Analyzing Municipal Fee Payment Trends in City of Milwaukee

 
The Collection of Municipal Fees
 
Prepared for the City of Milwaukee Budget and Management Division
 
By:
Melissa Berger
Stephen Collins
Paco Fuchs
Emily Ley
Lara Rosen
 
Overview
 
1.
What is the problem?
 
2.
Which factors explain fee payment?
 
3.
Statistical analysis
 
4.
Policy options and suggestions for further
research
 
Defining Municipal Fees
and Special Charges
 
Municipal Fees
: 
Property-related fees issued for city
services, utilities, and violations
 
Special Charges
:
 Municipal fees authorized by the
Common Council to be added to owners’ property tax
bills if unpaid
 
What is the Problem?
 
Total Dollar Value of Special
Charges 2004-2010
 
Number of Special Charges
2004-2010
 
Source: 
Calculated with data from the City of Milwaukee Assessor’s Office
 
What is the Problem?
 
An increasing share of Milwaukee’s property-related
municipal fees is not being paid in a timely fashion.
From 17.3% in 2007 to 20.3% in 2010
 
Any delay in receiving payment is costly
Debt service
Lost interest revenue
Outsourced collections
Time and resources of staff to collect and track fees
 
Which factors explain fee payment?
 
Characteristics of Fees
Issuing department
Fee type
Fee anticipation
Fee amount
 
Characteristics of Properties
Assessment class
Assessed property value
Owner occupancy
Aldermanic district
 
Characteristics of Collection Practices
Billing notifications
Late penalties
Payment options
 
Characteristics of Fees
 
Issuing departments
Department of Neighborhood Services (DNS)
Department of Public Works (DPW)
Milwaukee Water Works (MWW)
 
Type
Utilities
Minor Violations
City Services
Blight
 
 
Fee anticipation
Expected
Unexpected
 
Fee amount
 
Average Collections
Rates by Fee
Characteristic
and Type,
2007-2010
 
Source: Calculated with data from
Milwaukee Water Works and the City’s
Departments of Neighborhood Services and
Public Works
 
Characteristics of Fees
 
Issuing departments
Department of Neighborhood Services (DNS)
Department of Public Works (DPW)
Milwaukee Water Works (MWW)
 
Type
Utilities
Minor Violations
City Services
Blight
 
 
Fee anticipation
Expected
Unexpected
 
Fee amount
Characteristics of Properties
Percentage of Properties per
Assessment Class 2007-2010
 
Median Assessed Property
Values 2007-2010
Comparing Properties in the City of Milwaukee and Properties with Special Charges
Source: Calculated with data from Milwaukee Water Works , the City’s Departments of Neighborhood
Services and Public Works, and Milwaukee’s Master Property Record (MPROP)
 
Characteristics of Properties
 
Owner-Occupancy 2007-2010
 
Source: Calculated with data from Milwaukee Water Works and the City’s Departments of Neighborhood
Services and Public Works, and Milwaukee’s Master Property Record (MPROP)
 
Characteristics of Properties
 
Total Value of
Special
Charges
2007-2010
by
Aldermanic
District
 
Source: Calculated with data from
Milwaukee Water Works , the City’s
Departments of Neighborhood Services and
Public Works, and Milwaukee Master
Property Record (MPROP)
 
Characteristics of Collection
 
Billing notifications: type and frequency
DNS: Some letters, some invoices sent once
DPW: Invoices sent once 
(*one exception)
MWW: Invoices sent quarterly
 
Late penalties
DNS: None
DPW: $10 one time fee 
(*two exceptions)
MWW: 5% and 3% compounded quarterly
 
Payment types accepted
DNS and DPW: Cash and check only
MWW: Cash, Check, MasterCard, Discover, E-Check,
AutoPay
 
Statistical Analysis
 
Department of Public Works (DPW)
 
Department of Neighborhood Services (DNS)
 
About 140,000 observations
 
Observations are individual municipal fees
issued 2007-2010
 
Statistical Analysis
 
Higher probability of payment
 
Characteristics of fees
Increased expectedness
Fire prevention permit fees
Apartment garbage collection
fees
Characteristics of properties
Assessed property value
Owner living in Wisconsin
Characteristics of collection
Late penalties
Expected invoices
 
Lower probability of payment
 
Characteristics of fees
Fee amount
Condemned building razing
fees
Characteristics of properties
Tax delinquency
Owner occupancy
Duplexes (relative to single-
family properties)
Multifamily properties
(relative to single-family
properties)
Characteristics of collection
None
 
Statistical Analysis
 
Invoices: 
mostly positive increases in probability
of payment
Expected invoices to unexpected letters
Residential: 25 percent increase
Commercial: 41 percent increase
Mercantile: 6 percent increase
Other relationships varied (less data)
 
Late penalties: 
large positive increases in
probability of payment
For both expected and unexpected fees
Residential: 17 percent increase
Commercial: 18 to 21 percent increase
Mercantile: 29 percent increase
 
