The Art and Science of Demand and Supply Chain Planning: Navigating Today's Global Economy

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Explore the intricacies of demand and supply chain planning in the modern global economy through the insightful content provided in this book. From achieving supply and demand balance to adapting to uncertainties like navigating white water rapids, the text delves into strategies for improving accuracy, timing, and flexibility in supply chains. Understand the historical perspective of supply chains and learn how to develop a sustainable competitive advantage through effective supply chain strategies.


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  1. The Art and Science of Demand and Supply Chain Planning in Today's Complex, Uncertain Global Economy By Paul A. Myerson

  2. SECTION I Introduction to Demand and Supply Chain Planning in Today s Complex and Increasingly Uncertain Global Economy

  3. CHAPTER 1: Introduction to Demand and Supply chain Planning in today s complex and increasingly uncertain Global Economy

  4. Supply and Demand Balance and Harmonization Allowing the people, process and technology of demand and supply planning to all work together in unison for a lean, agile supply chain.

  5. White Water Rapids Organizations exist in an environment today that lacks stability and predictability, requiring flexibility from the processes, technology, and people in the supply chain to navigate these rough waters.

  6. Where to Look for Improvement: On the Demand Side Improving Timing and Accuracy Flattening Volatility Enabling Accurate Forecasts

  7. Where to Look for Improvement: On the Supply Side Supply-side accuracy and timeliness People, Process, Technology

  8. CHAPTER 2: Understanding the Importance of Supply Chain to an Organization and Developing a Strategy for a Sustained Competitive Advantage

  9. Supply Chain: Historical Perspective Pre-WWII Post-WWII 1960-1980 1980-1999 21st Century

  10. Value as a Utility Form Utility Time Utility Place Utility Possession Utility Information Utility Service Utility

  11. Corporate, Business and Supply Chain Strategy Mission and Vision Statements Strategy Defined Determining your Corporate and Business Strategy Strategic Choices

  12. Supply Chain Objective and Strategic Importance Supply Chain Surplus = Customer Value - Supply Chain Cost.

  13. Supply Chain Strategy Transformation Methodology 1. Start with customers' current and future needs 2. Assess current supply chain capabilities relative to best in class 3. Evaluate supply chain "game changers" 4. Analyze the competition 5. Survey technology 6. Deal with supply chain risk

  14. Supply Chain Strategy Transformation Methodology (cont d) 7. Develop new supply chain capability requirements and create a plan to get there 8. Evaluate current supply chain organizational structure, people, and metrics 9. Develop a business case and get buy-in

  15. Business Model Canvas

  16. Supply Chain Model Canvas

  17. Supply Chain Strategy Implementation Methodology

  18. Supply Chain Strategy from a People, Process and Technology Standpoint

  19. Chapter 3: Supply Chain Performance: Achieving Strategic Fit and Scope

  20. Supply Chain Strategy Elements and Drivers

  21. Supply Chain Drivers

  22. Supply Chain Drivers and their Impact on its Capabilities

  23. Achieving Strategic Fit Step 1 Understanding the customer and supply chain uncertainty

  24. Achieving Strategic Fit Step 2 Understanding the supply chain

  25. Achieving Strategic Fit Step 3 Achieving strategic fit

  26. CHAPTER 4 Supply Chain Metrics and Measurements

  27. Evolution of Metrics 1. Focus on manufacturing costs as a measure of efficiency 2. Broader performance of distribution and logistics costs 3. The internet and ERP systems allow organizations to take an even broader view of both their extended supply chains and more easily gather, measure and analyze cost and service information. 4. Data Analytics

  28. Data Analytics Descriptive Diagnostic Predictive Prescriptive

  29. Measurement Methods The Balanced Scorecard The Supply Chain Council s SCOR Model Activity-based costing (ABC) Economic value analysis (EVA)

  30. Measurement Categories Time Quality Cost

  31. Balanced Scorecard Approach

  32. Supply Chain Operations Reference (SCOR) Model

  33. Supply Chain Dashboard and KPIs

  34. Indicators 1.Leading indicators 2.Lagging indicators 3.Diagnostic

  35. Benchmarking Defined: once you have established what KPI s to measure, you need to determine how to gauge yourself against them. Benchmarking Process: 1. Determine what to benchmark 2. Form a benchmark team 3. Identify benchmarking partners 4. Collect and analyze benchmarking information

  36. Chapter 5: Supply Chain Network Design

  37. Supply Chain Network Design Influencers Lead time Product variety Product availability Customer experience Time to market Order visibility Return-ability

  38. Types of Tradeoffs in the Location Decision

  39. Types of Distribution Networks Manufacturer Storage with Direct Shipping (Drop Shipping)

  40. Types of Distribution Networks Manufacturer Storage with Direct Shipping and In-Transit Merge

  41. Types of Distribution Networks Distributor Storage with Carrier Delivery

  42. Types of Distribution Networks Distributor Storage with Last-Mile Delivery

  43. Types of Distribution Networks Manufacturer or Distributor Storage with Customer Pickup

  44. Impact of e-business on the Distribution Network Cost impacts Service impacts

  45. Supply Chains Must Adapt to Omni Channel Retail: What Needs to be Done? The key enablers to be successful with an Omni Channel strategy is to have: Omni Channel embedded in the overall company strategy. A responsive, combined omni and traditional supply chain infrastructure. IT systems and capabilities that enable seamless visibility and fulfillment to end consumers.

  46. Distribution Disruption: Ready or Not, Here It Comes The four trends to consider are: 1.Diversification of sales channels 2.Densification of products 3.Decentralization of production 4.Digitalization of products

  47. Store Delivery Keeps Retailers in the Game In Multi Channel retail and fulfillment, stores have their own stock and sell directly to customers, while the website has its own separate stock. In an Omni Channel environment, however, consumers are likely to have multiple touchpoints with a retailer and expect their interactions between each channel to be seamless

  48. Strategic Location Decisions Steps in a New Facility Location Decision

  49. Location Decision Hierarchy Local Country Regional

  50. Location Techniques: Location Cost- Volume Analysis

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