Importance of Special Event Server Training for Alcohol Safety

Special Event
Server Training
 
 
Objectives of Training
 
Eliminate over-serving of adult alcohol consumers
Eliminate underage access to alcohol (<21)
Protect integrity of event and participating
individuals
Diminish the chances of injury or death to event
attendees
Diminish chance of criminal charges to server
Diminish chances of civil litigation to:
 
server – licensee – insurer – city/county
Provide a safe event environment for all that attend
See that our customers get home safely
 
Underage Access +
Over-serving Facts
 
Indoors alcohol sales:
  
- 8-10% sales to underage
  
- 50% sales to intoxicated customers
Special Event Outdoors sales:
 
 
- 50% sales
 to 
underage
  
- 90% sales to intoxicated customers
 
* 
U of M Epidemiology Department
Servers have REAL
Responsibilities!
REAL consequences of over serving customers:
 
- Public safety for the roadways and community
 
- Litigation may target 
YOUR
 personal income
 
   and property
Our responsibility is to protect the public
Helping your customers get home 
safely
Results of over serving
and youth access
Public intoxication
Inappropriate conduct
Fights
Crime
Violence
Vandalism
Assault
Car Crashes
Injury
Death
Criminal Penalties for Over Serving
Criminal Penalties for Over Serving
and Providing Alcohol to Minors
and Providing Alcohol to Minors
Misdemeanor
  
$1000 / 90 Days / Both
Gross Misd
  
$3000 / 1 Year   / Both
Felony
   
$$$$ /Over 1 Yr / Both
 
Minnesota State Law
 
Providing alcohol resulting in 
“death or great bodily harm ”
 :
 
Felony charges (340A.701)
 
.…acting within the scope of employment…by selling,
bartering, furnishing, or giving alcoholic beverages to a
person under 21 years of age if that person becomes
intoxicated and causes or suffers death or great bodily harm
as a result of the intoxication.
Civil suit
-
Server
-
Licensee (owner)
-
Insurance provider
-
City/County
 
 
 
Serving and Selling
Considerations
 
 
Controlled consumption area?
Wrist banding legal drinkers (right wrist)
Changing colors of bands daily
Assure wristband is checked on every sale
Limit number of beverages per sale (1-2)
Distinct cups for alcohol
Specific size beer containers (12 oz.)
Ending sales minimum of 1 hour before closing
 
Additional
Considerations
 
No drinking on the job!
Separate responsibilities of
 
- Age ID / wrist banding
 
- Ticket sales
 
- Serving of alcohol
Server assumes all liability
Security staff throughout crowd
Communication with Law Enforcement
Zero tolerance for unacceptable behavior
Keys to Successful Event!
Assure staff skilled in:
 
- Recognition of intoxicated customers
 
- Identification of underage customers
 
- Recognition of fake ID’s
 
- Cutting customers off - refusing sales
 
- All decisions involving alcohol in 
Policy Manual
 
  (mitigating factor if problems)
 
- Assurance that all staff read and understand 
 
 
  policies and follow without fail!
 
- Understand compliance check possibility
Your Job
Responsibilities
Monitor customer behavior
Be alert to impaired customers
Be alert to adults buying for minors
Engage in conversation to assure
competency and ability to consume
additional alcohol
Deny admission and/or alcohol request if
impaired
 
Potential Violations
Potential Violations
Servers & Owners
Servers & Owners
 
 
 
Sell, barter, furnish, give alcohol to an
Sell, barter, furnish, give alcohol to an
“obviously intoxicated” person
“obviously intoxicated” person
Serving Rules of:
Serving Rules of:
-
Green
Green
  
  
(non intoxicated appearance)
(non intoxicated appearance)
-
Yellow (behavior suggesting problems)
Yellow (behavior suggesting problems)
-
Red     (obviously intoxicated)
Red     (obviously intoxicated)
Obviously Intoxicated?
Obviously Intoxicated?
 
 
Judicial Opinion:
Judicial Opinion:
“The standard for determining whether
a person is obviously intoxicated” is:
“when exercising reasonable powers of
observation, one sees, or should see
that the buyer is intoxicated”.
Signs of
Intoxication?
Strong odor of alcohol
Slurred speech
Staggered gait
Eyes: red, watering,
glazed
Level of consciousness
/ awareness
Poor coordination
Loud
Belligerent
Argumentative
Fighting/hostile
Change in personality
Knowing # of drinks
consumed
Other inappropriate
conduct
Other signs?
Checking ID’s
 
Acceptable ID’s
MN Statute 340A.503 Subd. 6
Proof of age for purchasing or consuming alcoholic
beverages may be established only by one of the
following:
1.
A valid drivers license or identification card issued by
Minnesota, another state, or a province of Canada and
including the photograph and date of birth of the
licensed person
2.
A valid military identification card issued by the United
States Department of Defense
3.
A valid passport issued by the United States or
4.
In the case of foreign national, by a valid passport
5.
Tribal ID
Minnesota DL and ID
Adult and Minor
Canadian ID’s
 
 
 
Military ID’s
 
Passport Book +
Passport Card
 
 
Canadian Passport
 
Mexican Passport
 
Tribal ID’s
Tribal ID’s
 
ID Checking Guide
P.L.A.N.
 to Check ID’s
 
 
P: 
P
hoto Match
L: 
L
egal Age to Buy
A: 
A
cceptable ID
   
A
ppearance and
condition
N: 
N
ot Expired Card
 
Clipped ID’s
 
 
undefined
 
 
Alcohol Restriction
 
Serve Smart
Refuse
 to serve intoxicated customers
Refuse
 to serve under age customers
Refuse 
 to allow intoxicated
customers into your event
Refuse
 to allow impaired customers
to leave your business and drive
Do your part in keeping our roads
and our communities safe!
 
