Assertiveness Training: Let Your Voice Be Heard

Assertiveness Training: Let Your Voice Be Heard is a program developed by the University of Wisconsin Oshkosh and Wisconsin Department of Health Services. It focuses on understanding the difference between passive, aggressive, and assertive communication techniques, learning to use assertive techniques, and recognizing the importance of assertiveness. The training emphasizes standing up for oneself while respecting others' opinions and needs. It also covers tips for assertive communication, activities to practice different communication styles, and reasons why assertiveness is crucial in enhancing care for clients or residents.

• Assertiveness Training
• Communication Techniques
• University of Wisconsin
• Wisconsin Department of Health
• Respectful Communication

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Uploaded on Jul 10, 2024 | 0 Views

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1. Assertiveness Training: Let Your Voice Be Heard! Developed by the: University of Wisconsin Oshkosh and Wisconsin Department of Health Services

2. Learning Points Understand the difference between passive, aggressive and assertive communication techniques Learn to use an assertive technique Understand why assertiveness is important

3. Assertiveness Assertiveness is about standing up for yourself, but also about respecting the opinions and needs of others. When we communicate assertively, we are clear about our opinions and wishes, but we are also open to others .

4. Passive, Aggressive, Assertive Passive Passive/Aggressive Aggressive Assertive

5. Tips for Assertive Communication Making Assertive Statements Do s and Don ts Using Assertive Body Language Techniques to Avoid

6. Activity: One Conversation, Three Styles Video Clips or Script Reading Discussion Questions

7. Activity: Why is Assertiveness Important? Reasons for being assertive rather than passive or aggressive? How does assertive communication result in better care for clients or residents?

8. Learning Points Review Understand the difference between passive, aggressive and assertive communication techniques Learn to use an assertive technique Understand why assertiveness is important

9. developed by The Wisconsin Caregiver Project UW Oshkosh Center for Community Development, Engagement and Training (CCDET) www.uwosh.edu/ccdet/caregiver