Enforcement and Education Data Insights for June 2023

This report provides comprehensive data on licenses, complaints, education efforts, and violations in the enforcement and education sector for June 2023. It covers the number of licenses issued, complaints received, educational contacts made, and top education topics discussed. Key findings include changes in the number of licenses across industries, complaints by unit, public safety concerns, and educational contacts with licensees and consultants. The data analysis reveals insights into the regulatory landscape and areas where improvements are needed.

• Enforcement
• Education
• Data Insights
• Licenses
• Complaints

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1. Enforcement and Education Data JUNE 2023 1

2. Licenses Industry No. of Licenses 18,685 Change Liquor 36 Cannabis 1,756 -4 Tobacco 5,734 -8 Vapor 3,974 -8 Total 30,149 2

3. Complaints Number of Complaints by Unit 111 110 91 88 81 90 61 70 54 50 24 24 30 19 10 Liquor Cannabis Tobacco/Vapor -10 April May June 3

4. Complaints 2023 Industry No. of Complaints Public Safety Liquor 779 76% Cannabis 443 48% Tobacco/Vapor 278 23% Total 1509 58% Data runs from January-June 2023 4

5. Liquor complaints Liquor Complaints 600 500 400 300 200 100 0 2018 2019 2022 2023 April May June

6. Education and Violations Education Data 1200 1037 25850 1004 30000 23992 920 1000 25000 800 667 20000 15187 528 470 600 15000 347 328 400 10000 172 5000 200 0 0 Education Contacts AVN NTC Warnings 2021 2022 2023 2021 2022 2023 6

7. Licensee Education Educational Contacts 7774 7413 8000 7000 6000 5000 4000 3000 2000 1000 1st QTR 2023 2nd QTR 2023 Total Contacts 7

8. Education Contact Breakdown Year to date 18427 20000 18000 16000 12578 14000 12000 9399 10000 8021 8000 4702 4590 6000 3395 2721 4000 1477 2000 0 Liquor Cannabis Tobacco/Vapor 2021 2022 2023 8

9. Licensee Education Educational Contacts 1877 2000 1800 1588 1600 1220 1400 1200 1000 692 800 578 600 421 400 193 201 184 172 125 121 200 0 Liquor Cannabis Consultants Tobacco/Vapor April May June 9

10. June Education Topics Top 5 Topics Education Topics by Industry 425 450 Regulatory 720 400 350 279 300 249 Youth Access 252 356 250 200 150 Public Safety 279 100 75 68 68 39 37 27 50 16 5 0 3 0 0 Licensing/Permits 115 Liquor Regulatory Cannabis Tobacco/Vapor Public Safety New licensee support 73 New licensee support Licensing/Permits Youth Access 0 100 200 300 400 500 600 700 800 10

11. Violation Breakdown 2023 350 328 316 350 275 300 300 250 215 250 200 200 150 150 111 100 100 43 38 50 50 0 0 Cannabis Liquor Tobacco/Vapor Warnings AVN Warnings AVN NTC 11

12. NTC June 2023 Top 5 Topics General advertising violations. 17 Non-Compliance with record keeping requirements. 16 Failure to maintain required surveillance system. 12 Failure to maintain required insurance. 10 Failure to use traceability 5 0 2 4 6 8 10 12 14 16 18 12

13. Administrative Violations Notices (AVN) June 2023 Top 5 Violations AVN by Industry 48 Sale or Service of alcohol to persons under 21. 50 48 40 30 Sale of Tobacco Product to persons under 21. 18 18 20 5 10 2 2 0 0 0 0 0 0 0 0 0 Sale of Cannabis to persons under 21. 0 5 0 Liquor Cannabis Tobacco/Vapor Sale of Vapor Product to persons under 21. 2 Failure to use or maintain traceability Sale of Tobacco product under 21. Sale or Service of alcohol to persons under 21 Sale of Cannabis to persons under 21. Sale or Service to Apparently Intoxicated Person Sale or Service to Apparently Intoxicated Person 2 0 20 40 60 13

14. Warning Topics June 2023 Top 5 Topics Warning Topics by Industry 12 12 Cigarettes - MSA 12 10 7 8 Operating without a valid license. 7 6 3 3 4 2 Hours of service: Sale or service. 2 3 0 0 0 0 0 0 0 0 0 0 0 Liquor Cannabis Tobacco/Vapor Failure to File Tax/Shipment Report 3 Failure to File Tax/Shipment Report Operating without a valid license. Hours of service: Sale or service. Failure to use and maintain traceability, or both. Cigarettes - MSA Failure to use and maintain traceability, or both. 2 0 2 4 6 8 10 12 14 14

