Understanding the Right to Information (RTI) Act in India
The Right to Information (RTI) Act in India empowers citizens to seek information from public authorities, promoting transparency and accountability in governance. This process involves writing a request letter, paying RTI fees, and following specific procedures for filing and appealing RTI requests. The conventional manual process of handling RTI requests poses challenges such as delays, additional costs, and inefficiencies. Embracing ICT tools could streamline the RTI process and enhance accessibility for citizens.
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RTI Online rtionline.gov.in Government of India Ministry of Personnel, Public Grievances and Pensions Department of Personnel and Training (IR Division)
VISION & MOTTO "We will transform governance, making it more transparent, accountable, accessible and participative," Shri Narendra Modi Empowering the citizens & promoting transparency & accountability via implementation of ICT tools within government Infrastructure. 2
How to Exercise RTI Act,2005? A citizen by writing a request letter accompanied with a RTI fees can file request to a Public Authority(PA).No fee for BPL person. Further fees, towards cost of providing information, to be intimated by the Public Information Officer (PIO). Information can be sought in form of documents, inspection of documents, electronic form, certified copies. RTI request so received by a PA is responded to by a PIO in 30 days First appeal to the officer immediately senior to Public Information Officer within 30 days of decision. Second appeal to CIC/SIC within 90 days of decision of Appellate Authority. 3
Conventional Process of Handling RTI Requests Send the application to the concerned Public Authority RTI Fees Demand Draft Banker s Cheque eIPO Post Order Cash By Post Over the Counter Citizen writes RTI Request Reply will be received by citizen through post RTI Request forwarded to CPIO by R&I section Information collation by PIO Information dissemination to the citizen by post
Drawbacks of Manual Process Delays in filing RTI request due to : Payment of RTI fees (through DD, Banker s cheque, IPO etc.) Postal or in transit delays. Delays in replying to RTI requests due to internal processing : Inter-organisational transfers of requests as per provision of the ACT Collating information from various sections and departments File movements Preparing draft reply and sending reply by post Cataloguing of replies and storage of the same for record keeping. Additional costs involved For citizens: typing and sending by posts & opportunity cost For CPIO/ Appellate Authority: Typing/ copying and sending by post 6
Continued Miscellaneous Issues Delays in seeking of additional documents from RTI applicant Encashment of RTI Fee received by public authority in the form of DD and IPO Constraints for filing RTI application from inaccessible areas Lack of uniformity across Public Authorities 7
Why RTI Online Digital INDIA Vision Process reengineering to enable more productive workforce in government Large base of population having access to internet and smartphones More secure and safe for RTI applicant Environment friendly Effective control and management Record maintenance made easier 9
Stakeholders Citizens CITIZEN RTI- ONLINE Central Public Information Officer FIRST APPELATE AUTHORITY PUBLIC AUTHORITY CIC Second Appeal
LIFE CYCLE OF RTI REQUEST Request Received by Nodal Officer Request forwarded to CPIO Citizen File RTI Request Online FINAL REPLY REQUEST DISPOSED OF
CITIZEN NODAL OFFICER MODULE NEW REQUEST NODAL OFFICER 1.Forward Request to 2. Transfer 3. Supporting 4.Return to concerned CPIO request to other PA document (if required Applicant from Applicant ) (with intimation to applicant)
Nodal officer CPIO MODULE Citizen CPIO RTI Forwarded by Nodal Officer to CPIO UNDER PROCESS TRANSFER FINAL REPLY 1. Third party information involved 2. Additional Payment Required 3. Request under process 1.Partially transfer req. to other PIO 2.Transfer req. to other PIO 3.Partially transfer req. to other PA 4.Forward req. to DPIO 5.Transfer req. to other PA 1.Reject RTI Request 2.Partially Reject/Accept RTI Request 3.Request Dispose of with reply
FAA Module File First Appeal Citizen Appeal Disposed Of FAA Seek Comments from PIO Comment Received from PIO Call Parties for Hearing CPIO
Salient Features Available 24x7 all through the year for filing/tracking of RTI request and first appeal. Savings in terms of time and money Bilingual (English & Hindi) Enables filing RTI request /first Appeal online. Payment of fee online: debit/credit card & Net banking Tracking the status of RTI request/ appeal through SMS and Email. Facilitating monitoring of pending requests/appeals . 15
Salient Features Alerts of pending requests /appeals to CPIO/FAA Generation of various types of Returns required by CIC. Audit Trail maintained for the entire life cycle of a RTI Request /first appeal. Facility to register and upload the RTI request and first appeal received physically. Uploading Text of RTI requests and its replies on the concerned PA s website, further enhancing Suo-Motu disclosure. 16
Salient Features Sustainability : a dedicated Project Monitoring Unit (PMU) setup to manage the portal and working as single support window Troubleshooting queries of citizens and government officials via helpline Feedback and continuous improvement Pre alignment training of Nodal officers, FAAs and CPIOs PMU supported by NIC for design and development of the system 17
Expansion RTIMIS extended to 1005 PAs as on 31st October, 2016 EXPANSION FINANCIAL YEAR WISE 600 528 500 400 293 300 200 96 88 100 0 FY 2 0 1 3 -1 4 FY 2 0 1 4 -1 5 FY 2 0 1 5 -1 6 FY 2 0 1 6 -1 7 (AS ON 3 1 ST OCTOBER, 2 0 1 6 ) 19
Online RTIs in Last 3 Financial Years 1400000 1158446 1200000 962630 1000000 845032 800000 Total RTI requests filed 600000 Online RTI filed 20 % 400000 15.12% 9.12% 231688 132062 200000 87831 0 2013-14 2014-15 2015-16 20
Top 10 Recipients of RTIs through Portal S.No. Ministry/Department/Organisation Name Online Receipt(s) 1 Ministry of Railways 2 Department of Personnel & Training 33,401 22,010 3 Department of Higher Education, M/o Human Resource Development 19,793 4 Ministry of Home Affairs 5 Department of Financial Services 16,508 15,851 6 MEA - Consular, Passport & Visa Division (CPV) 15,142 7 University Grants Commission (UGC) 13,950 8 Department of Posts 9 Department of Health & Family Welfare 13,418 12,837 10 Staff Selection Commission - HQ 12,452 21
On boarding Public Authorities To onboard all public authorities by June 2017 200 PAs being aligned every month Training the CPIOs/PIOs/Nodal officers Focus on increasing usage of RTI online portal Uploading all data in RTI MIS. 23
CIC-RTI Data Sharing Mechanism CIC Soft Launch done RTI-CIC exchange of Data enabled All data to be available to CIC Personal appearances may be dispensed with 24
Mobile Application Growing digital space- mobile Close to 90% internet usage through mobile Rolling out mobile app for RTI Increase the outreach 25
More Payment Gateways RTI Fees and Additional Payment is made online Option of more payment gateways to be introduced Introducing additional modes of payment like payment wallets, eIPO etc,. 26
Thank you 27
DPIO Module Forward Request to DPIO Send Reminder/Direction to DPIO DPIO CPIO Send Reply to CPIO Final Reply Taken Up for Processing Citizen 28
