Overview of Enforcement, Education, and Violations Data - July 2024

This data collection presents information on complaints, enforcement, education, and violations in various industries such as liquor, cannabis, consultants, and tobacco/vapor for July 2024. It covers the number of complaints by unit, top complaint topics, educational contacts, licensee education breakdown, education topics, and more. The data reflects a comprehensive analysis of enforcement and education activities in different sectors.

• Data analysis
• Enforcement
• Education
• Violations
• July 2024

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1. Enforcement and Education Data JULY 2024 1

2. Complaints Number of Complaints by Unit 112 107 110 99 82 90 63 70 60 55 50 40 25 30 16 16 14 10 Liquor Cannabis Consultants Tobacco/Vapor -10 May June July 2

3. Complaints 2024 Industry Number of Complaint Topics Public Safety Liquor 1075 68% Cannabis 1034 44% Tobacco/Vapor 148 40% Total 2257 56% Data runs thru July 2024 3

4. Education and Violations Education Data Violation Data 1200 1004 27316 986 30000 932 920 1000 23992 25000 694 800 643 631 557 20000 15886 600 15000 347 400 10000 200 5000 0 Education Contacts AVN NTC Warnings 2022 2023 2024 2022 2023 2024 4

5. Education Contact Breakdown Year to date 16578 18000 16000 12578 14000 12000 8863 10000 8000 6184 5249 6000 4012 3395 4000 2291 2214 1940 1790 1441 2000 0 Liquor Cannabis Consultants Tobacco/Vapor 2022 2023 2024 5

6. Licensee Education Educational Contacts 1400 1257 1129 1200 1000 853 800 597 547 600 456 400 201 177 175 187 154 129 200 0 Liquor Cannabis Consultants Tobacco/Vapor May June July 6

7. July Education Topics Top 5 Topics Education Topics by Industry 382 400 Regulatory 729 340 350 300 250 Public Safety 275 200 154 144 150 116 97 92 Youth Access 258 100 39 50 22 7 2 0 11 2 0 0 Licensing/Permits 138 Liquor Regulatory Public Safety Failure to utilize and/or maintain traceability Licensing/Permits Youth Access Cannabis Tobacco/Vapor Failure to utilize and/or maintain traceability 116 0 100 200 300 400 500 600 700 800 7

8. NTC July 2024 Top 5 Topics Failure to use and maintain traceability, or both. 24 General advertising violations. 15 Non-Compliance with record keeping requirements. 9 Failure to maintain required surveillance system. 6 (QC) Quality Control Testing Failure. 4 0 5 10 15 20 25 30 8

9. Violation Breakdown CY2024 389 400 631 700 350 600 300 246 500 250 193 400 200 300 150 116 178 200 100 51 100 50 0 0 Cannabis Liquor Tobacco/Vapor Warnings AVN Warnings AVN NTC 9

10. Administrative Violations Notices (AVN) July 2024 Top 5 Violations AVN by Industry 10 Sale of Tobacco Product to persons under 21. 10 10 8 6 6 Failure to use and maintain traceability, or both. 6 3 3 4 2 2 0 0 0 0 0 Failure to maintain required surveillance system. 0 0 0 0 0 3 0 Liquor Cannabis Tobacco/Vapor Failure to post required signs. 3 Conduct Violations: Licensee or Employee Drinking. Sale of Tobacco Product to persons under 21. Failure to maintain required surveillance system. Failure to post required signs. Failure to use and maintain traceability, or both. Conduct Violations: Licensee or Employee Drinking. 2 0 5 10 15 10

11. Warning Topics July 2024 Warning Topics by Industry Top 5 Topics 50 45 Selling or purchasing Cannabis on credit. 45 40 30 22 Cigarettes - MSA 22 20 1 10 8 10 0 MAST 0 10 0 0 0 0 0 0 0 0 0 Liquor Selling or purchasing Cannabis on credit. MAST Failure to use and maintain traceability, or both Sell a product that contains any cannabinoid. Cigarettes - MSA Cannabis Tobacco/Vapor Failure to use and maintain traceability, or both. 10 Sell a product that contains any cannabinoid. 8 0 10 20 30 40 50 11

12. Cannabis Compliance: Youth Access 100% 100% 100% 100 100% 97% 90 95% 92% 91% 80 90% 70 85% 60 80% 50 75% 40 70% 30 65% 20 60% 10 55% 90 32 11 35 20 8 0 50% Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Compliance Checks Compliance Rate 12

13. Tobacco and Vapor Compliance: Youth Access 350 100% 95% 300 89% 87% 87% 90% 86% 85% 84% 250 85% 80% 200 75% 150 70% 65% 100 60% 50 55% 158 194 307 100 79 73 0 50% Feb-24 Mar-24 Apr-24 May-24 Jun-24 Jul-24 Compliance checks Compliance Rate 13

14. % of locations visited last 30 days Premises Checks % of locations visited CYTD Licenses Liquor 19,094 8% 38% Cannabis 1,707 22% 86% 1990 Tobacco/ Vapor 2000 6,045 3% 27% 1754 1800 1540 1600 1400 1200 1000 800 432 600 378 350 337 303 271 271 400 170 169 200 0 Liqour Cannabis Consultants Tobacco/Vapor May June July 14

15. Top Examiner Requests July 2024 Consultation LCB DIVISIONS 3 3 Data Collection Data Visualization INDUSTRY 18 6 9 Diversion Error Assistance CANNABIS EXAMINER 11 5 3 Industry Updates CANNABIS ENFORCEMENT QualityControl 1 8 5 3 34 2 Sales CANNABIS EDUCATION 7 1 1 Traceability Training CANNABIS CHEMIST 1 Transportation 15 13 Hours of field time.

16. Top Advertising Requests July Advertisement support requests General Ads Cannabis 45 Outdoor Ads Cannabis 27 Rebates Liquor 26 Sweepstakes Liquor 20 Events Cannabis 17 0 5 10 15 20 25 30 35 40 45 50

17. FDA 3rd Quarter FDA Stats Total Number of Inspections 420 Advertising & Labeling 89 Undercover buys attempts 331 Violation referrals for sales to minor 54 Compliance rate 84% 17

18. Internal Affairs and Outcomes 16 July 2024 Investigations 14 14 14 TOPIC OUTCOME Employee conduct violation On going 12 10 Policy Violation Closed 9 8 7 6 5 4 4 2 2 1 0 0 Complaints Resolved Investigations 2022 2023 2024 18

19. Training Training Stats CYTD 2024 Hiring and Recruiting Training Hours 10,337.0 hours July 2024 29 Vacancies 20% vacancy rate (for all LEO s) 14% vacancy rate (entire division) 7 LEO applicants are in the background July Hours 192.5 hours (21 LEO s, 2 ARA4 s, 5 ARA3 s, 1 FDA Inspector) Hired 2 LEO 1 s Training Topics July 2024 Law Enforcement Specific 16 Professional Development 0 Leadership and/or Supervisory 0 Recruitment Efforts Scheduling PST recruitment events Agency/Division Updates and Licensee Support 1 Academy 1 Recruit: April 9 - August 15, 2024 4 Recruits: July 1 - September 10, 2024 On-Boarding and FTO July 2024 On-Boarding 2 Academy Graduations 0 Field Training Completion 1 19

20. Questions? 20