Thank You!
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Special Event Server Training focuses on eliminating over-serving of adult alcohol consumers, preventing underage access to alcohol, and ensuring the safety and integrity of event attendees. It aims to reduce the risks of injury, death, criminal charges, and civil litigation while promoting a safe environment for all. The training underscores the real responsibilities of servers and highlights the consequences of over-serving, including public safety concerns, litigation risks, and potential criminal penalties. It also outlines the negative outcomes of over-serving and youth access to alcohol, such as public intoxication, violence, car crashes, and death. The content emphasizes the legal implications and criminal penalties associated with over-serving and providing alcohol to minors, stressing the importance of compliance with Minnesota State Law to avoid felony charges and civil suits.

  • Server Training
  • Alcohol Safety
  • Event Management
  • Legal Implications
  • Public Safety

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  1. Special Event Server Training

  2. Objectives of Training Eliminate over-serving of adult alcohol consumers Eliminate underage access to alcohol (<21) Protect integrity of event and participating individuals Diminish the chances of injury or death to event attendees Diminish chance of criminal charges to server Diminish chances of civil litigation to: server licensee insurer city/county Provide a safe event environment for all that attend See that our customers get home safely

  3. Underage Access + Over-serving Facts Indoors alcohol sales: - 8-10% sales to underage - 50% sales to intoxicated customers Special Event Outdoors sales: - 50% sales to underage - 90% sales to intoxicated customers * U of M Epidemiology Department

  4. Servers have REAL Responsibilities! REAL consequences of over serving customers: - Public safety for the roadways and community - Litigation may target YOUR personal income and property Our responsibility is to protect the public Helping your customers get home safely

  5. Results of over serving and youth access Public intoxication Inappropriate conduct Fights Crime Violence Vandalism Assault Car Crashes Injury Death

  6. Criminal Penalties for Over Serving and Providing Alcohol to Minors Misdemeanor $1000 / 90 Days / Both Gross Misd $3000 / 1 Year / Both Felony $$$$ /Over 1 Yr / Both

  7. Minnesota State Law Providing alcohol resulting in death or great bodily harm : Felony charges (340A.701) . acting within the scope of employment by selling, bartering, furnishing, or giving alcoholic beverages to a person under 21 years of age if that person becomes intoxicated and causes or suffers death or great bodily harm as a result of the intoxication. Civil suit - Server - Licensee (owner) - Insurance provider - City/County

  8. Serving and Selling Considerations Controlled consumption area? Wrist banding legal drinkers (right wrist) Changing colors of bands daily Assure wristband is checked on every sale Limit number of beverages per sale (1-2) Distinct cups for alcohol Specific size beer containers (12 oz.) Ending sales minimum of 1 hour before closing

  9. Additional Considerations No drinking on the job! Separate responsibilities of - Age ID / wrist banding - Ticket sales - Serving of alcohol Server assumes all liability Security staff throughout crowd Communication with Law Enforcement Zero tolerance for unacceptable behavior

  10. Keys to Successful Event! Assure staff skilled in: - Recognition of intoxicated customers - Identification of underage customers - Recognition of fake ID s - Cutting customers off - refusing sales - All decisions involving alcohol in Policy Manual (mitigating factor if problems) - Assurance that all staff read and understand policies and follow without fail! - Understand compliance check possibility

  11. Your Job Responsibilities Monitor customer behavior Be alert to impaired customers Be alert to adults buying for minors Engage in conversation to assure competency and ability to consume additional alcohol Deny admission and/or alcohol request if impaired

  12. Potential Violations Servers & Owners Sell, barter, furnish, give alcohol to an obviously intoxicated person Serving Rules of: - Green (non intoxicated appearance) - Yellow (behavior suggesting problems) - Red (obviously intoxicated) Obviously Intoxicated?

  13. Judicial Opinion: The standard for determining whether a person is obviously intoxicated is: when exercising reasonable powers of observation, one sees, or should see that the buyer is intoxicated .

  14. Signs of Intoxication? Strong odor of alcohol Slurred speech Staggered gait Eyes: red, watering, glazed Level of consciousness / awareness Poor coordination Loud Belligerent Argumentative Fighting/hostile Change in personality Knowing # of drinks consumed Other inappropriate conduct Other signs?

  15. Checking IDs

  16. Acceptable IDs MN Statute 340A.503 Subd. 6 Proof of age for purchasing or consuming alcoholic beverages may be established only by one of the following: 1. A valid drivers license or identification card issued by Minnesota, another state, or a province of Canada and including the photograph and date of birth of the licensed person 2. A valid military identification card issued by the United States Department of Defense 3. A valid passport issued by the United States or 4. In the case of foreign national, by a valid passport 5. Tribal ID

  17. Minnesota DL and ID Adult and Minor

  18. Canadian IDs

  19. Military IDs

  20. Passport Book + Passport Card

  21. Canadian Passport

  22. Mexican Passport

  23. Tribal IDs

  24. ID Checking Guide

  25. P.L.A.N. to Check IDs P: Photo Match L: Legal Age to Buy A: Acceptable ID Appearance and condition N: Not Expired Card

  26. Clipped IDs

  27. Alcohol Restriction

  28. Serve Smart Refuse to serve intoxicated customers Refuse to serve under age customers Refuse to allow intoxicated customers into your event Refuse to allow impaired customers to leave your business and drive Do your part in keeping our roads and our communities safe!

  29. Thank You!

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