Residence Planning with Proposed Budget 2020/2021 Fiscal Year

Planning for the upcoming fiscal year includes updates on the Housing Strategic Plan, student housing status, ongoing projects, data-driven decisions, and financial aspects. Key areas of focus are highlighted to involve student stakeholders for awareness and learning. The operational budget, student beds availability, organizational structure, and university mission are outlined, reflecting a commitment to excellence in campus housing.

• Residence
• Planning
• Budget
• Student Stakeholders
• Campus Housing

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1. Residence Planning with Proposed Budget 2020/2021 Fiscal year

2. Purpose Consult with student stakeholders for awareness and learning on: 1. Updated Housing Strategic Plan 2. Local state of student housing 3. Our focus and current projects 4. Data-driven evidence for Campus Housing 5. Financial Planning

3. 1. Updated Housing Strategic Plan

4. $39M yearly operating budget for Campus Housing 450 beds for graduate students 2nd largest Canadian campus Housing operation 5,787 total beds in Campus Housing 75% of Waterloo first year students live in residence 2.1 M square footage of space (20% of campus) 350 staff (~100 full time and ~250 student roles)

5. Organization Glen Weppler Director of Housing Alex Piticco Assistant Director, Student Development and Residence Life Jennifer Ferguson Assistant Director, Occupancy and Marketing Services Mike Iley Sherry Kihut Lyndia Stacey Project Manager, Strategic Initiatives & Assessment Christy Elliot Manager, Housing Finance Assistant Director, Residence Facilities Manager, Business Technology & Systems Student Occupancy and Marketing Services Residence Facilities Functional User Analyst + Business Process Analyst Development and Residence Life Accounting & Data Specialist

6. UWaterloo Mission advance learning and knowledge through teaching, research, and scholarship, nationally and internationally, in an environment of free expression and inquiry University of Waterloo Strategic Planning UWaterloo Vision Connecting imagination with impact for a better world UWaterloo Values We are curious. We are courageous. We are engaged. We all belong. UWaterloo Impact Themes Developing talent for a complex future. Advancing research for a global impact. Strengthening sustainable and diverse communities.

7. University of Waterloo Strategic Plan Developing talent for a complex future Strengthening sustainable and diverse communities Advance learning and knowledge Housing Mission Housing Strategic Planning We want our students to learn where they live. Housing Vision Students living in residence will academically outperform their off-campus peers. Housing Values Put students first. Make our team stronger. Embrace growth. See the bigger picture. 2020 Housing Priorities Determine types of Campus Housing experiences we offer Strengthen digital and physical infrastructure Analyze current state for continuous improvement purposes

8. 2. The local state of student housing

9. Times are changing... image image image

10. Stability & Change Our Foundation The Changing Landscape Own the FY market Proximity Part of the university Decades of experience Campus partners Investment in new residence recently Evidence Team of educators Competition Need to market residence experience Aging buildings Mental health Social media Globalization Accountability / Expectations Family involvement

11. Feature Discount OCH UW Residence Premium OCH ~ $ per term $2,350 $2,950 $3,550 12-mo lease required Most Most Housekeeping X Utilities included Some X Some Comparing On- and Off- Campus Close to class X Internet included X IT support service X Public common space X X Floor common areas X Organized events X Meals available X Gym, study room, etc. X X 24-hour security X X Tutoring available X 300+ Job opportunities X Rooftop patio Some Counselling X

12. Supply/Demand study (2017) 1,060 Potential surplus of housing beds Students in Waterloo have more choice in where to live than anywhere else in Canada. Source: https://www.waterloo.ca/en/government/resources/Documents/Cityadministration/Student-housing-report-2017.pdf

13. 3. Our focus and current projects

14. Current Major Projects Market & Demand Analysis Branding Review Student Development & Residence Life Staff & Experience Review Campus Housing Master Planning Enterprise Resource Planning System Review

15. 4. Data-driven evidence for Campus Housing

16. Retention rate (2018) Subgroup Residence Off-campus Difference Overall 3.1 91.8% 88.7% AHS 92.4 88.7 3.7 Arts 90.4 85.9 4.5 Engineering 91.7 90.3 1.4 Environment 90.4 90.2 0.2 Math 93.3 90.2 3.1 Science 91.2 87.9 3.3 Male 91 87.4 3.6 Female 92.4 90.4 2.0 Canadian 91.8 89.2 2.6 International 89.4 85.5 3.9

17. High Impact Practices: Dons We hire and train amazing Dons that students appreciate:

18. The importance of personal interactions Not in LLC: In LLC:

19. Overall Impact Does living on-campus positively impact a students decision to return to University? According to most students yes!

20. Intention to Stay on Campus Upper years Upper years and grad students understand the value of Campus Housing more and are more likely to continue living in residence 1st year Grad Intentions for staying on campus n 1524 302 230 I intend to stay on campus for the remainder of my education at Waterloo 12% 32% 68% I don't intend to live in residence next year even though I will be continuing my studies at Waterloo. 86% 54% 22% I won t be in residence next year because I will have completed my studies or I will be studying elsewhere 1% 14% 10% *CRi Demand Analysis Survey 2019

21. 5. Financial Planning

22. Realities & Principles 98% of revenue from residence fees Designed to break-even financially. Including: Debt payments Capital renewal Must be financially sustainable over time Not a profit-centre for the university University contributes no funds to residence

23. Total Occupancy Trend by Term [2009-2019] 7000 6000 5000 4000 3000 2000 1000 0 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Fall 5073 4958 1731 5122 4956 1528 5186 4978 1423 5228 4926 1442 5503 4910 1281 5250 5082 1164 5200 4702 1043 5308 4604 1094 5531 4662 983 5674 5001 967 5,724 5,046 1,136 Winter Spring

24. Benchmarking Residence Fee Changes 4.5% 4.0% 3.5% 3.0% 2.5% % Change 2.0% 1.5% 1.0% 0.5% 0.0% 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 18-19 19-20 UW Res Fee % Change 3.0% 3.0% 3.0% 3.0% 2.5% 3.0% 3.5% 3.5% 2.5% 1.8% 1.8% Ontario Rent Increase Guideline 1.8% 2.1% 0.7% 3.1% 2.5% 0.8% 1.6% 2.0% 1.5% 1.8% 1.8% CPI Shelter Ontario % Change 0.2% 2.3% 1.5% 1.5% 1.5% 3.6% 2.3% 2.7% 1.7% 1.6% Ontario University Average Increase 3.9% 3.7% 3.3% 3.0% 2.9% 3.0%

25. Residence Fees by Building, Room, Year & Month

26. Proposed vs Approved Budget & Actual Results

27. Upcoming Capital Work