Maine DHHS Transportation Programs Overview
The Maine Department of Health and Human Services (DHHS) oversees various transportation programs aimed at providing non-emergency transportation services to low-income, child welfare-eligible, and Section 17-eligible individuals. These programs are managed through regional brokerage systems, with brokers coordinating transportation arrangements with approved providers. MaineCare Non-Emergency Transportation (NET) is a key service managed through a brokerage system, ensuring members access MaineCare-funded services. Brokers determine transportation methods, including reimbursement, public transportation, taxis, and specialized transport. NET has specific limitations and exclusions to ensure appropriate service delivery.
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DHHS Transportation Programs Stefanie Nadeau, Director, Office of MaineCare Services June 7, 2018
DHHS Transportation Programs & Spending Office Vendor(s) Program Annual Cost Office of Child and Family Services (OCFS) Aroostook Regional Transportation System, Community Concepts, Downeast Community Partners, KVCAP, Penquis CAP, Regional Transportation Program, Waldo CAP, Western Maine Transportation Services, York County Communication Action Corp. Transportation for low-income and child welfare-eligible individuals $4,417,270 Office of MaineCare Services (OMS) LogistiCare Solutions, Penquis CAP, Waldo CAP Non-Emergency Transportation Services $60,670,969 Office of Substance Abuse and Mental Health Services (SAMHS) Aroostook Mental Health Services, Downest Community Partners, Penquis CAP, Sweetser Transportation for Section 17- eligible individuals who are not MaineCare-eligible. $254,758 Office for Family Independence (OFI) N/A Transportation provided as a support service for clients enrolled in unemployment/education program, funded mainly through TANF/ASPIRE $2,675,145 TOTAL DHHS ANNUAL COST $68,018,142 Department of Health and Human Services 2
MaineCare Non-Emergency Transportation (NET) NET provides transportation to and from MaineCare-funded services In Maine, NET is managed through a regional brokerage system, allowed through a 1915(b) waiver from the federal government (CMS). MaineCare oversees the brokerage system and provides technical support to brokers and members Every member is assigned to a broker based on their residence of record Brokers are paid a capitated rate for each member in their region All arrangements for NET trips are made through the broker, which subcontracts with various transportation providers Department of Health and Human Services 3
MaineCare Non-Emergency Transportation (NET) Brokers determine the method of transportation, which is usually through a transporter, and may be in the form of: Reimbursement to a member s family or other natural support Public transportation Taxis Agency transport Wheelchair vans or other specialized transport There are limits and exclusions to NET, including the following: NET is not provided for transportation to non-MaineCare covered services Transportation in which a member is not in the vehicle is not covered ( unloaded miles ) NET is not provided when the member has other transportation options available Though there are certain exceptions, NET is generally only provided to the nearest available provider Department of Health and Human Services 4
Questions? Questions? Please contact Stefanie Nadeau 287-2093 Department of Health and Human Services 5
