Innovative Solution for Mental Health Issues: Usability Study & Interface Redesign
Explore a personalized data visualization and action recommendation platform designed to assist individuals struggling with mental health issues in overcoming barriers to seeking help. The project includes an in-depth usability study and interface redesign to enhance user experience and engagement.
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Presentation Transcript
Med-Fi #2 & Usability Study Team 777
Our Team Vinh T. Christina P. Caillin C. Esther K.
Outline 1. Introduction 2. Interface Redesign #1 3. Usability Study 4. Interface Redesign #2 5. Open Questions
The Problem Many people struggling with mental health issues experience a conflict between the desire to reach out for help and the activation energy required to do so.
The Solution A personalized, low-effort data visualization and action recommendation platform that integrates both digital biometrics and portals to mental health professionals.
Task 1 [Daily Log & Summary] Changes Layout turned from cards to sliders Muted palette to reflect product tone
Task 1 [Daily Log & Summary] Changes Cont. Summary action Items more actionable with arrows
Task 3 [Reflect on Analysis] Changes Changed 4/24 s details to reflect slider changes
Procedure 1. Pre-Screening & Demographic Qs a. Encounter lots of stress? b. Do you use mental health apps? 2. Introductions & Consent Forms 3. 3 Tasks a. Think out loud & log critical incidents b. Task 1: how like sliders/logging page? 4. Debrief w/ Follow Up Questions
Participants Includes (non-Stanford) students & working professionals Diversity in nationality includes people from US, Ukraine, Italy Varying usage of wellness apps 2 actively use one 1 never used one 2 recommended but never used one
Results: Qualitative Successes: Great for people who don t journal Well laid out & simple Useful idea Challenges & Recommendations: Data logging order does not reflect importance Tone too cheerful Would like to see smaller action items
Results: Quantitative Unaided Completion Rate Task One 100% Task Two 100% Task Three 60% All participants were able to complete the first two tasks without help Task 3 was not as successful 60% of participants were overwhelmed by logging page (in task 1) 40% of participants found graph alone hard to interpret (in task 3) - hence need to more explicitly interpret 20% of participants thought detailed analysis could be edited (in task 3)
Task 1 [Daily Log & Summary] Changes Easier to digest Icon labels below Larger text Easier when feeling down Mood appears first Option to skip
Task 2 [Perform Suggestion] Changes Unified visual scheme More compact, actionable language
Task 3 [Reflect on Analysis] Changes Changed sliders to denote inability to edit Changed order of Summary Details
Open Questions Are the previously entered data points clearly non-editable? Any suggestions on how to make the graphed correlations more overt?
