Understanding Offsite Investigations in CSA's National Safety Interventions
Offsite Investigations are part of CSA's safety tools, conducted remotely to ensure carrier compliance. Safety Investigators review online documents to diagnose issues and provide corrective actions. Failure to comply may result in penalties or onsite investigations. Offsite Investigations have shown effectiveness in improving carrier safety performances, leading to fewer onsite investigations and prevented crashes. They are efficient, allowing flexible document submission without disrupting carrier operations.
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Get Road Smart. Offsite Investigations Summer 2018 1
What is an Offsite Investigation? An Offsite Investigation is part of CSA s National Safety Interventions package of intervention tools that help motor carriers comply with safety regulations and improve safety performance. An Offsite Investigation is conducted remotely by a Safety Investigator based on the discretion of enforcement, instead of at a carrier s place of business. A carrier cannot request an Offsite. An Offsite Investigation involves research, cooperation, and communication between a carrier and a Safety Investigator. An Offsite Investigation can result in an enforcement action, but it cannot result in a safety rating. To comply, a carrier supplies documents online through SMS, which a Safety Investigator reviews offsite. 2
What Happens in an Offsite Investigation? A Safety Investigator requests documents from a carrier to diagnose safety performance and compliance problems. The carrier submits required documentation through a new, easy-to-use feature on the SMS website. The Safety Investigator reviews the documentation and identifies specific issues related to BASICs- above-threshold. The Safety Investigator shares the findings with the carrier and reviews actions the carrier can take to improve safety compliance and performance. 3
What Happens if a Carrier Doesnt Submit Required Documents or Meet Deadlines? The CSA Interventions process evaluates why safety problems occur, recommends corrective actions, and as needed, invokes strong penalties for carriers that fail to comply. Lack of response or missed deadlines may cause an Offsite Investigation to be converted to an Onsite Investigation at the discretion of the Safety Investigator. An Offsite Investigation is a cooperative investigation that minimizes disruption to a carrier s business. A carriers cooperating in an Offsite Investigation receives important input from the Safety Management Cycle, a tool the carrier can use to address safety challenges in its operations. 4
Offsite Investigations Are Effective In early tests, one year after an Offsite Investigation, 60% of carriers improved in the BASIC(s) under review, no longer requiring an investigation in at least one of those BASICs. Two years after an Offsite Investigation, Safety Investigators escalated just 11% of carriers to an Onsite Investigation. Safety Investigators found violations in 85% of Offsite Investigations conducted. 100 investigations add up to 14 crashes prevented: Offsite Investigations help Safety Investigators reach more carriers more efficiently. 5
Offsite Investigations Are Efficient Flexible and convenient Documents can be collected and submitted when it is most convenient for the carrier, even after business hours. Less company downtime An Offsite Investigation does not require an in-person investigation at a carrier s place of business. Fast and easy to use Instructions are simple to follow, and both the carrier and the Safety Investigator can see, share, and discuss documents online. Good for business Eligible carriers can meet investigation requirements and improve safety compliance more efficiently, saving time and money. 6
Contact Us Visit the CSA Website for more information http://csa.fmcsa.dot.gov/?carriersafety Contact FMCSA with questions about CSA http://csa.fmcsa.dot.gov/CSA_Feedback.aspx 877-254-5365 Call your local Division Office https://www.fmcsa.dot.gov/mission/field-offices 7
