Astrea IT Services: Empowering Customers with Modernization and Collaboration

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Astrea IT Services Pvt Ltd, established in 2010, is a Salesforce.org Certified Implementation partner serving customers across North America, Europe, and Asia Pacific. With a dedicated team of developers, they offer a range of utility products, services, and lightning components aimed at optimizing business processes and maximizing operating income. Their mission focuses on empowering customers through application modernization and collaboration, enabling them to benefit from cutting-edge technologies and domains.


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  1. Astrea IT Services Pvt Ltd An Introduction

  2. Preface Astrea IT Services was established in 2010 Serving 50+ customers across North America, Europe and Asia Pacific regions 16 indigenously built utility products hosted on AppExchange 49 Customer feedback on AppExchange with an average rating of 4.9 out of 5 Current staff includes 50+ developers Willing to explore new technologies and domains Only Indian Company to be Salesforce.org Certified Implementation partner Our Mission Astrea IT Services is focused on empowering its customers reap the benefits of application modernization through collaboration, enabling them to optimize business processes and maximize operating income

  3. Offerings Portfolio Products The Omotenashi complete cloud-based hotel management system Octopus allows you to document all the items in your Salesforce instance Services Pigeon synchronize contacts between Phone and Salesforce Salesforce.com Implementation full-scale, end-to-end deployment custom development using Apex & Visual Force custom app and mobile solutions built on Force.com integrate 3rdparty systems/external data sources salesforce administration & support application deployment package, publish and manage applications on AppExchange staff augmentation File Helper effectively manage Chatter files and attachments Smart vCard easily export your Salesforce CRM contact information as vCards SmartCal set email alerts for any tasks or events that requires a notification Mobile App Development custom mobile application development native apps using Android & iOS platform-independent app development Object Hierarchy graphically display parent-child hierarchy of particular record Business Intelligence - Klipfolio & Logi analytics Real-time business dashboards Astrea Clone helps to clone a record of an object Zoho customer relationship management (Zoho CRM) custom application development (Zoho Creator) business accounting (Zoho Books) reporting (Zoho Reports) Print It creates a PDF directory of your Salesforce contacts ChatRules follow/unfollow chatter records bases on custom rules Dolly Cloning Clones custom objects and fields Freshconnect Two way synchronization between Salesforce and Freshdesk

  4. Offerings Portfolio Lightning Components Products Hydra Amanda Helps in searching for a field across classes, pages, workflows, flows, process builder, page layouts, email templates and approval processes Hydra helps in creating multiple clones of any record of any object along with its related list (optional). Freshbook Easyconnect Astrea Case Merge This app is used to connect Salesforce with Freshbooks and vice-versa. The component is used to merge duplicate Cases in a Salesforce instance according to dynamically selected multi-criteria. E2Excel Campaign Member Helper Export Data From Account, Contact, Lead, Opportunity List View. Allows users to search for leads/contacts and add them to a campaign as campaign members. Astrea URL SHortener Campaign Member Cloning URL Shortener is a Salesforce Application that integrates Salesforce with Bitly. Campaign Member Clone component is use to clone existing campaign members.

  5. Featured Products Octopus The Omotenashi allows you to document all the items in your Salesforce instance Complete cloud-based hotel management system No on-premise infrastructure requirement Saves manual effort spent on documentation Provides Computer Telephony Integration Get information about apex classes, pages, workflows, triggers, objects, fields and much more with a single click User-friendly and intuitive design Flexible reporting facilitates informed decision- making Ability to choose the items to be documented Scalable to fit any size Default Select All feature to check all items Interfaces with all functions enabling improved efficiency Navigate to the detail page of an item by clicking on its name. Accessible via mobile devices Can be downloaded as PDF or MS Word files Free upgrades for new features / enhancements Please visit https://appexchange.salesforce.com/listingDetail?listingId=a0 N3000000B5cEKEAZ for more information Please visit http://omotenashi-pms.com/home.html for more information

  6. Technology Landscape Cloud Mobile Apps Business Intelligence Salesforce.com Cross platform & native app development Interactive Real-time business dashboards Zoho Publish in App Stores Klipfolio Apex Security Control Visual Force Logi Analytics Analytics 50% of staff are certified Salesforce.com professionals Meteor Alliance partner of Salesforce.com Alliance partner of Klipfolio

  7. Our Clientele Salesforce.com Consulting & Implementation Microscan - Precision Data Acquisition Control Solutions - Machine Vision Systems, Lighting Auto ID http://www.innovions.com/images/Innovions-Logo.jpg Business Intelligence & Analytics

  8. Client Acknowledgments I work at a non profit and have had a lot of difficulties customizing Salesforce for our needs. I am so glad to have found Astrea! incredibly professional, fast and pleasant to work with. When we have an issue, we let them know and they get right on the customization right away. The refining period streamlined. When I run into an obstacle, they get back within a day or two with the solution. Astrea volunteered to help us with the modification of some projects that had pretty difficult code already written. Since our initial conversation, they have been extremely and commited to the project. We have been using Astrea for well over a year now and will continue to do so. They have worked with us on a number of big projects that they have completed within a good time and to a good standard. They are professional They always respond in time in a polite manner. What Astrea is their speed of response. Despite of the time differences they always seem to be around to help solve any problems that arise. impresses me about is incredibly They managed to understand the initial code with no problem and helped us improve our work in a serious way. I can't recommend them highly enough. I highly recommend Astrea to anyone looking for dev work and continued support with any dev problems you have across your org. Diego Fernandez Otegui President Imara Foundation Charlotte von Hemert Project Manager California Newsreel Matthew Swenney CRM Manager Greenlight Search, UK

