Introducing CONTROCC: The New Social Care Financial System Serving Cumbria

 
What is CONTROCC?
 
What Is CONTROCC?
 
It is the new Social Care financial system
It is replacing Carefirst, RAS & NAS systems
It links directly to IAS
 
CONTROCC Benefits
 
IAS-CONTROCC direct link
Reduces paperwork and duplication
Improves quality of data
Rationalises Payments & Charging
CONTROCC developed alongside IAS – both being
developed in line with current and future recording
requirements eg Care Act, Provider & Customer
Portals
 
 
 
 
CONTROCC Does Payments
 
Contains all Providers, Contracts,
Services
Calculates payments to Providers
Exports payments to E5 system to pay
Providers
 
CONTROCC Does Charging
 
Incorporates Financial Assessments
Calculates charges to Customers
Links to Direct Debit system
Exports charges and income to Statements
Invoicee details always go on CONTROCC
Funding arrangements such as GDC are flagged in
CONTROCC (send case note to CFO)
 
CONTROCC and the Way
You Work
 
All Contract information comes from
CONTROCC
Services all loaded in CONTROCC
Cannot add a service to IAS unless it is
in CONTROCC
 
CONTROCC and the Way
You Work
 
Service start and end dates become vital
They determine when Provider is paid and Customer
is charged
Services need to be provisioned in IAS as soon as
possible in order to make them active in CONTROCC
Service suspensions and restarts now done through
IAS (also need a case note to DSA/Provider)
 
CONTROCC and the Way
You Work
 
Different Services/Rates from same
Provider need separate contracts
eg Supported Living day/night; Day
Care; & Transport - different routes
Every Respite Period needs a separate
Service Order
 
CONTROCC and the Way
You Work
 
Direct link from IAS to Finance System:
Rollbacks will be restricted
IAS team will not be able to change
service dates in IAS
 
CONTROCC and the Way
You Work
 
Brokerage may begin later this year – training and
information to follow
For now, practitioners will add SPO as before
Then provision SPO as soon as possible after
authorisation
Then send case note to DSA so they can send
paperwork to Provider
 
CONTROCC and the Way
You Work
 
Financial Assessments:
New link to Register Person with CONTROCC
New link to request Financial Assessment
No change for Practitioner – send contact to CFO
CFO will register person with CONTROCC
CFO will process Financial Assessment and record it
through CONTROCC
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CONTROCC is a new social care financial system replacing previous systems in Cumbria, offering benefits such as direct links, reduced paperwork, improved data quality, and streamlined payments. It handles payments to providers, charging calculations, and integrates seamlessly with IAS, impacting the way services are managed and delivered.


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  1. What is CONTROCC? Serving the people of Cumbria

  2. What Is CONTROCC? It is the new Social Care financial system It is replacing Carefirst, RAS & NAS systems It links directly to IAS Serving the people of Cumbria

  3. CONTROCC Benefits IAS-CONTROCC direct link Reduces paperwork and duplication Improves quality of data Rationalises Payments & Charging CONTROCC developed alongside IAS both being developed in line with current and future recording requirements eg Care Act, Provider & Customer Portals Serving the people of Cumbria

  4. CONTROCC Does Payments Contains all Providers, Contracts, Services Calculates payments to Providers Exports payments to E5 system to pay Providers Serving the people of Cumbria

  5. CONTROCC Does Charging Incorporates Financial Assessments Calculates charges to Customers Links to Direct Debit system Exports charges and income to Statements Invoicee details always go on CONTROCC Funding arrangements such as GDC are flagged in CONTROCC (send case note to CFO) Serving the people of Cumbria

  6. CONTROCC and the Way You Work All Contract information comes from CONTROCC Services all loaded in CONTROCC Cannot add a service to IAS unless it is in CONTROCC Serving the people of Cumbria

  7. CONTROCC and the Way You Work Service start and end dates become vital They determine when Provider is paid and Customer is charged Services need to be provisioned in IAS as soon as possible in order to make them active in CONTROCC Service suspensions and restarts now done through IAS (also need a case note to DSA/Provider) Serving the people of Cumbria

  8. CONTROCC and the Way You Work Different Services/Rates from same Provider need separate contracts eg Supported Living day/night; Day Care; & Transport - different routes Every Respite Period needs a separate Service Order Serving the people of Cumbria

  9. CONTROCC and the Way You Work Direct link from IAS to Finance System: Rollbacks will be restricted IAS team will not be able to change service dates in IAS Serving the people of Cumbria

  10. CONTROCC and the Way You Work Brokerage may begin later this year training and information to follow For now, practitioners will add SPO as before Then provision SPO as soon as possible after authorisation Then send case note to DSA so they can send paperwork to Provider Serving the people of Cumbria

  11. CONTROCC and the Way You Work Financial Assessments: New link to Register Person with CONTROCC New link to request Financial Assessment No change for Practitioner send contact to CFO CFO will register person with CONTROCC CFO will process Financial Assessment and record it through CONTROCC Serving the people of Cumbria

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