Administrative and Support Review at Alaska's First Arctic Research University

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The administrative and support review committee at Alaska's first Arctic research university, spanning August 2010 to January 2011, focused on evaluating and enhancing the institution's capacity. Committee members, staff support, goals, scope, processes, meetings, and core values were outlined during this phase.


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  1. Administrative and Support Review Committee August 2010-January 2011 Phase I ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 1

  2. Committee Members Michelle Bartlett, Summer Sessions Mike Sfraga, Student Services (Alternate: Ali Knabe) Cathy Hanks, Petroleum Engineering Faculty representative Jake Poole, Advancement (Alternates: Scott McCrea/Susan Gaudin) Maria Russell, IAB Staff representative David Christie, Alaska SeaGrant Burns Cooper, College of Liberal Arts Roger Smith, Geophysical Institute (Alternate: Janet Daley) Tori Foote, CRCD (Alternate: Cecilia Chamberlain) ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 2

  3. Staff Support Wanda Bowen, OGCA Kerynn Fisher, VCAS Office Raaj Kurapati, SNRAS Julie Larweth, OIT Einar Often, SOM graduate student Aron Vesper, VCAS student ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 3

  4. Goal / Scope Inventory UAF s administrative and support capacity Develop criteria for rating importance, efficiency, and effectiveness Identify common processes to streamline Administrative and Support capacity including: Chancellor, vice chancellors, provost and deans, along with their respective personnel; Procurement, financial services, grants and contracts, proposal office, and human resources, both in central offices and within operating units; Development, communications, marketing, OIT, recruitment, both in central offices and within operating units; and Registration, financial aid, advising, police, fire, risk management and facility services. ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 4

  5. Process Meetings and discussion topics Overview of UAF s environment Procurement Shared Services Data Review ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 5

  6. Values Focus on changes with the greatest overall positive impact Recognizes knowledge and contribution of unit-based administrative and support staff Leaders must promote involvement and open-mindedness to administrative process changes Document Standard, Promote Standards assure flexibility Test Questions for Change and Everyday Practices ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 6

  7. Values: Questions to Test for Change Does the process support UAF s core mission of research, teaching and service? Does the change improve service to students, faculty, researchers or staff? Is the overall process time or cost reduced from the time the need is identified to when it is fulfilled? Are all compliance and accountability requirements met? Have you accommodated any adverse impacts resulting from the change? A no answer to any of the questions would require a re-evaluation of the proposed change. ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 7

  8. Values: Questions to Test Everyday Practices Are your actions supporting UAF s core mission of research, teaching and service? Do you understand the process from beginning to end, including the role others have in the process and how your piece affects the entire process? Are you providing timely and respectful customer service? Have you identified best practices for the process and shared them with others involved? ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 8

  9. Inventory of Positions Employees in 12 job categories: Administrative Generalists and Specialists Administrative Managers and Professionals Chancellor, Vice Chancellors, Deans, Directors Communications and Development Facilities Fiscal Managers and Professionals Fiscal Technicians Human Resources Information Services Police, Fire, Risk Management, Procurement Student Services Budgeted in administrative and support functions On unrestricted or recharge funding ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 9

  10. UAFs Administrative Rate Trend ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 10

  11. UAF Employee Trend and Distribution Figure 2: UAF Staffing Trends, 2006-2010 2,500 Figure 1: UAF Fall 2010 Staffing 2,245 2,230 2,226 2,216 2,188 2,151 2,000 Admin 568 26% Program/Other 1,500 Faculty/Research Support Support 335 15% Faculty/ Research 933 43% Administrative 915 911 1,000 903 Total A&S 885 868 842 Total UAF Program 352 16% 500 - 2006 2007 2008 2009 2010S 2010F ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 11

  12. UAF Administrative and Support Staff by Vice Chancellor Area 250 200 16 0 9 150 23 100 4 5 Growth 2006 2 50 0 2 175 183 145 101 86 74 40 33 6 0 ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 12

  13. UAF Administrative and Support Staff by Job Title Category 250 5 3 200 Growth 2006 150 - 19 100 12 - 50 8 4 3 8 (2) 210 205 119 82 63 56 24 27 22 26 9 0 ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 13

  14. Staffing: Central vs Units, with growth from 2006 600 27 500 400 Growth 300 2006 200 23 9 11 100 509 101 82 71 0 Central Rural Research Academic 14

  15. Next Steps Explore options for shared business centers Evaluate ratios for inventory analysis Evaluate for process improvements Procurement Hiring/On-boarding Award processing Travel Develop communication plan ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 15

  16. VI - Summary ALASKA S FIRST UNIVERSITY AMERICA S ARCTIC RESEARCH UNIVERSITY 16

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