  9. The Astrea Advantage Trained & Experienced Professionals Competitive pricing Time zone advantage for quick turnaround Customized engagement model

  10. SUCCESS STORY Sales Transformation via Salesforce Sales Cloud How Astrea helped Client Profile We recommended Salesforce Sales Cloud as a single, The client is a US based spare parts company consolidated platform that would address the challenges that services the wood waste recycling industry. while improving workflow, usability and user-enhanced Business Challenge reporting to augment sales opportunities and customer The company had multiple legacy sales tools in service. This custom-built, market-specific solution place, which led to redundant data entries in consolidated the company s sales systems and unified its processes across its lines of business. This sales processes and analytics. resulted in a disjointed working experience for Business Benefits the sales and customer service agents who Utilizing Salesforce provided a cost-effective, mobile-ready needed consolidated client data to enrich Software-as-a-Service (SaaS) solution that improved speed client relationships and create sales to market and enhanced reporting capabilities and client opportunities. Thus, the company decided to visibility. This helped improve customer service and create undergo a major sales transformation and a consistent foundation for up-sell and cross-sell consolidate its sales platforms into a single, opportunities to generate more revenue. cloud-based platform.

  11. SUCCESS STORY Integrated EFT delivers Operational Efficiency How Astrea helped Client Profile The team of Salesforce specialists in Astrea developed a The client is a large bank in the US offering a solution to integrate the ACH Processing Company s API range of financial services and products to with the bank s Salesforce CRM. An Apex batch job more than 10 million US customers through creates the payment records and transmits them to the more than 1,100 branches and 2,600 "Green ACH Processing Company via the API. Another Apex Machine ATMs. batch job retrieves the return files from the API and Business Challenge updates the status of the payment records. The bank wanted to connect the Salesforce CRM with ACH Processing Company s API so Business Benefits that electronic funds transfer transactions can The bank is now relieved from the herculean task of be processed and updated automatically manually entering the electronic funds transfer transactions without any manual intervention. The API and updating their statuses in the system. The transactions integrates a payment portal onto your and their statuses are updated in the Salesforce CRM Salesforce CRM and allows customers to push automatically. their payments to the bank thereby eliminating the hassle of manually entering transactions.

  12. SUCCESS STORY Improving outcomes with Klipfolio Dashboards How Astrea helped Client Profile The Astrea team of Klipfolio specialists built a self-service The client is a US-based non-profit company healthcare dashboard that provides real-time data and is that provides free, open-source tools for health accessible in virtually any device. With drill-down features workers to register every pregnancy, track enabled, the dashboard permits a user to access more disease outbreaks faster, keep stock of essential detailed information about patients, diseases, medicines, medicines and communicate about etc., based on multiple dimensions. emergencies. Our platform is built for the last mile of healthcare. Business Benefits Business Challenge Health workers and administrators are able to manage The company had gathered a massive costs, adjust services based on situation, achieve database about the patients but was lacking compliance, and reduce wait times for ER and critical the necessary tools to understand and interpret procedures. the data. Reports had to be manually compiled based on requests. As a result, health workers had to rely on perception to gauge the well-being of patients rather than use objective, holistic data.

  13. SUCCESS STORY Enhancing Client Experience with Standard Solutions How Astrea helped Client Profile Due to the client s previous association with Astrea, they The client is a US-based company specializing in consulted us for a solution to address the issue. We Salesforce Implementation, Migration, immediately came to their rescue with a standard Integration and Development. application to calculate the XIRR that was developed by Business Challenge Astrea. The XIRR Calculator is a standard application The company was making periodic investments developed on Salesforce.com platform and is available on and receiving returns at irregular intervals. In AppExchange for free. order to determine the Internal Rate of Return for a specific period, the analysts had to pull Business Benefits extracts of all transactions for the period and The benefit was two-fold. The company has now saved a do the calculations manually. The company lot of manual effort involved in complex calculations, It has wanted to have an application that would also increased its engagement level with Astrea on many integrate with the financial data store and projects. make the Internal Rate of Return readily available to the management team for informed decision making.

  14. Founder & CEO Naveen Gabrani, founder and CEO of Astrea IT Services Pvt Ltd. is a seasoned IT leader with over 20 years experience in establishing globally integrated delivery groups, increasing operational efficiencies and managing software portfolio. Naveen has worked with CSC, ATG, SAS and Motorola, including 7+ years in the United States. Naveen is an avid technologist and has the following certifications to his credit. Project Management Professional (PMP) Salesforce Certified Developer Sun Certified Java Programmer (SCJP) Sun Certified Web Component Developer (SCWCD) IBM s certified XML developer Before establishing Astrea IT Services Pvt Ltd., Naveen was responsible for building the offshore Salesforce competency center at CSC India. Naveen was the winner of Code your Way to Dreamforce in the year 2012 and has been a speaker at Dreamforce 2013, 2014 and 2015. Naveen has launched sites to help aspirants secure certifications in Project Management, Java, Cloud Computing and Salesforce. Preparepm.com Javaprepare.com TheCloudTutorial.com ForcePrepare.com

  15. THANK YOU! Astrea IT Services Pvt Ltd., C-52, Sector 65, Noida , Uttar Pradesh 201301, India : +91 98183 48569

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