Washington State Covid-19 Vaccination Command Center Overview
The Washington State Covid-19 Vaccine Action Command and Coordination System (VACCS) Center, under the direction of Dan Laster, aims to facilitate mass vaccinations in Washington through public-private partnerships. The goal is to achieve herd immunity efficiently and equitably. The VACCS Center's structure includes key roles like the Director, Private Partner Relations Project Manager, and workstreams for various functions such as supply logistics and technology. Collaboration between the public and private sectors is crucial in supporting the Department of Health's vaccination efforts.
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Covid-19 Vaccine Action Command and Coordination System (VACCS) Center DAN LASTER, DIRECTOR dan.laster@doh.wa.gov
WA History of Covid-19 WA State: Action: Governor Inslee issues Emergency Executive Orders Response: Test, diagnose, treat, surveillance, contact tracing Prevention tools: Social distance, hand wash, mask-up, closure of activities Governor Inslee announces Public- Private partnership and the establishment of VACCS Center Amazon, Google, Facebook, and Microsoft offices go remote WA State and DOH launch mass vaccination effort First Covid-19 case confirmed in WA Mar. 2020 21 Jan. 2020 5 Mar. 2020 Dec. 2020 18 Jan. 2021 29 Feb. 2020 Mar. 2020 11 Dec. 2020 26 Jan. 2021 15 Jan. 2021 Private sector offers to support the public sector in mass vaccination effort DOH Secretary Umair Shah appoints Dan Laster as the VACCS Center Director Public-Private partnership focused on PPE First Covid-19 death announced in WA First Vaccine Approved by FDA
Role: Covid-19 Vaccine Action Command & Coordination System (VACCS)Center The Washington Covid-19 Vaccine Action Command and Coordination System (VACCS) Center has been established to support comprehensive access to mass vaccinations across the state of Washington in the safest, fastest, most equitable and efficient means possible. Through Public- Private partnerships the Center supports the Department of Health by innovating and delivering solutions that address this critical need for and with our community. All Public- Private partnership efforts are strictly on a volunteer basis, compliant with Washington State and Department of Health guidelines and will serve under the direction of Washington State and Department of Health. Mass Immunization Goal: Achieve Herd Immunity WA Immediate Goal:45k Per Day Minimum
Role: VACCS Center Director Goal: Vaccination with Safety, Speed, Equity, and Efficiency. 1 Help public sector surface needs and challenges 2 Identify private sector resources and expertise 3 Translate between public and private sectors 4 Match public sector needs with private sector capabilities 5 Develop work streams with public and private sector leads 6 Facilitate problem solving to reach pragmatic, innovative solutions
VACCS Center Structure VACCS Team Dan Laster Stephanie Hutchinson Dan Laster VACCS Director David Bayne Private Partner Relations Project Manager Torney Smith Dana van Ness Matches needs with offerings, creates partnered solutions Surface needs & challenges Curate offerings DOH Private Sector Partners Governor s Office Stephanie Hutchinson, David Bayne Workstreams: As needed and fit for purpose Situational Awareness Supply Logistics & Deployment Business Processes Technology & Data Communications Public Lead: Lacy Fehrenbach (DOH) Public Lead: Andy Rose (DOH) Public Lead: Public Lead: Amber Erdahl (DOH) Public Lead: Andy Rose (DOH) Jennifer McNamara (DOH) Private Lead: John Kahan (Microsoft) Private Lead: Private Lead: John Cho (Microsoft) Private Lead: Private Lead: Jennifer Graves (Kaiser Permanente) Shannon Garcia (Starbucks) Betsy McManus (Starbucks)
VACCS Center Structure Technology & Data Workstream Jennifer McNamara (DOH) John Cho (Microsoft) Project & Success Enhancement of DOH Vaccine Locator tool to improve daylighting of vaccine appointments across the state (first enhancement launched 2/18/21; next iteration projected within two weeks). Project & Success Creating next generation chatbot with AI to answer vaccine questions and provide accurate guidance on demand for the public via the DOH website (projected within two weeks). Project & Success Ongoing improvements to DOH vaccine allocation tool used weekly to make complex supply allocations to providers.
VACCS Center Structure Communications Workstream Lauren Jenks (DOH) Betsy McManus (Starbucks) Project & Success Providing communication resources to DOH through Challenge Seattle partners (ongoing). Project & Success Working with Amazon to add Amazon Connect capability to 211 Call Center to increase both capacity and assistance in scheduling appointments (projected within two weeks). Project & Success Working to develop PSA video for use during 15- minute post vaccination observation period.
VACCS Center Structure Business Processes Workstream Andy Rose (DOH) Shannon Garcia (Starbucks) Project & Success Starbucks logistics and user experience expert analysis and modeling of Clark County Mass Vaccination Site. Added 3rd lane which increased through-put by 30%. Also identified opportunity for PSA during 15-minute post vaccination observation period. Project & Success Starbucks logistics and user experience expert analyzed Benton County Mass Vaccination Site; found site to be efficiently organized.
VACCS Center Structure Supply Logistics & Deployment Workstream Andy Rose (DOH) Jennifer Graves (Kaiser Permanente) Project & Success Bringing three experts (Bill & Melinda Gates Foundation, Kaiser Permanente, Starbucks) to enhance DOH supply planning. (Work just initiating.) Project & Success Partnering with DOH to surface and meet resource needs of local health jurisdictions to reach mass vaccination goals.
VACCS Center Structure Situational Awareness Workstream (1st Kickoff meeting scheduled 3/3/21) Lacy Fehrenbach (DOH) John Kahan (Microsoft) Project & Success Reviewing current dashboards used by DOH / state leadership to identify potential improvements to aid in decision making.