15. Alternative Dispute Resolutions Liquor Cannabis 38 40 5 35 4.5 4 4 4 30 25 3.5 23 3 3 25 3 20 2.5 2 15 2 15 2 11 1.5 8 10 1 1 5 1 1 0 0.5 0 0 0 0 0 0 0 0 0 0 Uncontested Straight to Formal Informal Fwd to Formal Uncontested Straight to Formal Informal Fwd to Formal April May June April May June 15

16. Liquor Compliance: Youth Access 300 100% 95% 250 88% 90% 85% 85% 81% 200 79% 79% 80% 76% 150 75% 70% 100 65% 60% 50 55% 225 221 248 267 221 221 0 50% Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Compliance Checks Compliance Rate 16

17. Delivery /Curbside Compliance: Youth Access 100% 100% 25 100% 90% 20 80% 72% 66% 70% 15 60% 50% 40% 10 40% 30% 5 20% 10% 7 20 5 0 3 6 0 0% Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Compliance Checks Compliance Rate 17

18. Cannabis Compliance: Youth Access 140 100% 97% 97% 96% 120 95% 93% 93% 92% 100 90% 80 85% 60 80% 40 75% 20 131 123 107 133 48 37 0 70% Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Compliance Checks Compliance Rate 18

19. Tobacco and Vapor Compliance: Youth Access 160 100% 95% 140 87% 90% 120 84% 85% 80% 80% 80% 80% 100 80% 80 75% 70% 60 65% 40 60% 20 55% 114 148 147 93 81 96 0 50% Jan-23 Feb-23 Mar-23 Apr-23 May-23 Jun-23 Compliance checks Compliance Rate 19

20. % of locations visited last 30 days Premises Checks % of locations visited CYTD Licenses Liquor 18,685 9% 42% Cannabis 1756 18% 65% Tobacco/ Vapor 2833 5705 4% 27% 3000 2619 2500 2033 2000 1500 1000 502 459 405 394 381 390 500 0 Liquor Cannabis Tobacco/Vapor April May June 20

21. ID Checks: Youth Access 70 62 60 48 50 41 40 23 30 13 20 4 10 0 0 0 0 Liquor Cannabis Tobacco/Vapor April May June 21

22. CHRI (Criminal History Records Information) Cannabis renewals Licensing background checks* 120 120 500 436 450 110 379 110 400 104 340 350 100 300 250 90 84 200 126 150 80 109 78 100 68 27 70 66 50 7 6 0 60 April May June April May June Cannabis Liquor Tobacco/Vape FBI/WSP fingerprinting 1st QTR 722 renewals 2nd QTR 152 renewals Cannabis Renewals 1st QTR 1082 background checks 2nd 1444 QTR * WA court system only 22

23. Top 5 Examiner Requests June Examiner Top request for June 2023 QA Failure 3 Licensee Request 11 Total Officer Request 36 CCRS Activity 23 0 5 10 15 20 25 30 35 40

24. FDA 2nd Quarter FDA Stats Total Number of Inspections 774 Advertising & Labeling 243 Undercover buys attempts 531 Violation referrals for sales to minor 112 Compliance rate 79%

25. Internal Affairs and Outcomes 14 12 June 2023 Investigations 12 TOPIC OUTCOME 10 Officer Conduct/Criminal Conduct Unfounded 9 8 6 6 6 5 4 4 3 2 1 1 0 Complaints Resolved Investigations 2021 2022 2023 25

26. Training Training Stats CYTD 2023 Hiring and Recruiting Training Hours 966.5 hours June June Hours 170.5 hours Vacancies 35 In Background 14 Hired 1 LEO 2, 2 Compliance Consultants, 1 Chemist 3 Training Topics June 2023 Law Enforcement Specific 106 attendees Professional Development 2 attendees Leadership and/or Supervisory n/a Recruitment Efforts Exploring additional advertisement on 2 enforcement vehicles Agency/Division Updates and Licensee Support 95 attendees On-Boarding and FTO June 2023 Continue attending PST Events to solicit LEO applicants On-Boarding 3 Academy Graduations 0 Field Training Completion 1 26

27. Directors Updates & Notable Partnerships 27

28. Questions? 28