaded on Jul 30, 2024 | 1 Views

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Presentation Transcript

1. THE PLATINUM RULE

2. THE GOLDEN RULE DO UNTO OTHERS AS YOU WOULD HAVE THEM DO UNTO YOU

3. THE PLATINUM RULE TREAT OTHERS THE WAY THEY WANT TO BE TREATED

4. WE CANNOT CHANGE OTHER PEOPLE WE CAN ONLY CHANGE HOW WE RESPOND TO THEM

5. THE WAY I SEE PEOPLE IS THE WAY I TREAT THEM. THE WAY I TREAT THEM IS THE WAY THEY OFTEN BECOME.

6. BEHAVIORAL ADAPTABILITY THE WILLINGNESS AND ABILITY TO BEHAVE IN WAYS THAT ARE NOT NECESSARILY CHARACTERISTIC OF YOUR STYLE IN ORDER TO RESPOND EFFECTIVELY IT MEANS ADJUSTING THE WAYS WE TREAT EACH INDIVIDUAL

7. FOUR BASIC BEHAVIORAL STYLES THE DIRECTOR THE SOCIALIZER THE RELATER THE THINKER

8. THE DIRECTOR DRIVEN TO LEAD AND TAKE CONTROL WANT RESULTS WANT TO WIN MAKE THINGS HAPPEN DECISIVE

9. THE SOCIALIZER OUTWARDLY ENERGETIC OPTIMISTIC, FRIENDLY RECOGNITION MOTIVATES THEM STRIVE FOR ACCEPTANCE SPONTANEOUS

10. THE RELATER WANT RESPECT STABLE/CONSISTENT NOT RISK-TAKERS PREFER TEAM WORK SEEK APPRECIATION

11. THE THINKER ACCURATE DEPENDABLE FOLLOW POLICIES/PROCEDURES NEED TO BE RIGHT TASKS OVER PEOPLE LOGICAL/CAUTIOUS DELIBERATE

12. ACTION PLAN WHEN YOU COMMUNICATE WITH: DIRECTORS (GET TO THE POINT/BE DECISIVE/DON T BLUFF) SOCIALIZERS (BE MORE UPBEAT/ENERGIZED/ALIVE) RELATERS (PERSONABLE/SENSITIVE/EASY- GOING) THINKERS (BE ORDERLY/LOGICAL/FOCUS ON THE PROCESS)

13. CONCLUSION IF YOU WANT A TASK DONE PRECISELY (FIND A THINKER) IF YOU WANT TO INITIATE A TASK AND GET IT DONE (FIND A DIRECTOR) IF YOU WANT SOMEONE WHO IS PATIENT WITH PEOPLE-TO-PEOPLE STRENGTHS AND RESPONSIVE (FIND A RELATER) IF YOU WANT SOMEONE WHO IS ENTHUSIASTIC, OPTIMISTIC, FRIENDLY AND FUN (FIND A SOCIALIZER)

14. LIMITATIONS OF STYLES DIRECTOR: IMPATIENT-TOUGH-INTOLERANT-WORKAHOLIC- FAIL TO RECOGNIZE THE NEEDS OF OTHERS SOCIALIZER: SHORT ATTENDANCESPAN/EMOTIONAL/ PROCRASTINATE/ACT SPONTANEOUSLY/FAIL TO ATTEND TO DETAILS RELATER: FEAR CHANGE/AVOIDS RISK/AVOID DECISION- MAKING/LESS ASSERTIVE THINKER: TASKS OVER PEOPLE/DEMAND MUCH FROM THEMSELVES AND OTHERS/UNNECESSARY PERFECTIONISM/DISLIKE CRITICISM/FEW SOCIAL RELATIONSHIPS AT WORK/TEND TO OVER-PREPARE/LITTLE TOLERANCE FOR CONFLICT

15. 3 KINDS OF PEOPLE THOSE WHO WANT THINGS TO HAPPEN THOSE WHO MAKE THINGS HAPPEN THOSE WHO WONDER WHAT HAPPENED

16. EXPECTATIONS OF EMPLOYERS PRODUCTIVITY HARMONY ACCOUNTABILITY

17. QUESTIONS I ASK CLIENTS 1. WHAT DO YOU HAVE THAT YOU DON T WANT? 2. WHAT DO YOU WANT THAT YOU DON T HAVE? 3. WHAT WILL IT TAKE TO HAVE IT? 4. WHAT S STOPPING YOU?

18. CONTACT INFORMATION L. CLARK, PH.D. 205-868-9607 lclark@americanbehavioral.com