Serbia multiplier event

The University of Belgrade is hosting a final transnational meeting in Budapest for the Department for Social Work and Social Policy. This event, led by Prof. Dr. Nevenka Zegarac, is a culmination of collaborative efforts from various institutions. Participants will discuss significant matters related to social welfare policies and practices aimed at enhancing the field of social work.

• University of Belgrade
• Event
• Social Work
• Budapest
• Collaboration

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1. Serbia multiplier event University of Belgrade Belgrade18.05.2018. Prof dr Nevenka Zegarac Faculty of political sciences Department for Social Work and social Policy University of Belgrade Final Transnational Meeting, Budapest, 11 to 13 June 2018

2. Event outline (Agenda/timetable/materials used on the day and to advertise the event) Breakdown of attendees (numbers/organisations) Evaluation/Feedback (a summary of the feedback received based on the questions within the evaluation forms) Changes to materials identified based on feedback and personal observations when delivering at event (consider 2 key changes you will be making) Wider changes which might be relevant to all partners Impact of the event Direct/indirect and consequential) Your further dissemination/implementation plans for the materials

3. EVENT OUTLINE 9:30-10:00 10:00-10:30 Opening remarks Prof. dr Marko Simendic, Vice dean, Sandra Peri , director of the Social Protection Chamber, prof. dr Nevenka egarac, FPN 10:30- 11:15 Presentation of the project, prof. dr Helen Whincup, University of Stirling 11:30- 12:15 Learning on a real case scenario: integration of social work theory, practical skills, ethics and values while using a hole family approach, prof. dr Nevenka egarac 12:15-13:15 Workshop: addressing ethical dilemmas, prof. dr Nevenka egarac 13:30- 14:00 Presentation of the module for e. learning: protection of children migrants travelling through Europe, Judit N meth-Almasi, Terre des homes 13.45-14.30 Piloting training programs - student perspective, Miona Gaji i Dijana Jankovi , social workers, MSW students 14.30-15:00 Evaluation and closure Registration of participants

4. Participants 44 attendees 18 organizations 5 Universities with social work schools 2 Institutes for Social Protection Social Protection Camber 4 NGO s service providers 6 public service providers 5 presenters

5. Evaluation/Feedback How satisfied you are by content? very satisfied 25; satisfied 9 The workshop was great, and so were information about useful contents and e-learning links. Presentation of the new model, model that is useful for students but that can also give new perspective to professionals. Very serious and complex content was presented in a way that is easy to understand. I d like to especially praise the presentation from student s perspective. Interaction and work in groups, experience exchange. Innovation, participation, following new e. learning modules.

6. 1b How would you improve the materials for future use? I can t give useful feedback with this amount of information. I wish that material base constantly expands and gets more cases. Enable access to materials and register training in Social Welfare Chamber If there is a possibility, I would use entire knowledge and experience of professionals who work in different fields of social care, put them into examples or include students in work of professionals so they can get familiar to all of the aspects of SW processes.

7. 2. Motivation for using presented sources for learning in the future? very successful 25; successful 9 As my job is to support professionals who get in direct touch with clients, it is very useful because I got new ideas for work. Learning through experience is irreplaceable part of learning and I hope it will become part of this project in the future. I love experiencing innovative methods, so I will certainly use this one too. I will definitely make some time to try it. It seems like an approachable, interesting and efficient tool. E-learning, simulative and applicable in every field.

8. 3. How safe did you feel sharing information and studying in group? very safe 18; safe 14; neutral 2

9. 3a Educational materials to be accessible to wide number of interested people, yet safe from abuse? Use limited to the circle of professionals who work with families, random checking and evaluation of success and material use. Mailing lists that include members, sharing material on web portals including mandatory registration. Internet + password (students + professionals) I can t see possibilities for abuse of learning materials, because every way of learning materials use has results that in some particular situation can be noted as positive ones.

10. 3b How could learning process during group activities in these modules be developed? Exchange, different views on the case, reflection and analyze different perspectives. It seems to me that, based on the presented there is a high degree and it seeks opportunities to engage (to show, to exercise). Smaller groups, workshops that last more than a day, impel discussion. As much workshops, simulations and discussions as possible. Prepare participants that group members may show different attitudes, thoughts, hypothesis addressing others, do that the risk for conflicts and tensions is decreased.

11. 4. How satisfied you are of e- learning materials presented? very satisfied 17; satisfied 15; neutral 2 4a What was good about the materials? Simplicity and concreteness. Practical examples from different countries. Possibility of professional development is accessible to everyone, if it s free. Interactive, engages empathy, connects theory, practice, legislation and context. Shows the importance of creative learning. Illustrative examples and possibility of following the process through all of its phases. E-learning materials are more accessible this way to both students and professionals.

12. 4b How could these materials be improved? Just spread the information that they exist Collect platform users comments. We haven t seen the hole materials on this presentation, so I can t assess if there are any flaws. Collecting different materials. Enrichment by later adding more examples Mobile phone and tablet app webinars. As much as examples from practice as possible, include perspectives of professionals and users through examples. Widening content and concrete examples from practice along with their constant promotion.

13. 5. How successful was this event in motivating you to search e-learning materials in the future? very successful 24; successful 9; neutral 1 I believe that it will be very useful in my future professional work; a I will certainly inform other people about it. It motivated me to spend more time on more research and studying this way. Child hub will be the website I will certainly visit regularly. It s the fact that this is 21stcentury and that we should aim it. Resources for e-learning are limited in Serbia, and even when there are some professionals aren t sure how to use them because they think it s complicated. This event made them more approachable.

14. Additional comments Special compliments to the students of Master Studies on good presentation of their experiences. You ve done great and important job. Well done. As always more studying, materials, exchanges, friendly meetings etc. Bravo for your effort and engagement. It s such a short time for me to say it and explain it all. As a new and different learning and knowledge sharing style it opens many possibilities and promises a lot. We re looking forward to September for final grade and enhancement. Great project that opens learning possibilities in a new and dynamic way. There should be more projects like this. Thank you for opening new perspectives, additional charging and new ideas developing. Bravo, great collaboration, more participants, coordinated, creative and adjusted to practical needs. Congratulations. I can see huge effort, belief in the importance of investing in student s education of the future social workers, enhancing of the knowledge and creativity.

15. Indentified changes to materials Adaptations for different learners (students of different levels, practitioners in diverse stages of professional career) To consider possibilities and gains of various use of material

16. Wider changes which might be relevant to all partners Accessibility issues

17. Impact of the event direct/indirect and consequential Sharing today s experiences with our colleagues and associates, so as information about when and where materials will be accessible. Promote, connect to media, present on call. Send materials via email to all members and keep informing them about project outputs. . To make a program for permanent professional training, with examples added maybe arranged by fields of social work

18. Further dissemination /implementation plans Accreditation of (one or more)training program for practitioners Consideration of development of e.module