Evolution of the Hotel Industry: From Inns to Modern Hospitality

The hotel industry has evolved significantly over time, from early inns in England to today's modern hospitality establishments. Originally catering to warriors, traders, and scholars, hotels now offer comfort, security, and a home away from home to guests. The industry comprises various departments such as front office, housekeeping, food and beverage service, and food production. Different types of rooms are available to accommodate guests' diverse preferences.

• Hotel Industry Evolution
• Modern Hospitality
• Front Office Operations
• Housekeeping Management
• Room Types

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Uploaded on Jul 25, 2024 | 2 Views

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1. Introduction to Hotel Industry Submitted by Urmi Das Faculty B.Voc (CTHM)

2. A hotel is a place where bonafide traveller can receive food and shelter, provided she/he is in a position to pay for it and is in fit condition to be received. Inns Public houses in early times in England were called inns. Early travellers were either warriors or traders or people in search of knowledge and there were no hotels. They were travelling for knowledge placed a high value on hospitality and sometimes traded their merchandise for lodging. Hospitality industry is a part of travel and tourism industry .Early travellers were mostly business ,scholars in search of knowledge or people in search of occupation.

3. Inn keeping Rest houses European inns

4. Invention of railways Tremont house Thomas cook

5. 1.Front office (Room Revenue) Section of front-office: : reservation, reception, information cashier 2.Housekeeping Front of house and back of house 3.Food &beverage service(Revenue) Areas of service :Bar ,restaurant ,Banquets 4.Food production(Kitchen)(cost centre)

6. What does a room mean to guest? It means: comfort, security, privacy, cleanliness ,hygiene and a home away from home .

7. Types of rooms: single room, double room, studio rooms, duplex rooms , twin rooms, cabana rooms, lanai rooms, suites.