Transparency and Efficiency in Handling RTI Requests: Case Studies and Growth Analysis
Explore the effective handling of RTI requests, analysis of growth trends, and case studies demonstrating transparency and responsiveness to communication. Uncover insights on the percentage of appeals, mistakes corrected through RTI requests, railway recruitment case studies, and refund case resolutions. Discover key suggestions for further improvement in recruitment processes.
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GROWTH IN RTI REQUESTS RTI Requests 1643 1800 13261487 1600 1400 1200 9531022 902 1000 470623730 800 600 302 400 RTI Requests 138 97 200 0
Percentage of First Stage Appeals Percentage 3% 3% 2% 2% 3% 2% 1% 2% 1% 1% Percentage 1% 1% 0% 0% 0% 0% 0% 0% 0%
Percentage of Second Stage Appeals Percentage 3% 3% 2% 2% 3% 2% 1% 2% 1% 1% Percentage 1% 1% 0% 0% 0% 0% 0% 0% 0%
Handling of RTI requests Effective response to communication from applicants (contact info. on website) Also initiated proactively, necessary Aim: Transparency desired information available, even going beyond prescribed limits in act. Tool of good governance in true sense. wherever through making
Case Study-1 Mistake in selection to Group B Post of AMM, conducted during 2004-05, corrected after 5 years RTI Request For Proceedings: 19.08.2009 Provided on 28.08.2009 Rules Requested inAppeal on 3.9.2009 Provided on 17.9.2009 Norm of 20% taken wrongly as 50% for Best among failures in selection proceedings Debarred Person appealed documents Appeal decided favourably in Dec 2010 from back date. based on these
Case Study-2 Railway Recruitment Cell (RRC) RRC Cases 350 300 250 200 RRC Cases 150 100 50 0 2012-13 2013-14 2014-15 2015-16 2016-17 (Oct)
CONTINUED Case Study-2 Railway Recruitment Cell (RRC) Most cases: Reason for non-selection Standard format of reply designed: Marks of candidate Category wise cutoff marks Invitation for viewing of related documents More information on website (in addition to list of successful candidates) Category wise cutoff marks Category wise total vacancies Category wise provisionally called candidates
Case Study-3 Refund Cases (Claims) Most cases: Status of Refund requests Action Taken: Refund cases dealt on priority Necessary clarifications sought, wherever required, on phone Settled and informed in RTI reply
Suggestions for further Improvement Online Exams for Recruitment/ Departmental Selections: Provision of immediate disclosure of Marks/ Checked Answer Sheet etc. after exam Result: Immediate in smaller groups taking exam together Immediately after completion of last candidate s exam in larger groups taking exam in different slots
CONTINUED Suggestions for further Improvement Digital HR Module: Provision calculation of Salaries, Allowances based on working days, hours, leave, extra time, incentives etc. and its display to the concerned employee of computerized
