Success Stories: Empowering People-Centric IT in Various Industries
Discover how American Water Enterprises, Toyota Motor Europe, Aston Martin, and other companies leveraged Windows Intune to enhance security, improve productivity, and empower their staff in the IT domain. Gain insights into their successful implementations and the significant benefits they achieved by adopting people-centric IT solutions.
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Presentation Transcript
Customer success stories: Empower people-centric IT
Utility Deploys PC Management Solution to Enhance Security and Improve Productivity Situation American Water Enterprises (AWE) needed better tools to secure and manage approximately 450 computers used in field offices and remote locations. AWE subscribed to Windows Intune, a cloud- based PC management, endpoint protection, and remote assistance service from Microsoft. o Enhances endpoint security. o Improves remote support. o Improves mobility and employee productivity. American Water Enterprises reduced the number of computers with out-of-date virus protection by 40 percent and gained visibility into the desktop to provide better support for staff. Solution Benefits Windows Intune is more than just endpoint management: it s also about empowering our staff to work productively with the device of their choice, when Empower People-Centric IT and where they need to. Jacqueline Reader Senior IT Manager, American Water Enterprises
Automotive Retailer Avoids $1.3 Million in IT Costs with Cloud-Based PC Management Tool Situation 3,500 car-diagnostic PCs running outside the corporate domain at 3,000 dealerships. Toyota Motor Europe had no tools to manage By using Windows Intune, Toyota Motor Europe standardized software deployments to ensure consistent customer service and enhanced the security of managed computers to reduce downtime at dealerships. Solution The company chose Windows Intune to manage the PCs remotely from a web-based console. Benefits o Avoided US$1.3 million in infrastructure and management costs over three years. o Enhanced endpoint security with always up- to-date antivirus signatures. o Improved and standardized customer service. o Reduced on-site support costs. With Windows Intune, Toyota Motor Europe can see if all dealerships are using updated car-diagnostic systems. Now we can ensure consistent, quality service for all customers at more than 3,000 facilities. Empower People-Centric IT Niels Svaerke Manager, Business Process Office, After Sales, Toyota Motor Europe
Luxury Sports Car Manufacturer Uses Online PC Management to Boost Staff Productivity Situation Needed better management of remote staff s laptops, mobile devices, and phones Now that Aston Martin uses Windows Intune to ensure its remote employees have reliable computing and communication tools, they re empowered to support the company s interests abroad. Solution Uses the Windows Intune cloud-based desktop management solution to monitor these devices Benefits o Proactive laptop, mobile device, smartphone management o Simplified toolset saves time o Enhanced security protects data o IT staff supports prestigious brand To represent the company in a manner befitting our luxury brand, remote employees need their laptops, mobile devices, and smartphones to work 100 percent of the time. That s why we use Windows Intune. Empower People-Centric IT Daniel Roach-Rooke Chief Information Officer Aston Martin
Housing Service Delivers New Features Faster with Hyper-V based Cloud Solution Situation services frequently and deliver outstanding web performance. The company chose to use Microsoft System Center 2012 to configure a private cloud environment. o Faster delivery of new features. o Six million visitors a month served. o Licensing costs 75 percent lower. o Better hardware utilization. o IT staff costs 20 percent lower. Apartments.com needs to introduce new Apartments.com reduced its hypervisor licensing costs by 75 percent and now makes better use of server hardware and needs about 20 percent fewer IT administrators. Solution Benefits We have a long list of items on our product roadmap. By using Hyper-V and System Center, we have a better chance of getting them up and running before our Empower People-Centric IT competition. Pat Anderson, Chief Technology Officer, Apartments.com
Municipality Uses Online PC Management Tools to Enable Modern, Mobile Workplace Situation Ashburton wanted a modern, mobile computing platform for staff who provide frontline services. With Windows Intune, Ashburton District Council found the right mobile device management tool to deploy smartphones and tablets to improve employees work experience and productivity. Solution Deployed Windows Phone 8 smartphones to mobile staff and subscribed to Windows Intune. Benefits o Enabled mobile productivity o Gained management infrastructure to deploy tablets in the future o Enhanced security o Streamlined management tasks With the mobile device management capabilities of Windows Intune, we can provide field staff, who perform critical services, with smartphones now, and tablets in the future, boosting productivity. Empower People-Centric IT Gordon Tupper Information Systems Manager, Ashburton District Council
Telecom Provider Seeks Stable, High- Performing VDI Solution and Saves Costs Situation The customer needed a virtual desktop infrastructure (VDI) solution that would help maintain high levels of stability and performance, but at lower costs than its existing solution. SK Telecom looks to standardize the company s VDI infrastructure by deploying Windows Server 2012, resulting in a more streamlined process for troubleshooting technical issues, reduced licensing costs, and improved disaster recovery efforts. Solution SK Telecom tested Windows Server 2012 with Hyper-V as part of a Microsoft Rapid Deployment Program and plans to deploy the technology broadly for its VDI solution. Benefits o Reliable vendor support o Reduced licensing costs o Improved disaster recovery We achieved the highest performance results with Windows Server 2012 with Hyper-V in combination Empower People-Centric IT with Windows 8. SK Telecom
