Comprehensive Library Services Day Brokerage Update and Agreements Overview

Applying a systematic and collaborative approach with clients and vendors, the library services day brokerage provides a portfolio of agreements to meet client needs effectively. Through negotiation and ongoing services, the workload in complying with procurement rules is reduced. The current portfolio includes various agreements for services such as Microsoft campus refresh, Adobe products, and hardware support. Agreements are meticulously managed and updated regularly to ensure a seamless process for clients, with a particular focus on Apple frameworks and mobile broadband services.

• Library services
• Brokerage update
• Agreements
• Vendor negotiation
• Client support

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1. Library Services Day Brokerage Update Garvan McFeeley Library Services Day 2014 1

2. Brokerage Apply systematic & collaborative approach with Clients & Vendors Aggregate demand Provides a portfolio of agreements Negotiate Agreements with vendors to provide volume discounts and pricing models in step with client needs Provide Framework Agreements to address client needs Reduce the workload in complying with Public Sector Procurement rules Inform clients of the agreements on offer and how to avail of them Ongoing services Framework Sharing Co-operation and collaboration with Clients, Other national bodies, Internationally Client Support Library Services Day 2014 2

3. Current Portfolio 2012 Microsoft Campus refresh Adobe Campus 2011 Storage Virtualisation Storage Hardware 2013 Adobe CLP Adobe Connect AntiVirus Articulate Blackboard Collaborate MacOS/IOS (Apple) Framework Microsoft Framework Microsoft Polycom VC Equipment Support Server Hardware Student Stores for Adobe and Microsoft Vulnerability Scanning 2014 Application Virtualisation Monitoring and Alerting Framework Student Mobile Broadband VLE Framework Vidyo h/w, s/w Framework Video platform Framework Continuously updated Eduserv agreements Visit here for current list Library Services Day 2014 3

4. Agreements Total Live 40 35 30 25 20 15 2011 2012 2013 2014 Library Services Day 2014 4

5. Agreements Agreements in operation 40 35 30 25 20 15 10 5 0 2011 2012 2013 2014 via Eduserv via HEAnet Total Live Library Services Day 2014 5

6. Apple Framework Replaced in 2013 Live to 06/2016, option to extend to 06/2017 Includes Laptop, desktop, tablets Apple software ONLY Associated services eases compliance burden single mini-tender per annum with drawdown template mini-tender documents exist AppleFramework Library Services Day 2014 6

7. Mobile Broadband New supplier awarded - Meteor On-line, on-campus and in Meteor stores Live since September 1st 10 - Mobile Broadband, 25GB including 4G, 6 month term 20 - Mobile Broadband, 50GB including 4G, 6 month term 20 - Voice and data, all on network calls and texts, off network 200 minutes and 300 texts, 5GB including 4G and tethering Library Services Day 2014 7

8. Eduserv Agreements Chest agreements, there is a fee to use them Software, 16 accessible Atlas TI Endnote Ingres Open Text License Dashboard Adobe Campus ENVI QSR Nvivo Collins Indicate ERDAS Maplesoft SAS Education Support Centre ESRI MindGenius Uniras Resource agreements, 47 collections accessible Alexander Street Press Counseling and Therapy Package American Mathematical Society Journals Collins Bartholomew Digital Mapping Data Nielsen BookData Online IEEE-Wiley eBooks IET Many SciFinder Springer Lecture Notes Series Eduserv information Compendex and EI Backfile collections PressReader ProQuest Abstract and Indexes Collections ProQuest Core Collection ProQuest Full Text Subject Collections Emerald Many collections ESDU Validated Engineering Data Euromonitor Passport and Research Monitor MathSciNet MarketLine Case Studies MarketLine Advantage SpringerProtocols APA PsycTESTS APA PsycTHERAPY ASTM Standards and Engineering Digital Library Brill Many collections GSE Research New Scientist Online PsychiatryOnline Library Services Day 2014 8

9. Microsoft 1 TB of One Drive for Business under Office 365 Data at rest encrypted by the year end Subscription for eligible institutions Campus EES 100 FTE or above Campus OVS/ES less than 100 FTE Other purchases via Select Plus Open Academic Pricing Office 365 Plan A2 Azure grants Home use rights Dreamspark and Dreamspark premium Only EdLars can sell at education prices Student advantage programme Student online store Framework agreement in place until 2016 Microsoft Information Library Services Day 2014 9

10. Polycom VC support Created in 2013 To assist procurement of support and maintenance contracts for Polycom video conferencing equipment Multi-supplier Framework Framework agreement in place until 2016 Polycom Information Library Services Day 2014 10