Three Key Policy Options
 
1.
Mail invoices with due dates for all fees
2.
Issue late penalties for all unpaid fees
3.
Offer credit card payment options for all
fees
 
Suggestions for Further Analysis
 
1.
Trend Analysis
2.
Cost-Effectiveness Analysis
 
Prerequisites for Analyses:
Improve data maintenance
 Require departments to register each billing and
  payment event for each fee issued
 Implement uniform coding protocol
Collect detailed information on administrative costs
 
For further information
 
Contact the La Follette School’s publications office at
608-263-7657 or publications@lafollette.wisc.edu
 
Or see
www.lafollette.wisc.edu/publications/workshops.html
 
Thank you
 
 
 
Data
 
Interviews (January - April 2011)
 
Departmental accounts receivable files (2007-2010)
 
Master Property Record (2007-2010)
 
Assessor data (2004-2010)
 
Treasurer records (2007-2010)
 
Regression Methodology
 
 
Multivariate probit regression model
 
Dependent variable = 0 if the fee was placed on
the property tax bill and = 1 if it was paid in full
and not placed on the property tax bill
 
Explanatory variables: characteristics of fees,
properties, and collection practices.
 
Add equation
 
Departments of Neighborhood Services and
Public Works data only
 
Regression Methodology
 
138,200 observations in 3 distinct categories:
 
1. residential properties (89,238)
 
2. mercantile apartments (23,628)
 
3. commercial properties (25,334)
Divide by “expected” versus “unexpected”
For each sample, we estimate the effects of
billing type (invoices and letters)
late penalty issuance
 
Process
 
Departments collect a portion of municipal fees
 
October: departments submit list of unpaid fees (now special
charges) to Assessor for placement on tax bills
 
December: Treasurer mails property tax bills
 
If owners do not pay in January, City Attorney sends four warning
letters, then employs Kohn Law Firm (KLF) to collect.
 
If KLF cannot collect, City forecloses on property
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The project focuses on the increasing share of unpaid property-related municipal fees in Milwaukee from 2007 to 2010, highlighting the financial implications and challenges faced by the city. Factors influencing fee payment behavior and key statistics are explored, offering policy options for further research and improvement. Different departments issuing fees, types of fees, property characteristics, and collection practices are analyzed to understand the dynamics affecting fee payment rates.

  • Municipal fees
  • Milwaukee city
  • Fee payment trends
  • Property-related fees
  • Data analysis

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  1. The Collection of Municipal Fees Prepared for the City of Milwaukee Budget and Management Division By: Melissa Berger Stephen Collins Paco Fuchs Emily Ley Lara Rosen

  2. Overview 1. What is the problem? 2. Which factors explain fee payment? 3. Statistical analysis 4. Policy options and suggestions for further research

  3. Defining Municipal Fees and Special Charges Municipal Fees: Property-related fees issued for city services, utilities, and violations Special Charges: Municipal fees authorized by the Common Council to be added to owners property tax bills if unpaid

  4. What is the Problem? Number of Special Charges 2004-2010 Total Dollar Value of Special Charges 2004-2010 45 140 40 120 35 Millions of Dollars (2010 dollars) 100 30 Thousands 80 25 20 60 15 40 10 20 5 0 0 2004 2005 2006 2007 Year 2008 2009 2010 2004 2005 2006 2007 Year 2008 2009 2010 Source: Calculated with data from the City of Milwaukee Assessor s Office

  5. What is the Problem? An increasing share of Milwaukee s property-related municipal fees is not being paid in a timely fashion. From 17.3% in 2007 to 20.3% in 2010 Any delay in receiving payment is costly Debt service Lost interest revenue Outsourced collections Time and resources of staff to collect and track fees

  6. Which factors explain fee payment? Characteristics of Fees Issuing department Fee type Fee anticipation Fee amount Characteristics of Properties Assessment class Assessed property value Owner occupancy Aldermanic district Characteristics of Collection Practices Billing notifications Late penalties Payment options

  7. Characteristics of Fees Issuing departments Department of Neighborhood Services (DNS) Department of Public Works (DPW) Milwaukee Water Works (MWW) Type Utilities Minor Violations City Services Blight Fee anticipation Expected Unexpected Fee amount

  8. Collection Rate Utilities 88.2% 82.8% 88.8% 90.9% 90.0% Municipal services Storm water Water Sewer Average Collections Rates by Fee Characteristic and Type, 2007-2010 Minor violations 18.3% 33.6% 11.2% 6.3% 28.3% 33.3% 17.4% 14.0% Garbage cart Building reinspection Tree removal / encroachments DNS misc- minor violations Snow removal Weed removal Health abatement (litter) City services 71.2% 28.2% 80.4% 55.0% 48.7% 0.0% 93.0% Bulky waste Special privilege Covered opening DNS misc- city services Fire prevention inspection Apartment garbage Source: Calculated with data from Milwaukee Water Works and the City s Departments of Neighborhood Services and Public Works Blight 5.3% 19.9% 49.2% 0.05% Building nuisance abatement Condemned building razing Police board ups

