Maximizing APSE Team Support for Effective Chapter Leadership

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Learn how to effectively utilize the APSE team as a chapter leader, covering topics like addressing common issues, feedback sessions, and requesting assistance. Get insights on the chapter status overview, meet the APSE team members, and discuss website/data base functions, national office items, and board recruitment/management strategies for a successful leadership role.


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  1. CHAPTER LEADERSHIP TRACK APSE Team Support-How Best to Utilize as a Chapter Leader

  2. Introduce APSE team How to Utilize Address a few regularly requested topics/issues Time for Feedback & Discussion & Requests Wrap up with chapter-chapter assistance /discussion

  3. CHAPTER STATUS OVERVIEW 3 Chapters in Development: MD, AK, KS, 13 states: No Chapters 34 Fully Chartered Chapters Over the past 6 months: TX APSE fully chartered Initial (regular) communication with: HI, DE, AZ

  4. APSE TEAM! Macey-Director of Programs Lead on Chapter Leadership Communication and Assistance Lead on APSE events and trainings Peter-Membership Manager Internal Membership communications Membership issues/changes/updates Aaron-CESP Director Coordinates CESP exams Recertification CESP communications

  5. APSE TEAM! Boshia- Administrative Associate Point of Contact for all incoming phone calls Assists with new member outgoing mail/communications Processes payment Allison- Executive Director Started in January Diverse background Chapter events

  6. OVERVIEW & DISCUSSION Website/Data Base use Log In Functions (as a chapter board member) Download Roster Send Email Roster-how to manipulate Sort by date new member, renewing members, about to be expired members Organizational memberships Member types

  7. OVERVIEW & DISCUSSION Items from the National Office: Intro sheet Sell sheet Swag items Membership brochures CESP brochures

  8. OVERVIEW & DISCUSSION Board Recruitment and Management Clear expectations & Volunteer Commitment Regularly scheduled board meetings-try setting them a year out Good recordkeeping Dropbox Google docs Call-in options Meeting requirements Elections Use National! Board orientation/ onboarding Co-roles Regional representation

  9. OVERVIEW & DISCUSSION National APSE: 6 outreach emails around the membership expiration date New member packets (state specific in?) Phone outreach and assistance Payment processing Chapter dues breakdown

  10. OVERVIEW & DISCUSSION Membership Regularly scheduled smaller events Space, location, time, date Webinar-from National APSE Awards 4 complimentary registrations Regular communication Mailchimp Constant contact Webinar chapter specific Social Media National Board members

  11. QUESTIONS & COMMENTS & DISCUSSION How can National Support you more effectively? What is working well? Support from National Policies and Practices within your chapter Requests? Feedback?

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