11. VLE Framework New in 2014 Live to 04/2017, option to extend to 04/2018 There are two lots and both lots are multi supplier agreements Lot 1: Managed hosting or self-hosting VLE, ancillary software and ancillary services Blackboard Instructure Desire2Learn Moodlerooms Enovation Lot 2: Consultancy services and value added services including support, software services, integration services (to student records and exams processing systems) and training Blackboard Learning Technology Services Enovation Moodlerooms Instructure Lot 1 is a superset of Lot 2 Template mini-tender documents exist VLE Framework Library Services Day 2014 11

12. Adobe Connect Adobe Connect favourable pricing through Collab8 Framework to be created during 2015? More Information Library Services Day 2014 12

13. 2015 Library Management System Framework Tender? What else could you use Library Services Day 2014 13

14. Summary Many agreements exist They can save you money effort Time Portfolio constantly under review Sign up to email lists: HEANET-CM HEANET-CM-FW-LOOKAHEAD If you have a need, let me know... scm@heanet.ie or garvan.mcfeeley@heanet.ie And finally... Whilst renewing my own annual travel insurance I negotiated a 10% reduction on travel insurance and a 5% reduction on house insurance with getcover.ie. Simply use the promotion code HEA. Library Services Day 2014 14

15. Questions Library Services Day 2014 15

16. Appendices Library Services Day 2014 16

17. Adobe Agreements Campus Agreement subscription agreement for Creative Suite unlimited use on campus equipment including virtualised environments Accessed through Eduserv licence tied to renewal Closed for new entrants 08/13 New agreement 08/15 Cumulative Licensing Program running since 2007 upgrade protection on non Creative Suite software desktop software only perpetual licence Student and Staff Software Agreement creative suite via http://adobeirelandstudentstore.onthehub.com online store is federated perpetual licence Adobe Agreements Library Services Day 2014 17

18. Anti Virus Added in 2013 Kaspersky Lab Price per device through a reseller Not a Framework Agreement AntiVirus Library Services Day 2014 18

19. Articulate In collaboration with the NDLR Studio 13 Pro Storyline 2 Significant savings over standard education pricing Articulate Information Library Services Day 2014 19

20. Alerting, Monitoring and Notification Services Framework New in 2014 Live to 05/2017, option to extend to 05/2018 Multi-supplier framework Damovo Fastcom Logicalis Covers monitoring, alerting and notification services, 24x7 Eases compliance burden Single mini-tender per annum with drawdown possible Template mini-tender documents exist Alerting Framework Library Services Day 2014 20

21. Application Virtualisation Framework New in 2014 Live to 04/2017, option to extend to 04/2018 There are two lots and both lots are single supplier agreements Lot 1: Managed hosted solution. Zinopy provide a managed hosted Citrix based solution Lot 2: Self hosted Software2 provide Application Jukebox as a self hosted solution. eases compliance burden template mini-tender documents exist Application VirtualisationFramework Library Services Day 2014 21

22. Blackboard Collaborate Preferential pricing to HEAnet member institutions Not a framework agreement Blackboard Collaborate Library Services Day 2014 22

23. IP Vulnerability Scanning Outpost24 Not a framework agreement Pricing fixed until 2016 Vulnerability Scanning Library Services Day 2014 23

24. Server Hardware Created in 2013 Single Supplier Framework (Dell) Will refresh in 2014 to keep specs current Template mini-tender documents exist Server Hardware Framework Library Services Day 2014 24

25. Storage Hardware Expires August 2015 Template mini-tender documents exist Good mix of vendors BT (EMC) Triangle (IBM) Tyrell (Isilon) PFH (HP) Appliance Technology (NetApp) DELL (Compellent, EqualLogic, PowerVault) Storage Hardware Framework Library Services Day 2014 25

26. Storage Virtualisation Expires August 2015 Allows you to manage multiple storage resources Template mini-tender documents exist Good mix of vendors DataArch (FalconStor) BT (EMC) OCF (IBM) Triangle (IBM) PlanNet21 (NetApp) Storage Virtualisation Framework Library Services Day 2014 26

27. Video Platform Framework New in 2014 Live to 10/2017, option to extend to 10/2018 There are two lots and both lots are multi supplier agreements Mediacore, Kaltura, Panopto in both lots Lot 1: Managed hosting or self-hosting Video Platform, ancillary software and ancillary services Lot 2: Consultancy services and value added services including support, software services, integration services and training Lot 1 is a superset of Lot 2 Template mini-tender documents exist Video Platform Library Services Day 2014 27

28. Vidyo Compatible Framework New in 2014 Live to 08/2017, option to extend to 08/2018 Image Supply Systems, PlanNet21, Vu2Vu Vidyo Compatible hardware and software Template mini-tender documents exist VidyoCompatible Library Services Day 2014 28

29. Handy Tips Tenders If buying hardware and software consider wording choices splitting tender Not all suppliers may be able to sell you software at the same price Frameworks OGP NPS CMOD Mini-tender Annual mini-tender with a draw down award Standardised approach to integrators Library Services Day 2014 29