  9. Characteristics of Fees Issuing departments Department of Neighborhood Services (DNS) Department of Public Works (DPW) Milwaukee Water Works (MWW) Type Utilities Minor Violations City Services Blight Fee anticipation Expected Unexpected Fee amount

  10. Characteristics of Properties Comparing Properties in the City of Milwaukee and Properties with Special Charges Percentage of Properties per Assessment Class 2007-2010 Median Assessed Property Values 2007-2010 Mercantile Apartments (4+ units) Residential Commercial Other* Median Assessed Property Values 2007-2010 All Milwaukee Properties All Milwaukee Properties $115,375 79% 4% 3% 13% Properties with Minor Violation Charges Properties with Minor Violation Charges $88,125 82% 8% 7% 3% Properties with Blight Charges Properties with Blight Charges $77,225 81% 7% 7% 5% Properties with Delinquent Utility Charges Properties with Delinquent Utility Charges $98,125 89% 4% 4% 2% Properties with City Service Charges Properties with City Service Charges $314,450 51% 24% 13% 11% Source: Calculated with data from Milwaukee Water Works , the City s Departments of Neighborhood Services and Public Works, and Milwaukee s Master Property Record (MPROP)

  11. Characteristics of Properties Owner-Occupancy 2007-2010 80% Percentage of Properties Classified as Owner-Occupied 70% 60% 50% All Milwaukee Properties Delinquent Utility Charges 40% Minor Violation Charges Blight Charges City Service Charges 30% 20% 10% 0% Source: Calculated with data from Milwaukee Water Works and the City s Departments of Neighborhood Services and Public Works, and Milwaukee s Master Property Record (MPROP)

  12. Characteristics of Properties Total Value of Special Charges 2007-2010 by Aldermanic District Source: Calculated with data from Milwaukee Water Works , the City s Departments of Neighborhood Services and Public Works, and Milwaukee Master Property Record (MPROP)

  13. Characteristics of Collection Billing notifications: type and frequency DNS: Some letters, some invoices sent once DPW: Invoices sent once (*one exception) MWW: Invoices sent quarterly Late penalties DNS: None DPW: $10 one time fee (*two exceptions) MWW: 5% and 3% compounded quarterly Payment types accepted DNS and DPW: Cash and check only MWW: Cash, Check, MasterCard, Discover, E-Check, AutoPay

  14. Statistical Analysis Department of Public Works (DPW) Department of Neighborhood Services (DNS) About 140,000 observations Observations are individual municipal fees issued 2007-2010

  15. Statistical Analysis Higher probability of payment Lower probability of payment Characteristics of fees Fee amount Condemned building razing fees Characteristics of properties Tax delinquency Owner occupancy Duplexes (relative to single- family properties) Multifamily properties (relative to single-family properties) Characteristics of collection None Characteristics of fees Increased expectedness Fire prevention permit fees Apartment garbage collection fees Characteristics of properties Assessed property value Owner living in Wisconsin Characteristics of collection Late penalties Expected invoices

  16. Statistical Analysis Invoices: mostly positive increases in probability of payment Expected invoices to unexpected letters Residential: 25 percent increase Commercial: 41 percent increase Mercantile: 6 percent increase Other relationships varied (less data) Late penalties: large positive increases in probability of payment For both expected and unexpected fees Residential: 17 percent increase Commercial: 18 to 21 percent increase Mercantile: 29 percent increase

  17. Three Key Policy Options 1. Mail invoices with due dates for all fees 2. Issue late penalties for all unpaid fees 3. Offer credit card payment options for all fees

  18. Suggestions for Further Analysis 1. Trend Analysis 2. Cost-Effectiveness Analysis Prerequisites for Analyses: Improve data maintenance Require departments to register each billing and payment event for each fee issued Implement uniform coding protocol Collect detailed information on administrative costs

  19. For further information Contact the La Follette School s publications office at 608-263-7657 or publications@lafollette.wisc.edu Or see www.lafollette.wisc.edu/publications/workshops.html Thank you

  20. Data Interviews (January - April 2011) Departmental accounts receivable files (2007-2010) Master Property Record (2007-2010) Assessor data (2004-2010) Treasurer records (2007-2010)

  21. Regression Methodology Multivariate probit regression model Dependent variable = 0 if the fee was placed on the property tax bill and = 1 if it was paid in full and not placed on the property tax bill Explanatory variables: characteristics of fees, properties, and collection practices. Add equation Departments of Neighborhood Services and Public Works data only

  22. Regression Methodology 138,200 observations in 3 distinct categories: 1. residential properties (89,238) 2. mercantile apartments (23,628) 3. commercial properties (25,334) Divide by expected versus unexpected For each sample, we estimate the effects of billing type (invoices and letters) late penalty issuance

  23. Process Departments collect a portion of municipal fees October: departments submit list of unpaid fees (now special charges) to Assessor for placement on tax bills December: Treasurer mails property tax bills If owners do not pay in January, City Attorney sends four warning letters, then employs Kohn Law Firm (KLF) to collect. If KLF cannot collect, City forecloses on property

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