Building a Data-Driven Culture in Government: Empowering Intelligent Data Customers

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Understanding the importance of being intelligent data customers in government settings by asking the right questions and cultivating a data-literate team culture. The discussion focuses on fostering a data-curious environment and utilizing tools to become truly data-driven. Key insights from Section 4 are encouraged, along with extra resources for further exploration on changing data culture within government agencies.


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  1. SECTION 4 Building a Data Culture in Government Discussion: Being Intelligent Data Customers

  2. Key idea To be good data customers, we need to understand the why behind our data Being an intelligent data customer means asking the right questions to the right people. To do so, we need to be data literate. Data literacy is the ability to think critically about the context of data, and about how that context impacts the collection, usage, and sharing of data. An intelligent data customer uses this information to ensure that data is good quality and fit for purpose. 3

  3. Discussion To be good data customers, we need a healthy data culture As a team, how data curious are we? How might we cultivate a more data curious team culture? Where could we find the tools and knowledge we need to be truly data-driven? 4

  4. Key insights My takeaways from Section 4 Space for your own notes from the section. Type here 5

  5. Extra resources Take a lesson Read an article Read an article Shifting to a Digital Culture How to change data culture within a government agency, one click at a time Inside the revolutionary sub-culture taking over government If you or your team are keen to look more into fostering a data- curious culture, take a short lesson with Hillary Hartley, Ontario s Chief Digital and Data Officer. Open data is about changing People are rightly wary of seeing significant changes to their data culture. This article explores how to make change slowly and steadily. mindsets as much as it is about policy. Carolina Pozo, Executive Director of Quito's Innovation Lab, Ecuador explores. 6

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