Effective Telephone Conversations: Tips and Techniques

Enhance your telephone communication skills with tips, expressions, and examples for both informal and formal conversations. Learn how to handle phone calls professionally, spell names accurately, and use the phonetic alphabet effectively. Improve your telephone etiquette and make a positive impression in your conversations.

• Telephone communication
• Conversation tips
• Phone etiquette
• Communication skills
• Phonetic alphabet

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Uploaded on Jul 17, 2024 | 1 Views

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1. 8 Unit Telephone Conversations

2. Conversation: Two friends are talking on the phone. Caller Receiver

3. Expression: Informal call ( ) Hello, Kate. It s Tom. ---------------- Caller( ) Oh, hi Tom. How are you?---------------- Receiver( ) Hello Hi 4. (first name) (nickname) (Talking about watching movie)

4. Conversation: Long formal conversation between Paul and Karen

5. Expressions: formal call ( ) 1 4 Hello, may I speak to+ ? Excuse me, may I ask who is calling? 2 5 I m sorry. + ( )+ V. to be+ not+ Please tell Amy to call me back as soon right now. as possible. 3 6 Can I take a message? What is your telephone number?

6. Telephone numbers(1)

7. Telephone numbers(2)

8. Tip1: Telephone expressions

9. Tip2: Telephone expressions

10. Tip3: Telephone expressions

11. Tip4: Telephone expressions

12. Tip5: Telephone expressions

13. How to spelling name on telephone conversation Type1: Christina------- C-h-r-i-s-t-i-n-a Type2: Christina------- C for Charlie, h for hotel, r for Romeo, i for India, s for Sierra, t for Tango, i for India, n for November, and a for Alpha

14. ATO Phonetic Alphabet Letter phonetic letter Letter phonetic letter Letter phonetic letter Letter phonetic letter A Adams O Ocean V Victor H Henry B Boston P Peter W William I Ida C Chicago Q Queen X X-ray J John D Denver R Roger Y Young K King E Easy S Sugar Z Zero L Lincoln F Frank T Thomas M Mary G George U Union N New York Source: https://www.osric.com/chris/phonetic.html

15. Western Union Phonetic Alphabet Letter phonetic letter Letter phonetic letter Letter phonetic letter Letter phonetic letter A Alpha H Hotel O Oscar V Victor B Bravo I India P Papa W Whiskey C Charlie J Juliet Q Quebec X X-ray D Delta K Kilo R Romeo Y Yankee E Echo L Lima S Sierra Z Zulu F Foxtrot M Mike T Tango G Golf N November U Uniform Source: https://www.osric.com/chris/phonetic.html