Shine Women's Mentoring Service: Supporting Women in Scotland's Health and Social Care System

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Shine Women's Mentoring Service in Scotland provides intensive mentoring to women offenders, helping reduce recidivism and promote compliance with court orders. Strategic drivers focus on non-judgmental listening, empowering women to make positive choices, and ensuring consistent support services. The program targets women aged 16 and above, including those in custody and serving short sentences. Through advocacy, emotional support, and personalized care, Shine aims to improve confidence and self-belief among its participants.


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  1. Shine Womens Mentoring Service Social Work Scotland Health and Social Care in Prisons Tests of Change Workshop 03 December 2019

  2. The Partnership In Partnership with

  3. Apex Highland, Skye Sacro Moray and Highlands TPS Aberdeen City & Shire, Moray, Islands Barnardo s Dundee, Angus, P&K Circle Dundee, Angus, P&K Sacro Glasgow TPS Glasgow, East Ren & Renfrewshire, Inverclyde Wise Group Glasgow, Dunbartons, Argyll & Bute Apex Falkirk, Stirling, Clacks Circle FV & Fife Sacro FV & Fife Circle N&S Lanarkshire Sacro N&S Lanarkshire Wise Group N&S Lanarkshire AI Edinburgh, E & M Lothians Apex Scottish Borders Sacro Edinburgh, West Lothians Apex Dumfries and Galloway Barnardo s East, North, South Ayrshire

  4. Shine Prison Based Champions HMP Grampian (since 2014) Turningpoint Scotland HMP & YOI Cornton Vale Access to Industry HMP & YOI Polmont (since 2017) Access to Industry HMP Edinburgh Access to Industry HMP Greenock The Wise Group

  5. Shine Womens Mentoring Service Shine Women s Mentoring Service was established as a direct response to the report from the Commission on Women Offenders. Intensive mentoring (a one-to-one relationship where practical support and monitoring is provided by mentors on a wide range of issues relating to offending behaviour) should be available to women offenders at risk of reoffending or custody to support compliance with court orders. [Commission on Women Offenders 2012]

  6. Shine Strategic Drivers Non Judgemental Listening & encouraging choice & change Reducing Post Code Lottery & consistent approach Supporting access to essential Services Emotional and practical support and encouragement Person Centred and Personal to individual women Advocacy and improving confidence and self belief

  7. Shine Target Group Women: 16 + Remanded in custody Serving sentences of less than 4 years Subject of a Community Payback Order & at risk of breach Profile - long standing history of multiple and complex issues

  8. Shine Service started 1st April 2013 Target 720 referrals per year Total referrals received now 5000+ 25.5 FTE mentors including Prison Based Champions

  9. Developments Case Management System (CMS) Ongoing development to support mentors Fully mobile working with digital devices The Outcomes Star Needs Assessment Analysis of outcomes SPS Women s Estate - 5 Prisons Cornton Vale; Edinburgh; Greenock; Grampian; Polmont

  10. The Outcome Star Measurable Outcomes Accommodation * Living Skills and Self Care *Mental Health and Well-being *Friends and Community *Relationships and Family *Parenting and Caring *Drugs and Alcohol *Positive Use of Time *Managing Strong Feelings *A Crime Free Life

  11. Key concerns from analysis of The Outcome Star Mental Health & Well-being Resulting from childhood, ongoing trauma & neglect Drug & Alcohol dependency Initially often to Self Medicate to manage trauma Many also have multiple physical health complaints which they often do not consider a priority

  12. Profile on admission to prison Underweight & malnourished Poor physical, oral, sexual and mental health Poly substance user often topping up Erratic relationship with Health & Social Care Services Little money, debts including arrears, outstanding fines Precarious accommodation

  13. Needs on discharge Pre-arranged community appointments Rapid access to a range of Services to maintain stability achieved during time in prison GP, Addiction, CMHT, Housing/Homelessness, DWP Multi agency transitional plan agreed with woman Named key staff

  14. Analysis of The Outcome Star in relation to Mental Health and Well-being Mental Health and Well-being Number (n=50) % Improved 32 64% Stayed the same High (5-10) 4 8% Stayed the same Low (1-4) 5 10% Got worse 9 18%

  15. What is working well? Shine brand is recognised and well regarded Calibre, skills and commitment of mentors Exceeding target of 720 referrals per year (2018/19=796) Participation / engagement by women with Shine 60% of women who engage in prison continue to engage in the community (minimum 2 months) Shine is personalised and tailored to the needs and goals of women

  16. The challenges? Shine is a national service with a flat line budget since 2014 Imbalance of referrals Prison and Community / Geographically Capacity of service resources / demands Multiple & complex needs of women, including health & social care needs Analyse and address causes of disengagement from the service Providing the Service in rural areas Preparing and supporting women to move on from Shine

  17. Opportunities for Shine? Partnerships and enhancing existing services Greater integration with Local Services (LA/NHS/others) EMPOWERING WOMEN Voluntary engagement increases confidence & self belief

  18. Shine Future influencers? Perception of women in the criminal justice system Prison Population Complexity of Presumption Against Short Sentence Sustainability Commissioning and procurement Shine s role in assisting LAs & others to support women to remain in their communities?

  19. Shine Womens Mentoring Service Shine Women s Mentoring Service Sacro National Office 29 Albany Street Edinburgh EH1 3QN 0131 624 7263 infoshine@sacro.org.uk www.shinementoring.org

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