Effective Team Formation in Public Health Incident Leadership

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August 2015
 
MODULE 4: TEAM FORMATION
 
Public Health
Incident Leadership
 
Understand the importance of  developing a
reliable team
 
Identify effective procedures in setting the tone
and orienting Incident Management Team
members
 
Describe general expectations that an Incident
Commander may have for his/her Incident
Management Team
 
Objectives
 
 
Reliable teams
 
Setting the tone
 
Orienting the team
 
Establishing expectations
 
Team Formation
 
How many potential
ICS teams
are possible with
these activated roles?
 
Incident Commander
 
3
Public Info Officer
 
3
Safety Officer         
 
3
Liaison Officer
  
3
Operations Chief
 
3
Planning Chief
  
3
Documentation
  
3
Logistics Chief   
  
3
Finance/Admin
  
3
Scribes
                                 
3
Total team members  30
 
Team of 10 people
 
Team Composition
 
Can always be counted on to perform
 
High Reliability Teams
 
Form and reform for each response
 
Engage in regular feedback
 
Develop a sense of trust and confidence
 
Create mechanisms to cooperate and coordinate
 
Manage and optimize performance outcomes
 
High Reliability Teams
 
Hold a Shared Mental Model
 
Have clear roles and responsibilities
 
Optimize resources
 
Have clear, valued, and shared vision and…
         STRONG LEADERSHIP
 
High Reliability Teams
 
Reasons the Leader needs to set the tone:
 
Major mind shift
 
Team members may not know each other
 
Confidence in the Incident Commander and each
other
 
“Same page”
 
Setting the Tone
 
 
Incident Commander Video Clip 1
 
 
 
 
Setting the Tone
 
 
Describe your reaction to this Incident Commander.
 
Will this Incident Commander be able to form an
effective, reliable team?
 
 
Setting the Tone
 
 
Incident Commander Video Clip 2
 
Setting the Tone II
 
Compare the two videos.
 
What differences did you see?
 
Which of these Incident Commanders has the better
chance of creating an effective response?
 
Setting the Tone II
 
A sample of items from the Checklist:
 
Introductions
 
Housekeeping details (restrooms, copiers, etc.)
 
Job Actions Sheets
 
Location of ICS forms
 
Expectations during Briefings
 
 
 
 
 
 
Incident Commander Orientation Checklist
 
As an Incident Commander, what are your
expectations of the response team?
 
 
What are the characteristics or traits of a “model”
Incident Management Team member?
 
Expectations of Incident Management Team
 
1.
 Attend meetings
2.
 Resolve disputes
3.
 Share information
4.
 Maintain planning process
5.
 Promote the Incident Command System
 
Expectations of Incident Management Team
 
6.
Take decisive action
7.
Keep tactical operations in the forefront
8.
Take care of themselves
9.
Maintain a positive attitude
10.
Take care of each other
 
Expectations of Incident Management Team
 
Monitoring Your Team
 
Incident Commander
 
Team
Span of Control
Monitoring Task Completion
 
Tools
Breaks
Eating
Sleep
Disconnecting
Behavioral health resources
 
Self-Care
Communication
Mutual
Support
Leadership
 
Attitudes
Affect “Feel”
Attitudes
 
Knowledge
Cognitions
“Think”
Knowledge
 
Skills
Behaviors
“Do”
Performance
Skills
 
Framework for Public Health Incident Leadership
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Explore the key aspects of team formation in public health incidents such as setting the tone, orienting the team, and establishing expectations. Learn how high-reliability teams operate and the importance of leadership in ensuring team reliability and efficiency. Understand the roles within an Incident Command System (ICS) team and how to develop a reliable and effective team for optimal response in crisis situations.


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  1. Public Health Incident Leadership MODULE 4: TEAM FORMATION August 2015

  2. Objectives Understand the importance of developing a reliable team Identify effective procedures in setting the tone and orienting Incident Management Team members Describe general expectations that an Incident Commander may have for his/her Incident Management Team

  3. Team Formation Reliable teams Setting the tone Orienting the team Establishing expectations

  4. Team Composition Incident Commander Public Info Officer Safety Officer Liaison Officer Operations Chief Planning Chief Documentation Logistics Chief Finance/Admin Scribes 3 3 3 3 3 3 3 3 3 3 Total team members 30 How many potential ICS teams are possible with these activated roles? Team of 10 people

  5. High Reliability Teams Can always be counted on to perform

  6. High Reliability Teams Form and reform for each response Engage in regular feedback Develop a sense of trust and confidence Create mechanisms to cooperate and coordinate Manage and optimize performance outcomes

  7. High Reliability Teams Hold a Shared Mental Model Have clear roles and responsibilities Optimize resources Have clear, valued, and shared vision and STRONG LEADERSHIP

  8. Setting the Tone Reasons the Leader needs to set the tone: Major mind shift Team members may not know each other Confidence in the Incident Commander and each other Same page

  9. Setting the Tone Incident Commander Video Clip 1 Incident Commander Video Clip 1

  10. Setting the Tone Describe your reaction to this Incident Commander. Will this Incident Commander be able to form an effective, reliable team?

  11. Setting the Tone II Incident Commander Video Clip 2 Incident Commander Video Clip 2

  12. Setting the Tone II Compare the two videos. What differences did you see? Which of these Incident Commanders has the better chance of creating an effective response?

  13. Incident Commander Orientation Checklist A sample of items from the Checklist: Introductions Housekeeping details (restrooms, copiers, etc.) Job Actions Sheets Location of ICS forms Expectations during Briefings

  14. Expectations of Incident Management Team As an Incident Commander, what are your expectations of the response team? What are the characteristics or traits of a model Incident Management Team member?

  15. Expectations of Incident Management Team 1. Attend meetings 2. Resolve disputes 3. Share information 4. Maintain planning process 5. Promote the Incident Command System

  16. Expectations of Incident Management Team 6. Take decisive action 7. Keep tactical operations in the forefront 8. Take care of themselves 9. Maintain a positive attitude 10.Take care of each other

  17. Monitoring Your Team

  18. Self-Care Incident Commander Team Span of Control Monitoring Task Completion Tools Breaks Eating Sleep Disconnecting Behavioral health resources

  19. Framework for Public Health Incident Leadership Skills Behaviors Do Performance Skills Leadership Knowledge Cognitions Think Situation Monitoring Communication Attitudes Affect Feel Mutual Support Attitudes Knowledge

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